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“A perfect, modern London hotel!”

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H10 London Waterloo
Ranked #199 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 11 June 2014

We stayed here for one night as it was close to the Ministry of Sound (10 mins walk). We found the hotel was absolutely perfect for what we needed.
Welcoming staff, modern, clean rooms, great view of London.
We had a tasty meal in the restaurant before heading out on Friday evening. Breakfast on Saturday morning was fresh and plentiful - served until 11am which was handy after a long night out! We will definitely stay there again.

Room Tip: Ask for a high city facing room for great views of the Shard and the City. And eat in the restaurant...
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  • Stayed: June 2014, travelled as a couple
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Thank Domlena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 13 June 2014

Dear guest,

Thank you for taking time to share the much valued feedback during your visit to the H10 London Waterloo Hotel.

I am delighted to hear that you had a perfect time at the hotel and that you found it to be what you needed. We strive to provide the highest level of service to all our guests and we are pleased that we have lived up to your expectations.

See you again on your next visit!!

Kind regards,

Paul Wongartorn

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1,157 - 1,163 of 3,309 reviews

Reviewed 10 June 2014

The staff were so friendly throughout and made our stay so enjoyable. Our room was ready for check in on arrival early and the room itself on the 12th floor was beautifully decorated with stunning views across London including The Shard, Canary Wharf and the Gherkin. The location is great with easy walking access from many tube stations and in barely ten minutes walk from the hotel door we were by the Thames right amongst the city centre tourist attractions. We didn't eat in the evening however the breakfast was superb, a huge selection of hot and cold food including churros with chocolate, traditional English hot breakfast and a very decent continental selection. Overall definitely a good find and would recommend it to anyone after a relaxed base to explore the city from.

Room Tip: High floors for good views. Cost more but worth it.
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  • Stayed: June 2014, travelled as a couple
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Thank PAUL G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 11 June 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

I am delighted to hear that you had a fantastic time at the hotel, and that you found the staff to be very friendly, as we strive to provide our guests with the best possible experience while they are in the hotel.

Thank you so much for the nice comments regarding our breakfast. We strive to provide the best in London and I am pleased to hear that this lived up to your expectations.

We hope to see you again soon!

Kind regards,

Paul Wongartorn

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Reviewed 9 June 2014

On arriving it was a nice touch to be welcomed by nice staff and given a glass off cava nice touch , however I went to sit down and found the seats were far two low for me I think they should have some taller chairs for people like myself who are a bit older. It was very clean friendly staff . My family ate in the restrurant I wasn't over impressed with my steak a bit tough over priced my husband had a risks ott he could have counted what was in in . However the rooms wre lovely and clean and quite big but I was expecting more with all the hype you get about it

  • Stayed: May 2014, travelled as a couple
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Thank dundeegirl54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this reviewResponded 10 June 2014

Dear guest,

We would like to thank you for sharing your feedback with us.
We take all forms of feedback with the seriousness they deserve so we can find ways to keep improving the service we offer.

I specially thank you your recommendation about the sofas in the lobby area. We hope we can accommodate you soon again so you can enjoy our lovely welcome drink in our brand new terrace on the 8th floor where you will have comfortable sofas and can enjoy amazing views over the City and the London Eye.

Our restaurant has been recently named as the best Spanish restaurant of the year in London (Lukas awards 2014) We are sorry you did not fully enjoy the steak. We would love you could give us another go and can enjoy a much better food experience next time.

In case you are planning to visit London soon, please let us know so we can offer you the best available rate and room.

Kind regards,

Borja Ayllon

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Reviewed 8 June 2014

Very clean, friendly reception, marvellous position, ten mins across Westminster Bridge to Big Ben,& Parliament, Whitehall ,15 to Buckingham Palace. Thought it was County Hall one we booked, to have river view, that is in front of Waterloo one. But would go there again.


  • Stayed: June 2014, travelled with friends
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Thank Cynthia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 9 June 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

We are pleased to hear that you had a good time at the hotel, as we strive to provide the highest level of service to all our guests.

See you again on your next visit!

Kind regards,

Paul Wongartorn

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Reviewed 6 June 2014

I am a big fan of the H10 chain having already stayed in 4 of their other hotels on the Spanish mainland and in the Canary Islands and the H10 Waterloo more than lived up to my expectations. The H10 Waterloo has all the features and qualities I expected - pleasant, friendly, very helpful and professional staff, a relaxed atmosphere and internal décor and features and fittings of the highest standard. In addition this hotel is in an excellent location and offers a quality experience at a very competitive price.

We arrived about an hour early and not only was our room ready but we were welcomed with a most acceptable glass of cava. As requested we were allocated room 1109. The room was light, spacious and very comfortable and the views of The Eye and London skyline were stunning.

The buffet breakfast was served in the 1st floor restaurant and once again the staff could not have been more helpful. The attention to detail was exemplary and the variety and quality of food available should more than meet everyone's needs.

Thank you H10 Waterloo for a fantastic stay. This was our first visit but definitely not our last. We are already looking forward to our next visit and to staying in 2 other H10 hotels - Mallorca and Estepona - later this year.

Muchas gracias Waterloo. Hasta luego

  • Stayed: May 2014, travelled as a couple
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Thank JRS45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 8 June 2014

Dear guest,

Thank you for taking time to share such lovely comments and for being a frequent user of H10 Hotels.

We are pleased to hear that we have lived up to your expectations, as we strive to provide the highest level of service to all our guests.

We are pleased that you enjoyed our little touches, such as the welcome glass of cava, as well as the amazing view you had from one of our delightful London Eye rooms.

Thank you so much for the nice comments, and we look forward to seeing you on your next visit!

With warm regards,

Paul Wongartorn

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Reviewed 5 June 2014 via mobile

The hotel is a 4 star, but we couldn't fault it so it gets the excellent rating. We arrived early, but no rooms were available for early Check in, a shame but we knew the Check in time was 2pm. We left our bags at the hotel at went to explore London. There are 3 or so tube stations nearby, but all at least 10 minutes walk. We found the best option to be Waterloo and a bus which drops you off/ picks you up right outside the hotel. The hotel staff are all friendly, we got treated to a glass of sparkling wine when checking in. The rooms are a good size, very modern and the bed is firm and super comfortable. We had a great night sleep. However, the air conditional could have been stronger ( we stayed during a little heat wave). Breakfast was great, lots of choice. Would definitely recommend and stay again.

Stayed: May 2014, travelled as a couple
Thank Jason O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded 8 June 2014

Dear guest,

Thank you for taking time to share your experience during your stay at the H10 London Waterloo.

I am delighted to hear that you had such a wonderful time at the hotel. We strive to provide the highest level of service as well as the best breakfasts, and we are pleased to hear that we lived up to your expectations.

We hope to see you again soon!

Kind regards,

Paul Wongartorn

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Reviewed 4 June 2014

stayed at the H10 Waterloo last year for 5 days and could not fault it. Have since recommended the hotel to friends and they have glowing reports as well. So, am returning to London in a few weeks,I'm coming back H10 ( i joined). Well done!

  • Stayed: September 2013, travelled solo
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Thank ben53071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this reviewResponded 6 June 2014

Dear Ben,

We are glad you loved our hotel and joined our membership club. This will make your next visit even better as you will enjoy one of our best available rooms and rates.
Did you enjoy our awarded 302 restaurant last week? We have been named "Best 2014 London Spanish restaurant!! )

We love to be your London's base. Have a lovely trip and see you really soon!

Best regards,

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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Region: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#46 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#153 Luxury Hotel in London
Price Range: £106 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London

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