We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Personal Oasis”
Review of 9 Hertford Street

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
9 Hertford Street
Ranked #38 of 923 Speciality Lodging in London
Certificate of Excellence
Reviewed 11 August 2014 via mobile

My family and I spent 10 days in London recently and stayed at 9 Hertford Street. The flat was simply outstanding in the Accomodations it offered and the staff went out of their way to make us feel comfortable. The manager Aude is a true professional par excellence. The location is extraordinary to visit all of the main parts of Central London. We will definitely return and recommend to our friends and family.

Stayed: August 2014
1  Thank Saif I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (129)
Traveller rating
Traveller type
Time of year
Language

63 - 69 of 129 reviews

Reviewed 19 July 2014

We loved staying here. The apartments are clean and well appointed and you can't beat the location. The staff were friendly and attentive without being intrusive. We travelled with our 7 year old and having a park nearby was an added bonus.
We will definitely be back.

Room Tip: Back facing rooms have balconies.
See more room tips
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Luce120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

We spent 6 nights in a one bedroom apartment at 9 Hartford street in April and were pleasantly surprised by the size and high standard of accommodation. The apartment was beautifully furnished and provided everything we could wish for ( the basket in the kitchen with basic supplies eg tea,coffee,sugar,milk, biscuits, detergent and washing powder was fantastic) just enough to get you started and to even supply shampoo, conditioner and soap in the bathroom was an unexpected bonus. Having a washing machine meant we could do our laundry at a time that was convenient to us and without the added expense of paying a premium to have it done for us. We paid extra for a fold up bed (put up in the lounge room) for our adult daughter who stayed with us for a few days and still had plenty of room. The bed in the main bedroom was one of the most comfortable I have ever slept in away from home. The location is great very close to restaurants and bars, a supermarket. A 2 minute walk to catch a bus or 5 minutes to the local tube station, about a 15-20 walk to Oxford street. The staff are wonderful and ready to assist in any way you need directions, suggestions on shops,shows, sights, tours, they were polite and friendly without being pushy or intrusive. If we're back in London we would definitely stay there again. Highly recommend it for couples, families or a group of girlfriends, we always felt safe and secure in our surrounding.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank diron5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

We were absolutely delighted with our experience at 9 Hertford Street and were sorry to leave, although we know we will be back at the earliest opportunity. The apartment was spacious, elegant and restful with an amazing lack of noise considering the very central location in an extremely busy city. We had our German Shepherd with us and he was treated, by the staff, as 'part of the family'. This gave us peace of mind when we left him in the apartment to go to a show or restaurant. The staff were simply lovely and nothing was too much trouble - warm and efficient but unobtrusive. The ambience of the reception area is warm and welcoming and the area is discrete but central. This place is a real treasure and we look forward to our next stay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Annshe59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

My third stay at this lovely hotel and I brought my two children this time. As ever staff were very helpful and everyone really enjoyed their stay. I wish I had brought my family on my previous visits. The location of the hotel near the huge parks of central London coupled with the very accommodating staff mean it really is a winner for families. The rooms are big and very well furnished. The kids also loved the comfortable and friendly lobby complete with very indulgent staff who made our stay special with great recommendations and smiles 24/7. A lovely and restful time.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

We recently relocated to London and stayed at 9 Hertford Street (with our 9 year old daughter and good-sized dog) while searching for permanent housing. And despite all of us being in a one-bedroom unit for 6 weeks, it was actually hard to leave. This place is really quite special. The rooms are very large, very comfortable, and (for London) a great deal. (Having a kitchen and washer is hugely helpful). The location is truly outstanding, in the heart of the charming and safe neighborhood of Mayfair, with parks, great restaurants, public transportation, etc. right outside the door. But the staff at 9 Hertford Street is what puts this place over the top. Everyone I dealt with here (Aude, Izzy, Lourdes, Vladimir, Suzanah, Marco) went above and beyond to make our stay better. You get a real sense that this is like a family, and they treat their customers as personal guests, not as profit centers. I'm definitely not the kind of guy who goes to B&Bs and makes friends with the hosts -- give me a nice impersonal luxury hotel experience anytime -- but at 9 Hertford, they've struck the ideal balance of being incredibly helpful and friendly, while totally respecting your privacy. From offering to walk our dog, babysit, print documents or provide great restaurant recommendations, they were always there when you needed them -- and never there when you didn't. And walking into that warm and cozy lobby at the end of the day really was like coming home. I can't recommend this place highly enough.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ken E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

Stayed with our 2 boys, room was big and spacious and plenty of room for the children to have their own space! Close to the main shopping area in London, Oxford Street, Regent Street, Picadilly Circus, Fortnum and Masons, Liberty, Bond Street and the list goes on.
Plenty of food choices around the area too, which is handy for foody like ourselves.
If you like the old and new mix in the interior then this is the place for you. A must try!

Room Tip: Room on the top floors are amazing! Very Spacious.
See more room tips
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Belgravia
Cheval Phoenix House
Cheval Phoenix House
#26 of 923 in London
207 reviews
South Kensington
Cheval Harrington Court
Cheval Harrington Court
#5 of 923 in London
308 reviews
St. James's
Arlington House
Arlington House
#41 of 923 in London
170 reviews
Show Prices
Show Prices
Show Prices
City of London
Cheval Three Quays
Cheval Three Quays
#1 of 923 in London
2,256 reviews
Mayfair
Grand Residences by Marriott - Mayfair-London
South Kensington
Manson Place
Manson Place
#60 of 923 in London
115 reviews
Show Prices
Show Prices
Show Prices

Been to 9 Hertford Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 9 Hertford Street

Address: 9 Hertford Street | Mayfair, London W1J 7RJ, England
Region: United Kingdom > England > London > Mayfair
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 923 Speciality Lodging in London
Price Range: £244 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9 Hertford Street 4*
Number of rooms: 14
Official Description (provided by the hotel):
When you travel regularly, the comforts of home seem far away. In London, 9 Hertford Street can be your home. Our serviced apartments, in the very heart of Mayfair, offer the convenience of a luxury hotel with greater privacy and less formality. Whether you stay one night or several weeks, on business or vacation, 9 Hertford Street can be your home away from home in London. Our apartments are situated in historic Shepherd Market, one of London's most prestigious areas, and are just a short walk from Buckingham Palace, Piccadilly, West End theatres, galleries and shops, the finest restaurants and stunning Royal parks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LateRooms, Booking.com and Odigeo so you can book your 9 Hertford Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing