Having read so many negative reviews, we really wondered if we made the right choice. We chose this hotel mainly because we wanted to be able to walk back from the theatre at night.
We just returned from a 6 night stay and I am happy to report that we definitely made the right choice!
We asked for a quiet floor and were given a room on the 6th (there are 7). Although the room was not large, it was so well organized and so bright and modern, we felt it was larger than actuality. Everything is new, technically up to date (more than we are!). Although the first floor bar is very lively, we didn't hear it and our room was very quiet.
When I read about the sink in the room and the situation of the toilet and of the shower, I thought OMG. But it is so well designed and we were pleasantly surprised.
As someone else mentioned, steps outside is Chinatown and Soho, both lots of fun.
But the piece de resistance was the service. We have been in all kinds of hotels, but this one wins the prize for best service. The staff is young, enthusiastic and very welcoming. Their aim is to please, there is no doubt.
I would recommend this hotel to anyone I know and feel confident that they will love it.More