We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awful service”
Review of Lpdj

Lpdj
Ranked #16,143 of 23,392 Restaurants in London
Price range: US$1 - US$39
Cuisines: French
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings, Romantic
Dining options: Dinner, Lunch, Breakfast, After-hours, Reservations
Reviewed 30 March 2014

Went there for Mothers Day and was very disappointed by the visit. When we 1st turned up we were told it would be at least an hour wait to get a table as they were "fully booked" even though they were at less than half pacity. We came back 30 minutes later and we were seated - still with half the restaurant empty. After getting seated it was 20 minutes before our drinks orders were taken and they didnt come for 40 minutes after that - after they did arrive we didn't drink them as they still had a taste of washing up liquid. When we told the waitress she didn't replace them or even apologise, just said she'd tell her supervisor. When ordering what we wanted it wasn't in stock, so we had to order more pricey items. When ordering the minute steak again the waitor said could he interest us in the rib eye instead, when asked if they had sold out of the minute steak he said "I guess so". This is just speculation but I really think he was just trying to get us to order more expensive items. It took us 30 mins to get the bill after having to ask twice for it. We then had to get the soapy beers removed from the tab as they had clearly just ignored it.
In all the food was really good but the service was the worst I've ever had at any restaurant, let alone a more pricey one.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank DaveHas1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (176)
Traveller rating
Traveller type
Time of year
Language

58 - 62 of 176 reviews

Reviewed 29 March 2014

Asked to be moved seats and were told they would. However 15 minutes later we were still sitting at a cramped table with over 10 free tables around us. After reminding them 3 times we were finally reseated. Ordered food and had not yet been asked for drinks. Drinks finally came after food had been sitting on the table getting cold for almost 10 minutes. By this time we had witnessed 3 groups leave as they had not yet been seated in the empty 'restraunt'. When my food came it was not what I had ordered. Furthermore when I finally got my lobster and calamari- which was pure grease- it was not warm. The people on the next table had the same problems plus their food being taken away before they had do noshed and having to ask 3 waiters before they finally got salt. Not a single toilet (male or female) had toilet roll of soap. After asking for the service charge to be taken off the waiter was extremely shocked and rude, dashing the card on the table and walking away. Was extremely dissapointed as always walking past and wanting to go. Would NEVER go again, spent almost all of the time in shock or fraustrates. Awful experience

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Milliegracedean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

My husband and I had not been to Westfield before but we thought the choice of restaurants satisfactory. We chose LPDJ as it looked different and liked the decor and lay out of tables,
The manu was what you'd expect and we chose the set meal.

My started was prawn cocktail which wasn't anything startling but it was tasty. My husband had a nice French Onion soup.I cannot recall what he had for mains but my lamb was tender and delicious. Drinks prices were what you'd expect, we went for the house white at £19.90 , the cheapest but, al in all, we had a nice time. staff were a little on the quiet side but, i had nothing to complain about. I'd go again for sure .

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank rumbaliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Had a lovely meal, french onion soup followed by lamb chops, the best, my husband had prawn cocktail followed by lobster, food as wonderful and service was great, will being visiting next time we are in London

    • Value
    • Atmosphere
    • Service
    • Food
Thank patIpswichUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Did not have the misfortune of eating ..Call to make a group booking as prompted by the
website and called Livia, Who told me that she no longer works there.

She then proceed to advise me not to go there as the food is s£$T and that the hygene was very poor.

I then took it upon myself to contact the Restaurant directly, I asked to speak to the Manager and was met by a brick wall call MEHDI, He advised that the manager was not available. I explained why i was calling and he very rudely told me that i was calling to complain and he suggests i take the 1st persons advice.

Heaven only knows how much respect they pay to the food..!! NO THANKS..!!!

    • Service
Thank Jaycejames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Lpdj also viewed

 

Been to Lpdj? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing