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“Overall good”

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Pestana Chelsea Bridge Hotel & Spa London
Ranked #154 of 1,068 Hotels in London
Certificate of Excellence
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Overall good”
Reviewed 3 September 2012

The rooms were beautiful, staff helpful and friendly, and spa wonderful.
The pool was small and shallow and only open until 7pm, the restaurant was greatly overpriced, the rooms didn't have a microwave or coffee maker and cabs sometimes charge extra to cross the Chelsea Bridge to get to the hotel!

  • Stayed August 2012
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    • Service
Helpful?
1 Thank noodles_n_squares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,372 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (542)
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MIDDLE ENGLAND
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2012

We found this hotel very good indeed. Very comfortable clean room with excellent bathroom. All very clean and comfortable. Excellent service all round and the food very good indeed. Spa well run, clean and relaxing. Highly recommended.

Room Tip: Top floor rooms have excellent view and access to serviced lounge.
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank ONLIMITS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 September 2012

Great hotel with lovely room. A real 4 star hotel at a great rate. Nothing to fault. We had breakfast included and had it delivered to the room - very nice indeed. Swimming pool and spa, though not massive is a very welcome bonus. Adjacent car park with great weekend rates, especially for London!

  • Stayed September 2012
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Helpful?
Thank Finbo900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 August 2012

I took my husband to this hotel as a treat and an escape from our sleepless nights (toddler and baby at home!) Everything was impeccable from the ultra modern pristine room to the friendly staff. The room was lively with views over battersea park. The decor was great and the bathroom sparkling clean. We rang room service soon after we arrived and ordered up an ice bucket and glasses for our wine and no sooner had we put the phone down, it arrived. The breakfast was delish, fresh and good quality food. The staff serving were very attentive and refilled our glasses the moment they emptied. We then had a quick visit to the spa which was amazing. We were treated to a hand massage each as we arrived which was a nice surprise. Treatments very pricey so we just relaxed in the sauna and had a swim in the pool with colour changing lights! One of the best hotels I've stayed in and definitely more worthy of a 5 star than 4 star! Would love to return!

  • Stayed August 2012
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Helpful?
1 Thank JoannaOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands UK
Level 4 Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 August 2012

First things first, this is not really Chelsea but that said it is still a terrific location. To say nearest tube is Sloane sq. is true but it's a long way to walk with a suitcase ! There are good bus services going over the bridge so you are soon there or back to Sloane sq. if you want to get around by tube for the day. Remember to get your day travel card for next day in advance or you will have to pay a single fare on the bus to get to the tube station to buy your day pass !! Taxi is about a fiver. Battersea Park is across the road & a small but expensive food store is by the hotel in the grounds of the apartments.
Room excellent, far superior to other hotels of similar cost, compares to a basic Four Seasons room but sadly the staff do not have the same understanding of service as FS.
Would still highly recommend ( due to the rooms ) & won't bore readers with my service grumbles, just that personally I didn't feel like customers were valued.

Room Tip: High floor on front , NOT back.
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  • Stayed July 2012, travelled solo
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Helpful?
1 Thank Choosycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2012

This is a great hotel by Chelsea Bridge and handy for Sloane Square and all the Chelsea attractions as well as the river. Very comfortable with welcoming staff and good facilities. I have stayed in Pestana hotels in Portugal and always found them to be very excellent. Didn't use the Spa but it looked very good.

  • Stayed August 2012, travelled on business
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Helpful?
Thank LeicesterAndrewC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2012

We go every year around the August Bank Holiday and we've never been disappointed.
The welcome is warm and friendly, the staff are there to do anything they can to help.
We had an executive suite as an upgrade, this was the first time we'd gone up-market.

As always the beds... perfect, not too soft, not too hard, just right.
Unlike many hotels, this one has paid attention to the pillows. Again, just right.
There is a spa with a pool, sauna, steam etc and if you feel up to it, the breakfast available is very good.
In summary, as the title says, everything you need...

Room Tip: Try to get a room facing Chelsea, although the old power station is fun to see, it's a bit of an...
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  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank Captaincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Property: Pestana Chelsea Bridge Hotel & Spa London
Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Spa Hotel in London
#87 Business Hotel in London
#93 Romantic Hotel in London
#127 Luxury Hotel in London
#162 Family Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Pestana Chelsea Bridge Hotel & Spa London 4*
Number of rooms: 216
Official Description (provided by the hotel):
Stay at the 4* luxury Pestana Chelsea Bridge Hotel & SPA and enjoy London's trendy development, Chelsea Wharf, nestled between scenic Battersea Park, the river Thames and iconic Battersea Power Station. 217 Spacious modern bedrooms all equipped with individual bath and shower facilities, including one and two bedroom suites and a private Club Lounge are located on the 11th floor. Our designer SPA offers guests a tranquil relaxation area including heated indoor pool, sauna and steam room with beauty treatment rooms for bespoke professional therapy. The Atlantico Restaurant & BAR and coffee lounge, provides guests with perfect menu options of light meals, speciality coffees, high tea & the popular "tapas buffet" table with Chef's menu choices for dinner. ... more   less 
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Pestana Chelsea Bridge Hotel And Spa London

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