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“Hard to fault”

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Pestana Chelsea Bridge Hotel & Spa London
Ranked #145 of 1,088 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Hard to fault”
5 of 5 bubbles Reviewed 22 June 2014 via mobile

Stayed here in april 2013 for 2 nights they really looked after us great room overlooking the park. Lovely pool and spa area in the basement. Not right in the centre but only 5 minutes bus away from victoria. Only small critic was check out service for bag storage was a little slow by female receptionist. Hope to visit again.

Stayed July 2013, travelled as a couple
Helpful?
5 Thank phil b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,310 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (533)
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English first
Barnsley, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

We have just been for a 4 night stay. The hotel is in a good position just on Chelsea bridge with the delightful Battersea Park across the road. At first seems a little far out of city but the bus stop is outside and the bus links excellent particularly for Sloane Square, Kings Rd, Knightsbridge, Hyde Park, Piccadilly and Oxford St.. The staff are wecolming, very pleasant and helpful. Checkin was smooth. Our room overlooked Battersea Park and was modern, roomy and very very clean.
The bed was huge and very comfortable and the bathroom spacious and warm. The bathrobes are a nice touch.
Breakfast was very good with an excellent choice and the waiting on staff efficient and attentive.
The bar area is comfortable and meals there are good value too.
We also had a family Birthday dinner in the restaurant (16 of us). This too offers good choices of either Chef's menu or al acarte and again the staff and food were exceptional. We pre-ordered via e-mail and everything went like clockwork. We had a fab night!
We have been several times now and the service, food and rooms remain at a very high standard and the Hotel offers good value for money.
We have recommended Chelsea Bridge to friends and relatives and every time they have returned for 2nd & 3rd visits.
Like us they will continue to keep staying there when in London.
We would highly recommend Chelsea Bridge Hotel.

Room Tip: any room is good but choose executive if possiible for a treat.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 18 June 2014 via mobile

There is nothing to complain about here but I was still disappointed and this is because of the lack of anything special. The hotel has everything you would practically want, rooms okay, service okay, restaurant okay, spa okay but I would like something more than okay. If you are looking for a practical hotel then do not be put off, if you like a personal touch then I would look elsewhere.

Stayed June 2014, travelled on business
Helpful?
1 Thank SteveHH1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 18 June 2014 via mobile

hotel was lovely to stay at room was spacious, clean tidy and very accommodating. We were staying with my little boy 10 months and there was plenty of room to put up the cot, but eating in the hotel with the baby wasn't ideal so we ate out. Car park was reasonable in price.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 9 June 2014 via mobile

After reading some great reviews and finding a good deal online we figured we had found a gem, but we were sadly very disappointed.
The location isn't too bad, sandwiched I between battersea park and the famous battersea power station. However the nearest tube station is Victoria which is about a mile away. If you are going to see sights you will have to probably take a cab.
Our room was nice. A good big bed. A nice design. A good view of the power plant and the train tracks. However it is important to remember that the power plant is currently being remodeled and is an active construction site and will be until 2020. The walls are also very thin and we were able to hear people coming and going all night.
The worst part by far was the service. The staff were all mildly friendly but absolutely useless. When we checked in the gentleman was unable to answer some simple questions. When we asked a lady to recommend to restaurant she pointed us in the direction of a pub. When we got drinks and paid for them at the bar we were accused of not paying for them as we left. We were then awoken in the morning by a lady trying to give us the bill. We had breakfast in the hotel both days, on the first day we had to pay, on the second day we were told we did not have to as it was included.
All in all a waste of time. The hotel felt like a cheap hotel masquerading as a four star, luxury hotel.

Stayed June 2014, travelled as a couple
Helpful?
5 Thank MLTWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanarkshire
Level Contributor
119 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

I was previously going to book a stay here a few months back for leisure purposes but it was cancelled at last minute. Its position just across the bridge from the Kings Road make it a great base for all the lovely restaurants and bars in that area.

I then booked it last minute at a rate of £99 for an overnight due to an early morning meeting and i wasnt disappointed. Short cab ride from Victoria and within easy walking distance to underground.

Impressive entrance and the rooms were very spacious with lovely bathroom. Bed and pillows were fantastic(a big plus for me) and really cant fault the accommodation.

The only slight mark down was for bar food which was just ok but the table i sat at had quite a bit of spillage on the floor. Looking around there wasnt any more so was probably just bad luck.

I will defo be back though for a weekend jaunt to Chelsea bars etc.

PS - I wanted to get some sandwiches for later and was directed to a petrol station which was a bit of a walk away. If you come out the front entrance and go up stairs to your right, there is a small shop that sells freshly made sandwiches as well as snacks and juice etc.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leedylan1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
114 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

Stayed there in November 2013, 5 min bus ride from Sloane Square, good new spa and very, very good restaurant (lots of Italian chefs and managers).

Good for business or leasure.

All at reasonable price

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiho77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Property: Pestana Chelsea Bridge Hotel & Spa London
Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Business Hotel in London
#93 Romantic Hotel in London
#116 Luxury Hotel in London
#162 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pestana Chelsea Bridge Hotel & Spa London 4*
Number of rooms: 216
Official Description (provided by the hotel):
Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more   less 
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Also Known As:
Pestana Chelsea Bridge Hotel And Spa London

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