me and a friend stayed at this hotel, on arrival we were greeted by a not so welcoming male!! we asked could we possibly leave our cases as we could not check in till 3 oclock, he had just agreed to let another couple leave their bags, his response was ''well i'll have to wont I, seems I've let them'' in such a manor, I have never experience such a welcome in any hotel i have ever stayed at. When we returned the staff member was a young woman who was polite and gave us our room cards, we got out the lift on the 3rd floor and the heat was awful, the room was clean but we had one towel between us this is utterly disgusting when paying £140 + for this hotel, later that evening we went to the bar no one was working so i went around to reception to ask what time the bar shut!! when i got to reception no one was on there either but there was a woman sitting in the back office when i asked her about the bar, her response in an angry manor was ''its 24hrs.. ill be over in a minute!!'' she spoke to me like i was causing her an inconvenience as she was playing on her phone, checking out was pretty awful too, would not recommend this hotel I would rather pay a bit extra for a pleasant hotel
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