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“very lovely”

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Corinthia Hotel London
Ranked #15 of 1,068 Hotels in London
Certificate of Excellence
Stock, United Kingdom
Level 6 Contributor
317 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
“very lovely”
Reviewed 3 April 2014

I was lucky enough to be bought a gift certificate for a room and dinner at this prestigeous London hotel. Everything from the room to the food was excellent, but the only thing missing was "personality". This is a large hotel with fabulous staff, but there was nothing personal about the service when compared to hotels like Browns, the Goring or The Savoy. This is a very smart place to stay, but it has an international focus and I felt that there was nothing here to remind you that you were in a hotel in London. I have nothing to complain about, our room (a deluxe junior suite) was fabulous with a great bathroom, but for a personal touch I'd rather stay at one of the great London hotels...

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank quin-i-bog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 24 April 2014
Thank you for posting a review of your stay at Corinthia Hotel London. How lovely and lucky to be given a gift certificate to stay and dine in a five star central London hotel, and be upgraded to a junior suite. We are delighted you appreciated our beautifully appointed bedrooms and experienced the seasonally sourced fine food from our international restaurants. The Corinthia Hotel London is renowned for its exemplary customer service and going the extra mile to please every one of our guests. Indeed many of our guests are repeat clients because of this very warm welcome and personal service. The team at Corinthia London are very much looking forward to welcoming you as one of them on your return visit.

Kind Regards, Matthew Dixon, General Manager.
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Traveller tips help you choose the right room.   Room tips (456)
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English first
London, United Kingdom
1 review
Reviewed 2 April 2014

From the moment we arrived our stay was superb. Having been in contact with guest relations before hand, they made the stay so special. On arrival they met us and whisked us up to our upgraded room - a junior suite. The flowers and fresh fruit that had been arranged we're waiting in the room, beautifully displayed. Nothing was too much trouble, any requests were dealt with so swiftly as soon as you put down the phone they were at the door. The spa is truely amazing and a wonderful place to spend a few hours relaxing.
We had dinner as massimmo which was devine; I recommend the lobster linguine. At breakfast the next morning guest relations enquired as to how our stay went and offered to extended the room until the afternoon. Such a lovely touch. This hotel really does go the extra mile and nothing is too much trouble for their guests. I would recommend this hotel.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 179Emma196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 24 April 2014
Thank you for posting a charming review of your stay at Corinthia Hotel London, it certainly sounds like the Guest Relations team went the extra mile to exceed your expectations. It is always extra welcoming to be upgraded, and shown to a room with complimentary flowers and fruit. We are delighted you managed to experience many of our excellent facilities, especially the award-winning ESPA Life at Corinthia spa, with four floors of marble luxury to relax and rejuvenate during your stay. The Lobster Linguine in Massimo Restaurant & Oyster Bar is mouth-wateringly delicious, especially in the stunning setting of the David Collins designed room. We very much appreciate your kind recommendation, and the team at Corinthia London look forward to welcoming you on your next visit.

Kind Regards, Matthew Dixon, General Manager.
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UK
Level 4 Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 April 2014

Having stayed in a lot of hotels in London, this stands out as one of the best. The location is great. We were travelling as a family with young children and all of us were made to feel special. The kids were given their own toiletries and cuddly toy which made their evening! Lovely touches that made the whole experience extra special. The staff are all lovely and deserve extra credit for making our stay so memorable. The spa is fabulous and it is good to have certain hours that children can use the pool. I can't wait to return.

Room Tip: Family rooms are great if you have children.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peach040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 24 April 2014
Thank you for posting a review of your stay at Corinthia Hotel London. We always love welcoming families to the hotel, and offer a range of facilities to make their stay more comfortable, such as inter-connecting family rooms, welcome gifts for children, specially designed in-room amenities, and dedicated pool times. The location is also fabulous for a family stay, with many of London's must see sights on the doorstep, such as The London Eye, Aquarium, and Thames River Boat Cruises. We are always most appreciative of great feedback regarding the team, especially as they strive to go the extra mile to exceed every guest's expectations. We cannot wait to welcome you and your family as regular guests to Corinthia London on your next visit.

Kind Regards, Matthew Dixon, General Manager.
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Level 5 Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 April 2014 via mobile

The Hotel is good with good location, the bathroom was one if the best with its great bathtub and rain shower. The room had everything you would want with its coffee maker and complimentary water. Though the carpet was full of stains which I really did not like .

The Hotel facilities looked attractive and welcoming the reception staff specially Mr Josh were very attentive and kind though the gym was not great as it had few machines ( not to mention the many treadmills and bikes)

Walking to Charing Cross Station is less than 10 minutes.

Overall it was a good experience.

Stayed April 2014
Helpful?
Thank Aymek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 24 April 2014
Thank you for posting a review of your stay at Corinthia Hotel London. We agree with you, our huge underfloor heated marble bathrooms with separate rainshowers and bathtubs with built in LCD-TV are an absolute joy. All of our rooms come with a host of complimentary amenities, such as a Nespresso coffee machine, ESPA toiletries, fluffy dressing-gowns, the fastest 1Gb Wi-Fi connection, and turn-down treats. We are very pleased you experienced the ESPA Life at Corinthia award winning spa has a state of the art twenty four hour access gym with the Next Generation equipment. We look forward to offering you a warm welcome on your next visit to London.

Kind Regards, Matthew Dixon, General Manager.
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Grand Baie
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 March 2014 via mobile

I can honestly say that this is one of the best hotels in London and certainly one of the best I have ever had the privilege to visit. Every visit is a real treat. The staff are friendly, attentive and make every effort to go the extra mile. Their attention to detail in everything they do makes all the difference.

Stayed March 2014, travelled on business
Helpful?
Thank Shane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
204 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 29 March 2014 via mobile

Got a corporate rate here for a few days. I have to say this is a beautiful hotel, with gorgeous public rooms, a nice cocktail bar and two great and beautiful restaurants. The room and bathroom were excellent with TV above a giant bath and a walk in dressing room (had a fairly standard room). My one problem was that this hotel is geared to Americans. That means that you have to order your eggs in the morning American style - ie for an Englishman over easy and over medium just results in underdone or overdone eggs. Eggs should be cooked in a frying and and basted with the fat. This is London after all, not Manhattan. And even though the black pudding was excellent, serving 'middle' bacon (more like streaky) instead of back bacon and having pancakes and syrup.... disgraceful really as our breakfasts are the best in the world. At least they met the requests for lattes with a firm "no". We drink tea. This is England.

Still worth the full five stars though. Wonderful spa and fitness facilities too.

Stayed March 2014, travelled on business
Helpful?
2 Thank Domirwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
86 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 29 March 2014

We stayed here over a weekend and thoroughly enjoyed it. Very nice room (if lacking in closet space), fantastic location, great concierge service, a very sweet Dutch guest relations manager, nice restaurant and bar. All in all a great hotel, especially if you are looking for an Old-Worldy Grand' Hotel of Europe kind of experience.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dutchguy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Corinthia Hotel London

Property: Corinthia Hotel London
Address: Whitehall Place, London SW1A 2BD, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 1,068 Hotels in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Corinthia Hotel London 5*
Number of rooms: 294
Official Description (provided by the hotel):
294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more   less 
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