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“Flawless and fabulous”

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Corinthia Hotel London
Ranked #16 of 1,069 Hotels in London
Certificate of Excellence
Elgin, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Flawless and fabulous”
Reviewed 16 April 2013

Myself and my partner stayed at the Corinthia over Xmas to celebrate his retirement from the military. From the moment we arrived, we were highly impressed by the impeccable service, attention to detail, and fabulous surroundings that truely wowed us. We were fortunate to stay in an executive king room, which was absolutely stunning, and complete with a plentiful supply of Espa products!

The spa is absolutely amazing, and definitely worth spending time luxuriating in!.

The service in the restaurant and bars was also top notch, with little touches like the barman making recomendations for drinks based on our previous evenings consumption!

The location was also perfect, for sightseeing, and shopping.

On Xmas eve night we both got a little Harrods sequined stocking filled with goodies, which was so delightful!

Our trip was to mark a special occasion, at a special time of year, and we could not have stayed anywhere more perfect. Thank you to the manager and staff for making our stay extra-special.
We have been lucky enough to stay in many luxury hotels, and we both agree the Corinthia is the absolute best, and cannot wait to return soon.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NixTNT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 19 April 2013
Thank you for your very kind review of your stay at Corinthia Hotel London over the Christmas period, it certainly sounds like you had a very special time with us, and were able to enjoy many of the excellent facilities and extras the hotel has to offer as standard. We are always most pleased to read compliments about the standard of service each and every one of our guests receive, we pride ourselves on our Craftsmanship of Care policy and all of the team enjoy going the extra mile and exceeding our guest’s expectations. ESPA Life at Corinthia is an exceptional spa based over four floors of marble luxury offering a state-of-the-art gym, seventeen treatment rooms with highly trained therapists, and a Thermal Floor with swimming and vitality pool, amphitheatre sauna and steam room; an ideal escape for a relaxing indulgent day. The turndown team delight surprising our guests with those unique touches they leave every evening, whilst the bar tenders are superb at remembering our client’s preferences and always seem to get the recommendations just right. We very much look forward to welcoming you once again, let’s hope you have another special occasion coming up soon.

Kind Regards, Matthew Dixon, General Manager
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Zürich
Level 5 Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 16 April 2013

This is possibly the best hotel I have ever stayed in anywhere...(bar the Conrad in the Maldives but that is a different story). The location is fantastic, literally a 2 minute (if that!) walk south from Trafalgar Square, on Northumberland Avenue. The hotel is absolutely beautiful, its renovations was done in such a way that no detail was overlooked, from the little tables outside each room to place your newspaper or room service trays on, to the towel heating rack and the separate shower cubicle for additional privacy, to the fantastic spa facilities.

Interior:
The hotel is luxuriously decorated with fushia and pale pink orchids placed everywhere in glass bowls. The can deposits you directly in front of the door where the doormen rush out (even in the pouring rain, with an umbrella for you) to help you up the steps, your luggage, into the warmth interior of its beautiful lobby. The lights were cast in a warm glow (given the fact we came late at night, in the rain.....) and we were directed immediately to the front desk by a lovely Japanese lady.
Check in was efficient and we got an upgrade of our room to the Deluxe/Executive.

The lady took us up to our room and explained the amenities and also the WIFI access point, at which point the concierge had taken our luggage up and kindly deposited it onto the luggage racks and wardrobe.

Room:
Our room had a walk in, separate section for a wardrobe! The lights came on automatically when you walked in.
The bathroom was double sink, with a bathtub and a TV on one end and the heated towel rack on the other. I just want to point out that most 5* high end hotels we've been to has not so nice towels. Big, but not the fluffy, luxurious towels you read about. This place DOES have the big, fluffy, soft towels that just makes you want to sink into them after your wash; same with the bathrobes.
The toilet is in a separate compartment inside the bathroom, as is the shower. The shower has the rain shower and the proper one which you can take out of its bracket. The water pressure in this hotel is just amazing! And not just for London standards, but also for Swiss standards too - it was SO powerful.

The whole room has a selection of lighting, from normal ON, to mood lighting, which sets the place in a softer, warmer glow to the bed panels on each side of the bed which controls the lights. Very well thought out with these lighting panels.
There was also a panel which catered to all the plugs in the world, a separate USB port above it and its own TV, telephony and all these other weirdly lettered portals - everything is so well thought out and modernised in the room; they even provided an array of different sized boxes for your accessories, scattered tastefully about the room to look like decorations.

The showering/wash amenities in the room is from its ESPA spa productions and they smelt heavenly and lathered up in huge amounts on the skin, upon contact with water.

The breakfast buffet was sumptuously delicious, with a wide selection of hot and cold foods. The lady who sat us each morning was a haughty B* who gave the air that you were nothing more than a piece of dirt on her shoe - to pretty much everyone who came in.
The rest fo the waiting staff was attentative, helpful and really efficient.
We took the afternoon tea at the lobby and it was beautiful. They have this great big round table of mirrors which reflected the glass domed ceiling above, housing the most beautiful contemporary chandelier. Large vases of orchids were placed on the table and hte champagne bucket and sweets table was placed against the wall. Little round tables and leather clubs chairs were arranged in sets of two around this large centre piece, whilst more seating arrangements were organised about the rounded lobby lounge.
The tea was simply delicious and our waitress took the time explaining each plate of delicacies and even offered if we wanted more scones/sandwiches. I had the Laurent-Perrier Rosé afternoon tea which was incredibly expensive, at £58 a head you can find much cheaper elsewhere in London which would also get you a glass of bubbly.
However, under such wonderful setting, soft music in the background and that wonderful noise of tinkling delicate china, how can one resist?

Spa:
Is this the most perfect spa ever?! You ride the elevator to the M(ezzanine) floor where you are welcomed by the friendliest staff, in the most beautiful spa lobby all done up in cream mother of pearl and shimmering soft lights. You are taken down to stairs to the nail salon & treatment rooms on one floor, the female spa changing areas on another floor - where the corridors winds somewhat confusingly around so the whole structure looks like a curving, shimering beautiful creature.
The mens spa changing areas and gym are one floor further down and is in the appropriate black. The lowest floor is where the swimming pool, steam room, sauna and thermal pools are. Everything is in black stone here, floors and walls, with trails of white/gold veins shot through the stone. small, white light is placed at varying locations and some glass structured wall is placed by the thermal pool, so with the shimmering water reflections, the whole area has an almost mystical quality about it. You pass the lobby of this area (a resting place of sort with water, magazines and leather couches along the wall) underneath an alien sort of lamp with soft veins hanging low down, each with a tiny tiny globe of light - and into a small area where 3 heated (yes HEATED!) marble bed chairs are placed - perfect for those with back/aching joints.
The thermal pool is just beyond where you have several options of jet massages, a steel pole bed on one side and waterfall massage function in another corner, amongst more.

The swimming pool, like the thermal pool, is steel, for hygenic purposes, and lights inside the pool reflects up onto the ceiling like stars on a clear, night sky. Sofas are also lined up by the pool and it was so relaxing to sit there after the steam and the thermal pool followed by a dip in the swimming pool, and to read or do nothing.
The steam room is incredibly hot! Almost too hot to stay there for long......
The sauna was was glass encased box in front of the thermal pool and it was all lovely wood inside. The nicest, cleanest sauna ever!

The hotel is very expensive but everything is so well thought out, extremely high quality and you can absolutely expect the best for your money!
We will absolutely return to this hotel once more!

Room Tip: We stayed in room 408 after the upgrade and it was so nice! The spa lift was round the corner from u...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank imajesas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 25 April 2013
Thank you so much for taking the time to post your extensive and detailed review of your stay at Corinthia Hotel London. We are really pleased that you have noticed and highlighted the attention to detail throughout the hotel, the beautiful public areas and the larger than average bedrooms with ensuite marble bathrooms, with all the extras that come as standard. It sounds like you had a wonderful stay and were able to enjoy many of the excellent facilities the hotel has to offer, including our destination Laurent-Perrier Rose Champagne Afternoon Tea and to relax in our next generation ESPA Life spa with four floors of stunning marble luxury and amenities including the Ampitheatre sauna and Cleopatra heated beds. We very much look forward to welcoming you on your next visit, when you could enjoy our international restaurants or while away an evening with live music and a cocktail in Bassoon bar.

Kind Regards, Matthew Dixon, General Manager.
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Palm Springs, California
Level 6 Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 April 2013

Interior Design - A Perfect 10!
Service - A Perfect 10!
Rooms/Suites (I've had both) - Perfect 10s!
Restaurants - Perfect 10s!
Staff - A Perfect 10!
Location (although subjective, I love the location) - A Perfect 10!

You cannot lose here. It is as close to "perfect" as I have seen.

I now have to visit the brands other properties to compare them all.... I love this place.

Congrats Corinthia Hotel London!

Room Tip: I love the Trafalger Suite. It has a powder room off the entry which is great when people come to yo...
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RussFilice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 19 April 2013
Thank you for your scoring us a perfect 10 following your stay at Corinthia Hotel London! The hotel was designed by GA Designs who have cleverly incorporated the best of the original grandeur of the building with meticulous attention to detail and the very latest modern technology, combined with our Craftsmanship of Care customer service training and policy, we have what we think is the perfect hotel. We cannot wait to welcome you once again, when next time we can exceed your expectations once again, only this time we’ll be aiming for 11.

Kind Regards, Matthew Dixon, General Manager
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Level 4 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 April 2013

There's actually nothing that can be criticised here. The location between Embankment and Trafalgar square is superb, the staff are friendly and helpful, public areas luxurious and the room was extremely well-equipped, comfortable and spacious- the TV above the bath is a nice touch. Free Wi-Fi is available throughout the hotel. The 24 hour period available between check-in and check-out is probably unique in London, and is much appreciated.

The spa is large and luxurious, with state-of-the-art facilities (and it was pretty quiet on a Monday morning.) There are also two brilliant and quite different restaurants on-site, Northall (British) and Massimo (Italian,with great seafood.) The lobby lounge is very pleasant for tea or coffee, and you can order their delicious Damian Allsopp chocolate selection to go nicely with a cappucino.

Room Tip: Rooms facing the street on floors 4 and above typically have nicer views than those facing inwards o...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arjun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 19 April 2013
Thank you very much for your glowing review of your stay at Corinthia Hotel London. The hotel is indeed ideally located for both the business and leisure traveller, a stone’s throw away from many of London’s iconic sights, including Trafalgar Square, Big Ben, The Houses of Parliament, and Westminster Abbey, within a mile radius of over thirty West End theatres and opera houses, adjacent to the transport hub of Charing Cross rail and Embankment tube stations and just across the road from the river cruises to the City of London and Greenwich. The unique pre-bookable flexible check-in/check-out policy has proved very popular with all of our guests, and we have recently upgraded to 1GB broadband, the fastest broadband speed of London hotels, complimentary throughout the hotel, a great plus for both leisure and business travellers. All of our bedrooms are larger than the average for central London hotels, and come beautifully appointed with both modern and luxurious detail, including marble under-floor heated bedrooms complete with separate rain showers and built in LCD-TV. We are really pleased you had the opportunity to enjoy both of our international restaurants, The Northall with its elegant high ceilings serving the best of British seasonal fare, and the impressive Massimo Restaurant & Oyster Bar serving modern Italian cuisine, as well as our beautiful Lobby Lounge, which is fast becoming the destination for Afternoon Tea. We very much look forward to welcoming you once again when we may have the opportunity to exceed your expectations once again.

Kind Regards, Matthew Dixon, General Manager.
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San Diego, California
Level 6 Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 April 2013

Lovely hotel perfectly located and within walking distance of excellent landmarks and city walks, gardens,bridges,train stations and the underground. Contemporary with elegant luxurious touches...perfect weather with sporadic rain showers lovely afternoon sunshine and sporadic rain showers..
The showers here are brilliantly designed and the guest services par excellent! The mattress and pillows leave you totally refreshed and invigorated after a long day touring the city. Room service was wonderful.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwilelei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 16 April 2013
Thank you for your kind review of your stay at Corinthia Hotel London. The hotel is ideally situated for both the leisure and business traveller, within walking distance of many of London’s iconic sights, including Trafalgar Square, Big Ben, The Houses of Parliament, Westminster Abbey, The Southbank arts complex and a number of royal parks; there are over thirty West End theatres and opera houses within a one mile radius; adjacent to the transport hub of Charing Cross rail and Embankment tube stations with immediate access to river boat cruises to the City of London and Greenwich. All of our rooms come with many elegant touches as standard, huge marble under-floor heated bathrooms with separate rain showers, ESPA toiletries, turndown treats, goosedown feather duvets and pillowcases, and the fluffiest of dressing gowns and slippers. We have a specially created in-room dining menu, which combines the best of both from our two international restaurants as well as other options too. We look forward to welcoming you once again when this time you could have the opportunity to enjoy our excellent ESPA Life at Corinthia spa facilities, or indulge yourself with our destination Afternoon Tea.

Kind Regards, Matthew Dixon, General Manager.
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Zagreb, Croatia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 April 2013

Corinthia might as well be one of the best hotels I stayed in. Everything about it is superb. Location is hard to beat; it's the perfect starting point to wherever you want to go. And the hotel is just so beautiful, you can tell that every single detail was thought through and that a lot of money has been invested in it. Which doesn't always mean that it will turn out right, but in this case it did
Last, but not least, as it's proven that hotels are much more about the service than the infrastructure, I have to say that the staff is impeccable. Discreet, and yet fully at disposal. And with a smile too!
As Corinthia is a bit on the expensive side, I believe that it will be reassuring if I say that every penny is well worth it!

Room Tip: Higher floors will give you beautiful view in addition.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nel25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 16 April 2013
Thank you so much for posting a glowing review of your stay with us at Corinthia Hotel London, we really appreciate your compliments and feedback. The location is indeed ideal, perfect for the leisure or business traveller, with a central transport hub of Charing Cross rail and Embankment tube stations adjacent to the hotel, many of London’s iconic sights within walking distance, such as Trafalgar Square, Big Ben, The Houses of Parliament and Westminster Abbey, as well as over thirty West End theatres and opera houses within a mile radius. The attention to detail paid by the designers of the hotel is second to none, my particular favourite is the lift doors, which are moulded from twelve different metal alloys imprinted with leaves collected from the adjacent parks. We are most pleased to hear comments about our excellent customer service, the whole team at Corinthia is really proud to always go the extra mile and exceed our guest’s expectations, and we pride ourselves on our Cratfsmanship of Care ethos. We very much look forward to welcoming you back soon, when we may have the opportunity of delighting you once more.

Kind Regards, Matthew Dixon, General Manager.
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Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 April 2013 via mobile

It is hard to fault this hotel. I rarely stay in a top category hotel and was ready to find it luxurious but bland. In fact, this hotel not only offers excellent facilities but has a strong sense of character. Staff are outstandingly good: warm, attentive, helpful. Room, food and drink are all excellent. Loved watching TV in the bath. Central location could not be better. Great experience.

Stayed April 2013
Helpful?
2 Thank Romanesquetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 12 April 2013
Thank you for taking the time to post an excellent review of your stay at Corinthia Hotel London. You have précised all the best that the hotel has to offer, a central location adjacent to tourist attractions, West End theatres and a transport hub, a range of excellent facilities including a destination Bassoon bar, and two international restaurants, The Northall for seasonal British fare and Massimo Restaurant & Oyster Bar for a modern Italian menu, and the next generation ESPA Life spa. We are especially pleased that you have highlighted the outstandingly good personnel, who pride themselves on always going the extra mile to please all our guests. We look forward to welcoming you once again, when you may enjoy the stunning marble bathrooms with separate rain shower and baths with built in LCD-TV as standard.

Kind Regards, Matthew Dixon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Corinthia Hotel London

Property: Corinthia Hotel London
Address: Whitehall Place, London SW1A 2BD, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 1,069 Hotels in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Corinthia Hotel London 5*
Number of rooms: 294
Official Description (provided by the hotel):
294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more   less 
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