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H10 London Waterloo
Ranked #206 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 8 June 2014

Very clean, friendly reception, marvellous position, ten mins across Westminster Bridge to Big Ben,& Parliament, Whitehall ,15 to Buckingham Palace. Thought it was County Hall one we booked, to have river view, that is in front of Waterloo one. But would go there again.


  • Stayed: June 2014, travelled with friends
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Thank Cynthia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 9 June 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

We are pleased to hear that you had a good time at the hotel, as we strive to provide the highest level of service to all our guests.

See you again on your next visit!

Kind regards,

Paul Wongartorn

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1,124 - 1,130 of 3,258 reviews

Reviewed 6 June 2014

I am a big fan of the H10 chain having already stayed in 4 of their other hotels on the Spanish mainland and in the Canary Islands and the H10 Waterloo more than lived up to my expectations. The H10 Waterloo has all the features and qualities I expected - pleasant, friendly, very helpful and professional staff, a relaxed atmosphere and internal décor and features and fittings of the highest standard. In addition this hotel is in an excellent location and offers a quality experience at a very competitive price.

We arrived about an hour early and not only was our room ready but we were welcomed with a most acceptable glass of cava. As requested we were allocated room 1109. The room was light, spacious and very comfortable and the views of The Eye and London skyline were stunning.

The buffet breakfast was served in the 1st floor restaurant and once again the staff could not have been more helpful. The attention to detail was exemplary and the variety and quality of food available should more than meet everyone's needs.

Thank you H10 Waterloo for a fantastic stay. This was our first visit but definitely not our last. We are already looking forward to our next visit and to staying in 2 other H10 hotels - Mallorca and Estepona - later this year.

Muchas gracias Waterloo. Hasta luego

  • Stayed: May 2014, travelled as a couple
    • Value
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Thank JRS45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 8 June 2014

Dear guest,

Thank you for taking time to share such lovely comments and for being a frequent user of H10 Hotels.

We are pleased to hear that we have lived up to your expectations, as we strive to provide the highest level of service to all our guests.

We are pleased that you enjoyed our little touches, such as the welcome glass of cava, as well as the amazing view you had from one of our delightful London Eye rooms.

Thank you so much for the nice comments, and we look forward to seeing you on your next visit!

With warm regards,

Paul Wongartorn

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Reviewed 5 June 2014 via mobile

The hotel is a 4 star, but we couldn't fault it so it gets the excellent rating. We arrived early, but no rooms were available for early Check in, a shame but we knew the Check in time was 2pm. We left our bags at the hotel at went to explore London. There are 3 or so tube stations nearby, but all at least 10 minutes walk. We found the best option to be Waterloo and a bus which drops you off/ picks you up right outside the hotel. The hotel staff are all friendly, we got treated to a glass of sparkling wine when checking in. The rooms are a good size, very modern and the bed is firm and super comfortable. We had a great night sleep. However, the air conditional could have been stronger ( we stayed during a little heat wave). Breakfast was great, lots of choice. Would definitely recommend and stay again.

Stayed: May 2014, travelled as a couple
Thank Jason O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 8 June 2014

Dear guest,

Thank you for taking time to share your experience during your stay at the H10 London Waterloo.

I am delighted to hear that you had such a wonderful time at the hotel. We strive to provide the highest level of service as well as the best breakfasts, and we are pleased to hear that we lived up to your expectations.

We hope to see you again soon!

Kind regards,

Paul Wongartorn

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Reviewed 4 June 2014

stayed at the H10 Waterloo last year for 5 days and could not fault it. Have since recommended the hotel to friends and they have glowing reports as well. So, am returning to London in a few weeks,I'm coming back H10 ( i joined). Well done!

  • Stayed: September 2013, travelled solo
    • Value
    • Service
Thank ben53071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this reviewResponded 6 June 2014

Dear Ben,

We are glad you loved our hotel and joined our membership club. This will make your next visit even better as you will enjoy one of our best available rooms and rates.
Did you enjoy our awarded 302 restaurant last week? We have been named "Best 2014 London Spanish restaurant!! )

We love to be your London's base. Have a lovely trip and see you really soon!

Best regards,

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Reviewed 4 June 2014

Great location. Huge beds, good showers, fluffy towels, good amenities in the room, good restaurant (although breakfast service can be chaotic at times) staff very helpful, good location. Good Wi-Fi. I have stayed several times and would definitely go back.

Stayed: March 2014, travelled as a couple
Thank LappersDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this reviewResponded 6 June 2014

Dear guest,

Thank you for this lovely feedback.
We are glad you enjoyed your last stay with us and our facilities, service and location matched your expectations.
Have you already joined our membership club? If you don't, do it for next time and you will always enjoy our best available rate and room available.

We cannot wait to accommodate you soon again.

Kind regards,

Borja Ayllon

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Reviewed 3 June 2014

We have just returned from a most enjoyable 3 night stay at the H10 hotel in Waterloo London. This hotel was a perfect base for our Ruby wedding celebration. From entering the doors the staff were very polite and helpful, nothing was too much trouble. We had a 5th floor room and were very pleased with the room and the facilities it offered. Breakfast was very good and plentiful, a perfect start to the day. We would definitely recommend this hotel to our friends and will return again.

Room Tip: Ask for a high floor we were on the 5th but I suspect the views from one of the top floors would be...
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  • Stayed: May 2014, travelled as a couple
    • Value
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Thank Gillian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this reviewResponded 6 June 2014

Dear Gillian,

Thank you for such a lovely feedback!

We would love to be your base anytime you visit London, so please contact us next time in order to offer you our best available rate and rooms.
We are glad you enjoyed our lovely breakfast, we work hard to offer one of London's best Hotel breakfast service.

See you soon,

Best regards,

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Reviewed 1 June 2014

we stayed in the H10 waterloo hotel for 4 nights from 25-5 until 29-5.
The hotel is modern with nice with clean rooms.
the breakfast was good and you got every thing you expect in breakfast.
We liked the fact that the hotel location was not in the center of london(noise),but you can go any where with the bus and underground station nearby.
The staff service was great with all the help you need in your stay
!!on our next trip to london we will come back to this grat hotel.

Room Tip: Ask for higher floor to enjoy the view
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank yehudamaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 2 June 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo.

I am pleased to hear that you had a good time at the hotel and that you found the hotel to be modern and clean. We strive to provide our guests with the best possible service and we are delighted to have lived up to your expectations.

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Region: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#47 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#158 Luxury Hotel in London
Price Range: £123 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London

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