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“Beautiful hotel ”

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Hotel Indigo London Tower Hill
Ranked #77 of 1,089 Hotels in London
Certificate of Excellence
Colchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful hotel ”
4 of 5 bubbles Reviewed 12 February 2014 via mobile

Visited here last weekend, room was gorgeous and was glad to find an iPhone speaker dock and complementary minibar as well as a very comfy bed. The room was fantastic but location wasn't so great- the tube was only a five minute walk away but a lot of the shops and restaurants surrounding were closed on weekends including chains like Nandos, which was a big surprise. Would have liked a darker room at night too, bed was facing the door so could see the hotel landing light all night. Otherwise had a great stay with friendly service from all staff

Stayed February 2014, travelled as a couple
Helpful?
Thank jennie_rose91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 24 February 2014
Dear Guest,

Thanks for your observations. Please let us know your preferences when you return for another stay at Indigo so that we can serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,264 reviews from our community

Traveller rating
    870
    331
    47
    12
    4
See reviews for
95
673
74
253
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

Made this a perfect stay in a very wet London just before xmas. The room was huge, with one of the comfiest hotel beds Ive ever stayed in (which is why I always try to stay at an Indigo). Also I have to say that I have never seen more friendly and helpful hotel staff. The bar and restaurant we didnt try, but it is behind a glass window so doesnt seem particularly inviting and maybe that is why we didnt see anybody in it the whole 3 days! Its a 5 min walk to Tower Bridge and the tube station so very hand location too. Couple of downsides and the first is quite a frustrating one. Only a small downside is there is nothing really around but again if you walk 10 or 15 mins there is a great selection of restaurants and bars surrounding a small quay with boats in! Highly recommend and does the job for a London visit !

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harpey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 24 February 2014
Dear Guest,

Our staff will be more than grateful when they hear your comments. Our location may not be as convenient as you might expect but we do make up for it by making sure you’re comfortable inside Indigo thus the “Comfiest hotel beds!”.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

We stayed here for a weekend and were absolutely delighted by the staff -- they were so friendly and helpful. We felt so welcomed! The room was great as well. The only downside was that it was very noisy at night (from people shouting on the streets and from music pumping somewhere nearby), so a bit more sound-proofing would have been welcome. We'd definitely return!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank veggiedyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 24 February 2014
Dear Guest,

The combination of comfortable rooms and friendly staff is part of Indigo’s brand. We’re glad you enjoyed your stay to want to return
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 February 2014

Stayed in a few hotels in london before but this was by far the best one. Upon arrival at the hotel the staff were really polite and kind enough to store our bags for us until we could check in. Once we did we were upgraded to executive which was a lovely suprise! The room was spacious, great decor, clean and i loved the bathroom and complimentary drinks and snacks in the fridge. Also had some nice aveda products on the bathroom. Will definitely be staying here again, it made our weekend!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabsy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 24 February 2014
Dear Guest,

Wow! Thanks for that commendation that Indigo by far is the best hotel you’ve stayed in while in London. And we’re glad you had a great weekend and that we were part of it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2014

Me and my girlfriend stayed here in January and I must say it did not disappoint. We checked in at 1 o clock and the room was already made for us. On the checkout the receptionists were full of smiles and very helpful. When entering the room we were impressed with the size and style of the room. The bathroom was very modern but did not have a bath. The TV had sky sports 1, 2 and 3 which is important to some people(including me). The mini bar is stocked with complimentary soft drinks and is refilled once emptied. The cleaners didn't knock on our door once and when returning to our room after a long day in London it was spotless. The breakfast was very nice too. Will be returning.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nathan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 24 February 2014
Dear Guest,

Thanks for the positive observations and remarks. We’ll make sure the staff gets to hear them. We’ll also make sure your next stay will be just as pleasant or even more pleasant.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
81 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

Slightly nondescript building - in fact I went past it once without realising. Inside however, typical Hotel Indigo interiors, with bright colours and imaginative use of furnishings. Immaculately maintained throughout, and room was large, bright and well-equipped. Friendly staff.
It felt a little out of the way, and on a Saturday night just before Christmas both the area and hotel were very quiet. However, several bus routes stop just outside and it's not far from the underground.
There was no bar menu available, so no sandwiches or lighter options on offer. In fact the bar staff went off duty at 22.00 - perhaps because there seemed to be few guests - but they did point out that I could have ordered another drink from reception.
Breakfast next morning was good quality, with hot items cooked to order.
I thought the rate I paid represented very good value for Central London, and I certainly aim to stay there again before too long.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMc23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 24 February 2014
Dear Guest,

Nice of you to note and to put into not so many words what Indigo really is. Not too striking from the outside but great within! And thank you too for observing that we have the alternatives for the little inconveniences that there might be and that’s why our clients return. We look forward to your return as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

Most Friendly welcome and staff, amazing rooms with unique designs and modern and clean.
Close to tower bridge and the beautiful views of the area. We were so impressed with the professional, but personal staff, as we arrived from the US after a 9 hr flight and met up with our daughter who lives in London and the hotel was so gracious to keep our bags until checkin.
We would definitely stay here again. Highly recommend.

Room Tip: couldn't delete pool/fitness...........but for an overnight or a few nights.......Great and Clea...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrevandJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review, 29 January 2014
Dear Guest,



We’re glad we made a good impression to make you want to stay with us again. Thank you for highly recommending Indigo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo London Tower Hill

Property: Hotel Indigo London Tower Hill
Address: 142 Minories, London EC3N 1LS, England
Phone Number:
Region: United Kingdom > England > London > City of London , East End / East London
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #77 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Indigo London Tower Hill 4*
Number of rooms: 46
Official Description (provided by the hotel):
Ideally located near Tower Bridge and the Tower of London, Hotel Indigo London Tower Hill is just a stone's throw away from all of London's transportation links and so eminently suitable to both leisure visitors and business travellers alike. ... more   less 
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