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Simply Rooms & Suites
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Reviews (264)
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All reviewswest kensington tubevisiting olympiafridge and microwavea quiet residential areakitchen facilitiesminute walkironing boardquick checksmall hotelwhat it says on the tinrestaurants and pubstube stationtop floorshort stayhotel locationbottled waterbed was very comfortable
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Reviewed 23 January 2013

We stayed here just after New Year and wanted somewhere reasonably near to the Royal Albert Hall.

This offered all the basics at a very reasonable price (considering not far from Kensington). Think we even benefited from free upgrade to a suite, although wasn't mentioned when we checked in.

Quiet neighbourhood, not far from Kensington Olympia station. Would certainly consider staying here again.

Room Tip: We had ground-floor front Suite
  • Stayed: January 2013, travelled as a couple
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Thank Jamie20205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2012

The hotel is in a quiet residential part of South Kensington. Please heed the advice of the other writers regarding the lack of an elevator. Elderly or physically challenged people should not stay at this hotel as there are several flights of steep stairs. The rooms were very tidy and comfortable. They were very well accessorized and the location of the hotel was really great. There was a small problem with the heating. In my colleague’s room (16) the heat did not work. Despite raising the issue twice, nothing was done. In my room (15) the heat was too hot and could not be adjusted downwards. The internet went down for about 12 hours but the staff was very good about keeping us informed as to the progress of repairs. The bed was very comfortable and the rooms kept clean. The shower worked well and the rooms had a kettle and small refrigerator which were very convenient. The feeling was like having your own little studio apartment in London. We would like to make special mention of the young man ( I suspect he was from a Nordic county) who worked evenings during the week. He could not have been more responsive or helpful.

  • Stayed: December 2012, travelled on business
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1  Thank MitchellKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Bhimji, General Manager at Simply Rooms & Suites, responded to this reviewResponded 7 January 2013

Dear Guest,

Thank you for taking the time to post your review about your experience at Simply rooms and suites.

I am happy to note that you had a pleasant stay with us and have left with a positive impression of the hotel and its services.Apologies for the inconvenience caused due to heating and that it wasn't followed by us, we request you to give us another opportunity to welcome you back and I will personally make sure you enjoy a comfortable stay at our hotel. Thank you for your kind words towards our staff and services it is indeed a great motivation for them.

We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2012

We stayed here for 4 days in October. Great location conveniently located near tube. Tube is about a 5 minute walk. Quiet location. Since it's a small hotel, it's located amongst flats in a residential neighborhood. It was really great to be actually staying amongst Londoners who were just going about their daily lives! Rooms are small, but we expected that in a London location. Very clean. It's the staff that truly make this a memorable place to stay. Ms. Patel is amazingly nice and helpful. She was always willing to help us figure out how to get to different locations and helpe us book a day trip to Windsor Castle, Stonehenge, and Bath, which I highly recommend. The other 2 young men who work there are also very nice and helpful. I have recommended this place to friends and business acquaintances and I would definitely stay here again.

  • Stayed: October 2012, travelled with friends
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Thank kaydee427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Bhimji, General Manager at Simply Rooms & Suites, responded to this reviewResponded 11 December 2012

Dear Guest,

Thank you for posting you feedback on Trip Advisor.
I am pleased to note that you had a memorable stay at Simply rooms and suites.Thank you for your kind words of appreciation.It is feedback from esteemed guest like you,which motivates he entire team to strive towards excellence.
My team and I look forward to welcoming you back to London on your next visit assuring you of our best services at all times.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2012

First impressions outside were not particularly auspicious which was a shame as the interior was well decorated and absolutely spotless. Rooms a little cramped but the beds were so comfortable. Everything one could need was provided in the room. Staff were very helpful and courteous . Very good value for money for a London stay.

  • Stayed: October 2012
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Thank caproco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Bhimji, General Manager at Simply Rooms & Suites, responded to this reviewResponded 11 December 2012

Dear Guest,

Thank you for taking the time to post your review about your experience at Simply rooms and suites.

I am happy to note that you had a pleasant stay with us and have left with a positive impression of the hotel and its services.

We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2012

My wife and I recently stayed at this hotel for 4 nights in October.
We checked out and was on our way to Cheltenham to visit a friend.
When we left Cheltenham and on our way to Heathrow, my wife realised that she did not have her wallet with her; there was quite a lot of cash, credit cards, and debit cards in the wallet.
We checked our luggage thoroughly and thought the wallet might have dropped onto the floor of Simply Rooms and Suites when we were packing.
We called the hotel and the front desk reception was very very helpful. She promised to checked the room after the guests leave the room, and called us back several times, the calls were international.
After some searching, they found the wallet which has fallen off the bed while we were packing (as we suspected). She got the hotel car to send the wallet to Heathrow to us (we were on our way to Rome that day).
We were very touched and impressed by the service standard of this hotel, and especially that lady at the front desk that day. Many thanks,

Corinne and Mark
Singapore

Room Tip: Hotel is situated in West Kensington, a nice neighbourhood in London. Although a tad small, it was comfortable and service was good.
  • Stayed: October 2012, travelled as a couple
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Thank Marktc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Bhimji, General Manager at Simply Rooms & Suites, responded to this reviewResponded 11 December 2012

Dear Guest,

Thank you for your time to review us on Trip Advisor and for posting your generous feedback.
We are delighted to note that you had a memorable stay at Simply rooms and suites.Our team is our strength, and your review is truly very motivating for them.

We look forward welcome you back at Simply Rooms and Suites, to your next visit to London.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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