This hotel would be one of the very best hotels we have stayed in. I could happily have stayed a week or more! The rooms were very well appointed and fabulous bathroom. The room was also large by London standards. The turndown service was also great with robes and slippers laid out and chocolates on the pillow. Service was good, we had a small problem with our room not being available when we arrived but the hotel dealt with this by offering us a complimentary dinner at Massimo. The spa was also well worth a visit. The location could not have been better, walking distance from Buckingham Palace and Trafalgar Square. Overall, I felt very pampered staying at this hotel which is as it should be at a 5 star and expensive hotel. I would definitely stay here again.
- Free Wifi