My wife and I had a weekend break here recently. The bedrooms were spacious and tastefully furnished and the staff friendly and helpful. Sadly although close to the Thames and Battersea Park the view from our 4th floor room was of flats opposite and the taxi waiting area below. The breakfast buffet ( normally £19--though we got a discount to £13.50 each) was fairly average and the hot section food was almost barely warm. Our toast was soggy and underdone and the coffee was bitter, stewed and not very warm. Fortunately when we complained the duty manager ( Elena, I think) rescued the situation--ordering us a freshly cooked breakfast, fresh toast and coffee and offered us a complimentary breakfast next day.
Great recovery !
How sad that this hotel like so many others charge exorbitant rates for wifi access in the bedrooms --£5.00 for an hour is daylight robbery !More
- Free Wifi