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“Whenever we return to London this is the place to stay”

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Pestana Chelsea Bridge Hotel & Spa London
Ranked #149 of 1,088 Hotels in London
Certificate of Excellence
Lisbon
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Whenever we return to London this is the place to stay”
5 of 5 bubbles Reviewed 15 April 2012

Confortable, very helpful and friendly staff, quiet place, easy to find, and very near to a bus stop. Definitly whenever we return to London this is the place to stay.

After a long walk throught the gardens and museum visits the swimming pool is a must!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mario C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (533)
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Manchester, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

I love this hotel. The beds and bedding are second to none.
Restaurant good
Spa and pool very relaxing
Just wish it was nearer to the underground !

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review, 11 April 2012
Thank you for your review and I am pleased that overall you enjoyed your stay. You are right, we are not exactly opposite the underground but for next visit, we have several public buses literally stopping outside the hotel going to Sloane Square underground, Victoria Underground (only a 5 minute ride), Kensington, Portobello, Marble Arch and Picadilly – look forward to welcoming you back again soon.
Arturo Esposito, General Manager.
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Dundee, United Kingdom
Level Contributor
196 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

Tremendous value accomodation in the heart of celebreous Chelsea. We had two rooms facing both front and back (having read a wee bit of negativity re rooms facing rear: Railway) Either or, they are both absolutely fine and represent brilliant value. We found a brilliant little supermarket (The Market) just come out of reception and turn right up a set of stairs externally where you can pick up breakfast, lunch or any bits and pieces you may need for your room. Taxis are abundant if not outside reception, just a minutes walk onto the main road. ALWAYS use the black cabs!! Tremendous trip we will return again need I say more! Only slight niggle we had pre requested adjoining/adjacent rooms which we were not provided with, little disappinting but overall experience was very good.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 6 April 2012

I stayed for 3 nights end of March and it was brilliant. The hotel is easily found, has parking underneath the complex of hotels and flats. Unfortunately I did not have chance to try the spa but the hotel itself was clean, the rooms were spacious the bathrooms were beautifully designed with two different showers in the one cubicle (a hand held and a top shower). The staff were unbelieveably brilliant, fun but did not overstep the mark, kind, efficient even during the late evening. I would certainly recommend this hotel to anyone staying in London - it was not in the middle of London but very quiet. I just hope they have some deals on soon.

Room Tip: I did stay in a room overlooking Battersea Park, but the noise was non existant if I did not open th...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cuddles1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review, 10 April 2012
Thank you for your feedback and choosing Pestana Chelsea Bridge Hotel for your recent stay. Creating positive ‘value for money’ perceptions is probably one of the most challenging and important tasks in our business and I am delighted to hear that from your experience, you left with a comfortable perception. Fixing the absolute ‘fair price’ is an ongoing priority for our hotel and we therefore really value your comments and input in this regard. London is a very dynamic market place and ultimately we maintain that our guests are ‘king’ as far as not only buying at the right price is concerned, but also returning after their first stay! Thank you for your support and I hope we can continue to meet your expectations in the future.
Arturo Esposito, General Manager
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Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 April 2012

I loved this hotel. My room was just a standard double but it was better than most standard hotel rooms. Lighting a bit different. Good to have bath and shower. I did not have breakfast so cannot comment on this. I did not use the spa but I went for a look and although the pool is very small it was lovely. 10 minute walk to Sloan square tube station but can get a bus right outside. Nice being next to Battersea Park.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fife, Scotland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

I stayed here for 2 nights within a group of 13. 9 of us had booked 3 triple rooms - the hotel kindly upgraded us to suites free of charge!

The hotel itself is very modern, bright and absolutely spotless.

Breakfast was great with plenty of choice.

The staff at this hotel were also excellent, very friendly and courteous.

Drinks in the bar were expensive but you could take them or leave them.

Good location also and taxi's were reasonable.

All in all an excellent hotel and would recommend it without a doubt.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClaireFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review, 4 April 2012
Dear ClaireFife,

I was pleased to receive your positive comments about your recent stay and recommendation and thank you for your support. Particularly, the reference to our service attitude being friendly and courteous as this is probably the most challenging and yet most important aspect of creating guest satisfaction. As a fairly new hotel and brand in London, we are doing our best to meet guest’s expectations and therefore we greatly value your feedback to assist us in creating the right ‘first impression’. We look forward to welcoming you back in the future.
Arturo Esposito - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Property: Pestana Chelsea Bridge Hotel & Spa London
Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Business Hotel in London
#93 Romantic Hotel in London
#119 Luxury Hotel in London
#162 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pestana Chelsea Bridge Hotel & Spa London 4*
Number of rooms: 216
Official Description (provided by the hotel):
Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more   less 
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Also Known As:
Pestana Chelsea Bridge Hotel And Spa London

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