We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Dinner 24/07”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
H10 London Waterloo
Ranked #217 of 1,063 Hotels in London
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Dinner 24/07”
Reviewed 28 July 2014

I had a dinner in this Hotel. It was fantastic, good food, good drinks and the ambient was really nice. The service was especially heedful and the food was well presented. I advise this Hotel for an event or dinner with friends or family.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 31 July 2014
Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo.

I am delighted to hear that you had a wonderful time at the hotel and that you found the dinner in the Three O Two to be fantastic, as we strive to provide a high level of service to all our guests.

Kind regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,100 reviews from our community

Traveller rating
    1,677
    1,079
    224
    68
    52
See reviews for
420
1,397
190
589
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (522)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
St. Julians, Malta
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 July 2014

If you are looking for superb quality Spanish food with a very good wine list, look no further than 302, in the hotel. David, the chef, puts together some really superb dishes, all of them extremely falvoursome and they can be washed down with a wide selection of good quality wines from around Spain. A real hidden treasure, hopefully, from a selfish point of view, it will remain so, but then again, that is selfish!! Enjoy!

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Rolyyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 31 July 2014
Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo.

I am delighted to hear that you had a wonderful time at the hotel and that you enjoyed your dinner at the Three 0 Two restaurant. Our head chef would like to pass on his thanks for the lovely comments and will ensure that the next time you come back, it will be even better than your last visit.

Warm regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014

Hotel itself is very modern but with a warm feeling to it. Staff genuinely friendly and helpful. Pleasantly surprised with the variety quality and presentation of the dishes. Definitely they will see me again.

Stayed July 2014, travelled solo
Helpful?
3 Thank Business1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review, 31 July 2014
Dear guest,

Thank you very much for sharing your feedback during your stay at the H10 London Waterloo Hotel.

I am delighted to hear that you had a pleasant time at the hotel and that you found the staff the be friendly and helpful. We strive to provide the highest level of service to all our guests and we are pleased to have lived up to your expectations.

See you again on your next visit!

Warm regards,

Paul Wongartorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

The hotel is an excellent location in proximity to waterloo station with three tube lines and train links which makes it a perfect basefor sightseeing. I have only visited the common areas but they are all quite modern and clean. The restaurant has excellent food prepared to high quality standards. I am Spanish and can attest that all the Spanish dishes are very authentic. The service is excellent and provides the right level of attention to customers, they're there when you need them without being overbearing. I would highly recommend the restaurant for its atmosphere, food and service and for either a business or romantic dinner it is a great environment in which to enjoy a meal.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Isabel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, 29 July 2014
Dear guest,

Thank you for your lovely feedback about our Three O Two Restaurant at the H10 London Waterloo.

We are happy to know that you enjoyed your dinner with us and you found a very authentic Spanish restaurant. We proud ourselves as this year we got the LUKAS award as the best Spanish restaurant in London.

Thanks for your recommendation and see you soon!

Kind regards,

Miguel Magdalena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
plymouth
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 July 2014 via mobile

Just stayed for 3 nights on a leisure trip to London. on arrival we were upgraded to a deluxe room with fantastic views over London directly opposite the shard. The room itself was comfortable , cool enough for us with nice toiletries etc. The breakfast, whilst very enjoyable with an excellent choice was slightly ruined by the lack of staff. the hotel was busy and there were only 3 staff clearing tables, which resulted in them not keeping up and being surrounded by dirty plates. They used a nice feature at the end of the restaurant to stack up these dirty plates which is a bit off putting when you are sat near it. The staff were very friendly and were trying their best. Nice hotel .

Stayed July 2014, travelled as a couple
Helpful?
1 Thank oatesfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, 28 July 2014
Dear guest,

Thank you for your lovely feedback following your recent visit to the H10 London Waterloo Hotel.

We are glad to know that you liked your room with its fantastic views over the City. We proud ourselves of having one of the best views from the South of London.

We would like to apologise for the bad service received during the breakfast. We have passed your comments to the F&B Manager, we take your complaint on board to improve our service.

Thanks for your words about our staff, they strive to do their best.

We do hope to see you again with us.

Warm regards,

Miguel Magdalena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 July 2014

Smart hotel with comfy beds and friendly helpful staff. Good position a 5 minute walk from Waterloo station.

Downside is free WiFi is very poor and I could only connect by standing by the door and even then it was flaky plus the air conditioning didn't seem to do anything to cool the room even on 18 degrees leading to a very stuffy and uncomfortable night. Best not to stay here in a heatwave!

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Buddy3567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, 28 July 2014
Dear guest,

Thank you for taking the time to review your recent stay at the H10 London Waterloo. I am pleased to see that you generally enjoyed your stay with us and found our location convenient and useful for your needs.

We are sorry to hear that the air conditioning was not enough during the last heatwave. We have experimented some issues which have already sorted out by the maintenance team. Please accept our apologies for the inconveniences caused to you during your stay.

We do hope you will give us another chance to show you how much the H10 London Waterloo can give to you.

Kind regards,

Miguel Magdalena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wantagh, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2014

Pro's
1. Located on the same street within 5 walking minutes of the underground metro, where you can get to all London's attractions.
2. Breakfast included. Breads, cereal, buffet style scrambled eggs bacon sausage and hash browns, fruits and desserts.
3. Service was good: someone always at the counter, helped with directions, let us print tickets we needed for trip at front counter.

Con's
1. High price for size of room.
2. Rooms were molten lava hot. The rooms did have what they called air conditioning, not what american's would call air conditioning. With the air on all night on highest setting the room did not cool down.
3. Didn't have a great view of anything from most rooms. Some if high enough on the right side of the building could see the top of the London eye.
4. Everything on the street is closed by 11 pm. If your getting to the train station late and want a bite to eat there is only mcdonalds and subway open.
5. Someone invited my wife.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, 28 July 2014
Dear guest,

Many thanks for your review of your recent stay at the H10 London Waterloo.

We are disappointed to see that the air conditioning was not good enough for these hot days we have had in London. We have passed your comment to the maintenance team to review all the AC units in the hotel.

We are sorry to know that the room size did not fill up your expectations. Our rooms are the standard size throughout most hotels in Europe and our prices are quite competitive if you compare against our competitors.

We have taken note and appreciate your comments of your experience here. Your kind comments on the breakfast and the efficiency of the staff, are much appreciated. We strive to provide the best customer service.

Once again, we do apologise about the issue with the A/C in your room, but thank you for sharing your experience with us, and we hope to have the opportunity to welcome you back some time in the future.

Kind regards,

Miguel Magdalena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Park Plaza London Waterloo
#127 of 1,063 in London
4.5 of 5 bubbles 625 reviews
Show Prices
Show Prices
Show Prices
Southbank
Park Plaza County Hall London
Days Hotel London- Waterloo
#418 of 1,063 in London
4.0 of 5 bubbles 2,521 reviews
London Bridge
Ibis London Blackfriars
Ibis London Blackfriars
#245 of 1,063 in London
4.5 of 5 bubbles 3,167 reviews
Show Prices
Show Prices
Show Prices

Been to H10 London Waterloo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about H10 London Waterloo

Property: H10 London Waterloo
Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Region: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#49 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#165 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., HotelsClick, Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your H10 London Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 London Waterloo Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing