This was a fairly easy hotel to get to just across & up the street from Waterloo Train Station. The hotel it self was clean and very quite but Very warm and stuffy in the corridor's. There was a fan in each room though. I have to say the bed was very comfy, I had a very good nights sleep. Also you only get 1 towel and 1 floor mat. Maybe a hand towel & face washer could be added.
I did have to wait in line for about 15mins at check in and I was the one having to ask the questions for directions in the hotel, what floor was the room on where was the dinning room, lift's ETC.
The room it's self was clean and tidy but it did need a extra chair and more wardrobe space maybe a mini fridge. There was this big empty space with nothing there.
There was a restaurant on sight but no room service. which I thought they could make money from. I didn't want to have to go to the restaurant to eat after a long day sightseeing.
Also you had to walk through the Bar to the lifts. I did think that breakfast could be included in the room prices though.
On check out the guy working the desk was very helpful and pleasant, He was happy to help and even called a taxi for us. I can't remember his name.
We had a nice and relaxing stay and I would recommend it.
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