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“The Spa - a relaxing oasis in a busy city” 4 of 5 bubbles
Review of Corinthia Hotel London

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Corinthia Hotel London
Ranked #21 of 1,089 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“The Spa - a relaxing oasis in a busy city”
4 of 5 bubbles Reviewed 30 July 2014

I've been to the Spa twice now and it hasn't failed me yet! The treatments are professional and effective and topped off with an hour or so in the various pools, warm stone loungers and steam and dry saunas on the lower floor. The changing rooms are serene, the little cafe serves healthy food efficiently and the products smell nice.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AskCatlLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 1 August 2014
Thank you for posting a review of your experience in ESPA Life at Corinthia spa. We are delighted you are becoming a regular visitor and enjoy the expert treatments, and then relaxing on the Thermal Floor with the swimming and vitality pools, the amphitheatre sauna and steam room, and the heated Cleopatra beds. The changing rooms are equally pleasurable with their own saunas and steam rooms, and a host of amenities to make your visit more comfortable. The spa café serves lovely light healthy option foods and smoothies, and is a great venue to round off an unforgettable experience. We look forward to welcoming you for your third visit very soon.

Kind Regards, Matthew Dixon, General Manager.
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2,373 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
London, England, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

This hotel is pure class, The customer service was outstanding and the place was immaculate . We spent a whole afternoon in the spa which was a lovely relaxing experience . The hotel is a short walk to south bank which has stunning views and great restaurants. I would highly recommend this hotel when staying in London.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 30 July 2014
Thank you for posting a review of your stay at Corinthia Hotel London. We are always delighted to read excellent feedback regarding our customer service standards, especially as we pride ourselves on our Craftsmanship of Care. We are very pleased you experienced our award-winning ESPA Life at Corinthia spa, which really is something very special, with four floors of marble luxury housing a state of the art gym, seventeen beautifully-appointed therapy rooms, and London's most relaxing Thermal Floor. We very much appreciate your kind recommendation and look forward to welcoming you again very soon.

Kind Regards, Matthew Dixon, General Manager.
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Cheshire
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 bubbles Reviewed 27 July 2014 via mobile

This is a combined review for our stays in February & March .

In February we stayed with our two children, we enjoyed the visit so much that we cancelled our booking at The Berkley for the following month and booked here instead !

I love the location of this hotel and the appearance as you approach it , it's a beautiful building and once you enter the lobby you cannot fail to be impressed by the beautiful flowers and the stunning chandeliers .

The first time we stayed in standard rooms and they were gorgeous , they are probably some of the biggest hotel rooms in London , decorated beautifully with dark wood and touches of purple . The bathrooms are really big with TV's which made for two happy children at bath time !

There was a lovely welcome gift of cuddly toys , children's toiletries and robes waiting on their beds with an Xbox as well. Later on they were sent up cookies & milk which was a nice touch .

In March we stayed in the executive rooms and they were really spacious .

The food throughout was fantastic . Breakfast in the Northall is outstanding , lots of choice and beautifully presented . We also had dinner one night there and it was beautiful and a nice atmosphere .

We had dinner in Massimo, the food was gorgeous but there wasn't many people there and because it's such a huge room it did feel a bit empty .

The highlight of our trip was afternoon tea in the lobby , it was fantastic , leave about 2 hours for it , they keep coming back and checking if you would like more sandwiches or cakes , what we didn't eat they offered to box up for us to take away, it's one if not the best afternoon teas I ever had .

We had late drinks in Bassoon and I loved it in here, really dark with a great atmosphere, a perfect spot to finish off the night .

We also used their babysitting service and the lady was lovely , our children really liked her .

Rooms turned down every night with lavender bags left on the pillow.

All the staff were lovely , friendly and accommodating . I can't think of one bad thing to say about this place , if you want a five star experience in London then this is the place to go .

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank IrishKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 29 July 2014
Thank you for posting a superb review of your stay at Corinthia Hotel London, it certainly sounds like and your family had a very special time. We always enjoy welcoming families, and have introduced a number of amenities to make their stay more comfortable, from increasing the number of inter-connecting twin rooms, to welcome gifts, turndown treats, dedicated pool times in the spa, and children's menus in both of our restaurants, as well as the baby-sitting service for peace of mind. All of our rooms are larger than average for central London hotels, and come complete with huge marble bathrooms as standard, we are delighted your children were kept amused by the built-in TV screens during bath time. There's nothing like the buffet breakfast in The Northall to set you up for the day, with a selection of foods to please every palate, and there's nowhere quite like The Lobby Lounge to take our destination Afternoon Tea under the beautiful Baccarat chandelier. We are very pleased you had the opportunity to dine in both of our restaurants, The Northall serving the best of British fare, and Massimo Restaurant & Oyster Bar, offering modern Italian cuisine, before a nightcap of a bespoke cocktail in Bassoon. We very much appreciate your kind comments and compliments regarding the team at Corinthia, who are very much looking forward to welcoming you and your family on your next visit to London.

Kind Regards, Matthew Dixon, General Manager.
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Atlanta, Georgia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Stayed here in May of 2013 on a girls trip to London. Absolutely stunning hotel, very conveniently located to Trafalgar Square, Portrait Gallery, Hyde Park, London Eye, etc. the spa was very nice, but the best was afternoon tea....which was, pretty amazing. Highly recommend for a splurge stay....

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Carrie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 28 July 2014
Thank you for posting a lovely review of your stay at Corinthia Hotel London. The hotel is indeed stunning, and enjoys a great location in the cultural heart of London. We are delighted you experienced the award-winning ESPA Life at Corinthia spa, and indulged in our decadent Afternoon Tea under the beautiful Baccarat chandelier in The Lobby Lounge. We look forward to welcoming you on your next visit to London.

Kind regards, Matthew Dixon, General Manager.
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Bristol, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

This was our sixth visit to the Corinthia London. As always we reserved an Executive King. Formally the hotel allowed 24 hour check in / out but this has now changed to check 3pm or after. We arrived at the hotel for 2.30 and our room was ready for us. I think more regulated check in check out process works better and prevents lengthy waits for your room.

We were welcomed back by the receptionist and they remembered our specifics from the previous stay. We were then shown to our room by a Guest Relations Manager. We had a beautiful room on the 3rd floor located in the corner of the triangle that forms the hotel looking over an ornamental roof garden. We had a small terrace a perfect size bedroom area with occasional seating, hall way, separate walk in closet and spacious bathroom. The room was impeccably clean and as expected very tastefully decorated. We had pre order ordered champagne and scones (an odd combination perhaps!) and they were waiting for us upon arrival. The scones were fresh, light and delicious served with a selection of jams and fresh clotted cream.

As usual we choose to dine in the stunning and relaxing lobby lounge. The service was excellent as was the food, coffee and wine! We then had a night cap outside in the courtyard. Whilst we had been dining housekeeping had freshened the room and turned down the bed leaving a little parcel of lavender on each pillow.

The following morning breakfast was delivered to the room bang on time along with complimentary new papers. The breakfast as always was excellent. This must be the only hotel I have ever stayed in that can actually manage to deliver a hot and tasty full English to your room! The cooked breakfast was accompanied by fresh juice, hot coffee, toast and pastries! Faultlessly presented as always.

Check out was speedy and friendly and the receptionist finished by saying that they hoped to see us again soon. We genuinely could not fault any aspect of the hotels performance on this visit.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 29 July 2014
Thank you for posting a lovely review of your sixth stay at Corinthia Hotel London. We are always especially pleased to welcome back returning guests, and pride ourselves on remembering the little details that can make a stay so special. How charming to arrive in your room to be greeted by Champagne and scones, a delightful variation on our Afternoon Tea. There is nowhere more stunning to dine in London than under the Baccarat one thousand and one crystal chandelier, and to retire to The Courtyard for an alfresco nightcap under the stars. Then to wake up the next morning with an in-room dining Full English is really doing it in style. We feel very privileged that Corinthia London is your hotel of choice, and look forward to offering you a very warm welcome on many more stays to come.

Kind Regards, Matthew Dixon, General Manager.
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Rome, Italy
Level Contributor
410 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 454 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

Located in The Corinthia Hotel, the Lobby Lounge is the perfect place for the afternoon tea. Corinthia hotel was not our first choice for a Saturday afternoon tea, infact we tried to have a reservation at Savoy or Ritz. Then, we loved Corinthia Hotel and we were very happy to spend our afternoon in this wonderful place.
The place is very nice and lovely.
My friend and I chose the traditional high tea tea and it included sandwiches, pastries, macarones, chocolate and small cake. The sandwiches were very nice, 5 different types and complementary extras if you required.
Afternoon Tea at Lobby Lounge – Corinthia Hotel is an experience not to be missed.
Sorry if my English is not perfect but I am not English mother tongue.

Stayed March 2014, travelled with friends
Helpful?
5 Thank FedericaRoma_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 28 July 2014
Thank you for posting a delightful review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. We can't think of anywhere more special to enjoy Afternoon Tea than under the stunning one thousand and one Baccarat crystal chandelier. There is a wide choice of teas from India, China, and Japan, as well as special blends, and herbal infusions, served with finger sandwiches, scones, and seasonal fancies. We are very pleased you had a delightful time and can't wait to welcome you back on your next visit to London.

Kind Regards, Matthew Dixon, General Manager.
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San Francisco, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

I stayed at the Corinthia for a week while in London on business and holiday. From the moment I walked through the front doors I was treated like a honored guest and the accommodations of this hotel are second to none! The amazing hotel, staff, and perfect location has made this one my favorite destinations in London.

Stayed April 2014
Helpful?
Thank Ron7577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewDixon, General Manager at Corinthia Hotel London, responded to this review, 28 July 2014
Thank you for posting a lovely review of your stay at Corinthia Hotel London. What a pleasure to be staying for both leisure and business for a week, then you get the opportunity to experience the best of both worlds, and all of the excellent amenities the hotel has to offer. The hotel is ideally located in the cultural heart of London near to many of the must-see sights, with an adjacent transport hub for quick and easy access throughout the city, whether it be for business meetings in The City, or taking you to the many tourist attractions. We are delighted you enjoyed amazing customer service, as the team at Corinthia London are very much looking forward to your next visit.

Kind regards, Matthew Dixon, General Manager.
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Additional Information about Corinthia Hotel London

Property: Corinthia Hotel London
Address: Whitehall Place, London SW1A 2BD, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Corinthia Hotel London 5*
Number of rooms: 294
Official Description (provided by the hotel):
294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more   less 
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