Here is a list of reasons why…..
We booked a room for 2 adults and 1 child. We got a very small cramped dingy and dirty room with 3 single beds. No floor space available to walk around. No space for suitcases. We stored them under our beds!! Also the safe in the room did not work.
No mattress protector on beds.
Bathroom door did not close.
Bathroom ceiling and walls covered in mould.
Phone in bedroom but there for decoration only – as it was not wired up!!
Wall lights with 2 bulbs in each, but only 1 bulb worked in each wall light.
I had an accident whereby I bumped into a glass that was sitting close to the door and it fell off the shelf and smashed into a million pieces. I contacted the reception to inform them and was given a hoover and a bag!! Was offered no help or assistance in bringing the hoover to our room, which was up one flight of stairs. The banister on wall heading to our room was slack and ready to fall off the wall!
The nearest fire exit from our room was blocked by mattresses, bed frames and towels!!!
Breakfast was in a small room in the basement which consisted of tea/coffee/juice, toast, cheese and eggs. The girls in the breakfast room did not even welcome you with a ‘good morning’!!!
Walls and floors are paper thin, you can hear people talking and walking in rooms above and next door. The floors are very creaky in the rooms above.
When we checked out the man in reception took our key and said bye – did not ask if we enjoyed our stay.
This hotel should be closed down and all these issues should be resolved before they accept any more guests!
The St Josephs Hotel official website states "The St Joseph Hotel (previously known as the St George Hotel Earls Court) is newly refurbished hotel situated in the heart of London's Earls Court in the Royal Borough of Kensington & Chelsea" - this hotel has certainly not been refurbished recently!!!
"Featuring stylish guest rooms comprising of Single Rooms, Double Rooms, Twin Rooms and Triple/Family Rooms, all of which have private en-suite facilities. WiFi high speed Internet access is available throughout the hotel at a small chargeable fee" - Stylish rooms....i dont think so...
Worst hotel i have stayed in.....ever.
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