Myself and two friends had booked in for a stay after doing the London Moonwalk through the night. I had requested an early check in and also that the beds were all proper singles with no sofa bed. I knew after doing a 26 mile walk we needed comfy beds.
On arrival at 12.30 we were treated by a very un friendly gentleman on reception. He told us we couldn't have our early check in and to come back at 2pm when the room would be ready. I checked that the room would have the beds I had requested and he said yes.We returned just before 2 and sat in reception. We then heard him request a room to be cleaned. I asked how much longer for us to get into our room and was told 2.30.I asked if the room he had just asked to be cleaned was ours and he said yes.So it turned out that when we were sent away at 12.30 the room wasn't even on the list to be cleaned. When we challenged him about this he said talk to booking .com has that's who we made the booking with.The fact we didn't book direct should not of made a difference as it's the hotels responsibility,but I knew that if we made any more fuss he would of told us there was no room and to go elsewhere. We finally got into our room at 2.45pm. And what a surprise 2 beds and a bed settee. At this point we had had no sleep in over 24hrs so we climb into bed. This would of been a nice place if for the very rude and aggressive reception we recieved. If I had been my normal energy fuel self I would of told him to stick his room.
The breakfast was basic cereal and fry up and the cleaners need to raise their dusters above eye level
Good points are the other staff were friendly and gave us another cup for our room. Good location
Bad points are definatly the receptionist who was on duty at 12.30pm Sunday 11th May and really let the place down.If you don't like your job don't do it!!!!!
- Official Description (provided by the hotel):
- Located just minutes from King's Cross, St Pancras and Euston Rail and Underground Stations, the Judd Hotel is the ideal Bloomsbury Hotel. Opened in May 2010, it offers modern, comfortable and stylish rooms at very keen prices.The hotel occupies two classic London townhouses on Cartwright Gardens, an elegant Georgian crescent overlooking gated gardens and tennis courts. The gardens and courts are available for use by guests - an oasis of tranquillity in the heart of London.The Judd Hotel offers 38 rooms, all with en-suite bathroom, air conditioning, satellite television, and complimentary Wi-Fi. Our rooms can accommodate a single person from 57GBP per night and up to four people from 127GBP per night, inclusive of a generous cooked buffet breakfast and all taxes.Situated in the heart of London, with excellent transport links, the Judd Hotel provides the ideal location from which to explore London's historic sights, museums, theatres, restaurants and shops. Direct services from King's Cross St Pancras can transport you to Heathrow, Gatwick and Luton airports in under an hour or to Paris and Brussels in around two hours! ... more less
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