First impressions on arrival at the hotel was excellent, all of the staff were extremely polite and very helpful and this continued throughout the duration of our stay over the New Year celebrations.
The hotel itself is very impressive, the decoration and refurbishment has been done to an extremely high standard with all requirements for the duration of your stay being catered for.
We had a problem with the television in our room as it wasn't working, an engineer was sent up immediately and as the problem could not be resolved we were offered a replacement room and a free upgrade for the inconvenience caused.
On New Year's eve we dined in the Northall Restaurant and my husband and I were the only two people dining in the whole restaurant which was a treat. The food was excellent and the service could not be faulted.
On our second evening we decided to order a meal via room service and were told it would take no more than 25 minutes, time elapsed and our meal arrived somewhat later than originally advised as there had been a mix up with the rooms. This meal was provided complimentary with sincere apologies for the delay.
The whole experience was definitely 5* and we both had a wonderful time as the location was perfectly situated for the New Year's Eve celebrations at the London Eye.
We would recommend this hotel and are looking forward to planning a return trip soon.
- Official Description (provided by the hotel):
- 294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more less
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