Stayed at the Pestana Hotel October 25-30. Picked this hotel because we were in London for a funeral and it was close to Claplam.. We could not get a B&B in Claplam or clapham common for the dates. Additionally traveling with 80yrs mom n 70 yrs aunt, so location to Claplam was key
The good: great location to all sites in london, hotel has a apartment residence attached so you have a mini mart to get all your basics, hotel is very modern and nicely done.
The Bad: noise level very bad in certain rooms, I asked about this because of the report I saw on tripadvisor when we checked in and was told no such issue by Lay.. Sure enough my mom and aunt who were in room 401 experience this seem less over the weekend but got worse on Mon / Tues, they did not want the hassle of moving - had Lay been honest they wild not have to deal with this.
We were running late one evening n miss time to meet our family, my Aunt went to the reception ask for a curtesy local call and was told to go up to her room , you have a phone there!- not 4 star hotel attitude?
As we were checking out I notice that housekeeping does not have a standard cleaning cart- see attached picture off all the rags in one bucket! This is nasty and The hotel should know better is this the hotel standard in London? Will not recommend this hotel .. Clean up your act .
- Official Description (provided by the hotel):
- Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more less
- Reservation Options:
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- Also Known As:
- Pestana Chelsea Bridge Hotel And Spa London