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“Location, accomodation, breakfast, view = TOP” 5 of 5 bubbles
Review of H10 London Waterloo

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H10 London Waterloo
Ranked #209 of 1,086 Hotels in London
Certificate of Excellence
Hamburg, Germany
1 review
“Location, accomodation, breakfast, view = TOP”
5 of 5 bubbles Reviewed 18 June 2014

Lovely place with very friendly staff that welcomes you with a cava and some assorted nuts. Perfect. The rooms are clean, spacious and all come with a decent furniture. The choice of breakfast is oh so yummy, The area is perfect to travel to/from as there are tons of busses and two tube stations nearby (Lambeth North and Waterloo). Wifi is always free but reception and speed need to be improved.

I will come back for sure and always book via H10 Club website as I alwyays qualify for a special H10 club member bonus (I think 5%).

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan1979HH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 19 June 2014
Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo.

I am delighted to hear that you are one of our valued Club H10 members and we do hope you enjoy the benefits we provide.

Thank you for the comments regarding your visit, as we strive to provide our guests with the highest level or service.

See you again on your next visit!

Warm regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,033 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
1 review
5 of 5 bubbles Reviewed 18 June 2014

This is a first class hotel, very comfortable tasteful rooms, excellent facilities and the food served in the restaurant was extremely good. All the staff were polite courteous and eager to please.
I would certainly use this hotel again

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 19 June 2014
Dear guest,

Thank you for taking time to share your feedback regarding your recent visit to the H10 London Waterloo Hotel.

We strive to provide the highest level of service to all our guests and we are pleased to have met your expectations.

See you again on your next visit!

Kind regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Stayed at the H10 London Waterloo for one night midweek to attend an award ceremony at the brewery in London.We were dealt with promptly at reception on arrival and given a glass of Cava to chill out.The room was a standard deluxe which was clean and comfortable albeit not very big,we requested an iron and ironing board which was delivered very quickly . All the staff were friendly and helpful. Price was reasonable for city center London, would use again.

Room Tip: Ask for rooms on the top floors
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  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vinodbhai P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 18 June 2014
Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel during your midweek visit.

I am delighted to hear that you had a good time at the hotel and that you found the staff to be very friendly and helpful, as we strive to provide all our guests with the highest level of service.

Kind regards,

Paul Wongartorn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 June 2014 via mobile

A simple but nice hotel in London. The breakfast is simply awesome in fact one of the better ones in my years of travelling. Great and wide selection nicely display and the only downside is there is no egg station but they make it up by having sunny side up, scramble and boiled eggs available at the buffet spread. The room, simple with arts works to enhance the feel. A small gym located at the basement. A 7 to 8 minutes walk to the Waterloo station where you will be able to find a number of restaurants there. Overall a great experience.

Stayed June 2014, travelled on business
Helpful?
Thank LarryGwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 18 June 2014
Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

I am pleased to hear that you had a good time at the hotel, and that our breakfast is one of the best that you have had during your many years of travelling. We aim to provide the best in London and we are pleased to have met your expectations.

Kind regards,

Paul Wongartorn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trondheim, Norway
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Have stayed here several times when travelling to a London suburb for work. It is conveniently located close to Waterloo station and my comuter train. It has a great breakfast, sparkling wine upon arrival and a view that can not get much better! I was a bit disappointed at one point when they started renovating their fitness/sauna facilities without notifying people on their website.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AndersTRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 18 June 2014
Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo and for being a frequent user of our hotel. We are delighted to hear that this is your choice of stay as you find it easily accessible for you to get to work.

I am happy to hear that you had a good time at the hotel. We aim to provide the best service and breakfast to all our guests and we are pleased to have met up to your expectations.

I would like to apologise for the inconvenience regarding the renovation of the spa facilities, and would like to assure you that this is almost complete and that we will soon be publishing photos of our lovely new terrace bar.

See you again on your next visit.

Kind regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

This is an ideal hotel to base yourself when seeing the sight of London.
Very close to London Eye,Big Ben Westminster and much more.
The hotel itself is really modern and very clean,the staff are lovely and very obliging also really good choice of food at breakfast.
The room we had was lovely with a large bed (very comfortable) a good size bathroom and floor to ceiling windows with great view!
Can not fault anything

Room Tip: The higher the better!!
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elainenickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 18 June 2014
Dear guest,

Thank you so much for choosing the H10 London Waterloo Hotel for your stay and to share your experience on Tripadvisor.

I am delighted to hear that you had a wonderful time at the hotel and that we have lived up to your expectations. We are happy that we provided a high level of service to you, as we strive to achieve this on a regular basis.

We hope to see you again soon!

Kind regards,

Paul Wongartorn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

This is a fantastic Hotel. We had a great weekend stay at this Hotel. The bedroom was very nice, a good size, and the shower was fantastic.
The breakfast was very good, with a wide variety to choose from.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank annemariewestend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 17 June 2014
Dear guest,

Thank you so much for taking time to share your experience at the H10 London Waterloo Hotel.

I am delighted to hear that you had a wonderful time at the hotel. We strive to provide the highest level of service to all our guests and we are thrilled to hear that we lived up to your expectations.

We hope to see you again soon!

Warm regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 London Waterloo

Property: H10 London Waterloo
Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Region: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#47 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#159 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London

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