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“faultless”

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45 Park Lane - Dorchester Collection
Ranked #356 of 1,089 Hotels in London
Certificate of Excellence
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“faultless”
5 of 5 bubbles Reviewed 16 July 2013

We have just returned from a stay at 45 with our two young children ages 3.5 and 9 months. We stayed in a suite No. 4565. Cleanliness, presentation and staff were exceptional, the suite had fantastic views over Hyde Park. Temperature control was excellent throughout all parts of the suite.
The staff as always were polite, courteous and extremely well presented. We were nervous at bringing the children to the hotel but they catered for their every need and we needn't have worried, they made made them feel just at home. 45 offers the perfect balance of 5 star quality but without the stuffiness that you seem to find in so many other 5 star hotels in London. Cut is also excellent, and having eaten there three times it never fails to impress.
We will be back!

Room Tip: Suites are well worth paying a little extra!
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HawkesPoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review, 29 August 2013
Thank you for taking the time to leave such a kind review of your recent stay at 45 Park Lane. I am delighted to read how welcomed you and your family felt during your visit and how much you appreciated the presentation and service from our team. I will share your feedback on your visit and dining experience in CUT at 45 Park Lane with the team here and I hope to welcome you and your family here again in the not too distant future.
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
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170 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
New Orleans, LA
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 2 June 2013

This property had some of the best service we've ever experienced. Our "butler" was Mark ,who was over the top, obtaining play tickets and setting up dinner reservations. The restaurant Cut is fantastic. The technology in the room is as good as you are going to find. We had a beautiful view of the park and private balcony. Every service aspect from the bar, room service, turn down, you name it, was flawless and outstanding. I highly recommend this hotel during your next stay in London !!

Room Tip: They are ALL good.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bko61163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review, 4 June 2013
Thank you for taking time to leave such a great review of your recent stay at 45 Park Lane. I am delighted to read how much you enjoyed all aspects of your experience including the service from your host Mark and dining in CUT. It will be my pleasure to share your review with the team here and I look forward to welcoming you on your next visit to London and 45 Park Lane.
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
476 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
5 of 5 bubbles Reviewed 27 May 2013 via mobile

Great location although not as convenient for shopping. This side of the Park is still quite nice and the Hotel has done an excellent job of insulating heavy traffic noise (and day light if you are trying to catch up on sleep). Service is impeccable-Rooms and bathrooms are luxurious and beautiful. Lots of good details-fresh flowers and small bit of pretty snacks in the room on arrival, the electrical outlet strip, decent hair dryer, separate vanity mirror, personal Host (Butler). Although some of the electronic bits were fabulous (integrated TV) many of the features were overly complex. 45 is a sexy looking and a very comfortable boutique Hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Challenger007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review, 28 May 2013
Many thanks for taking the time to leave a review of your recent stay at 45 Park Lane. I am pleased to read how much you enjoyed the whole experience and how highly you valued the service as well as the rooms and the small details on arrival. I will be delighted to share your comments with the team here and I hope to get the opportunity to welcome you here again soon.
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 May 2013

We stayed at 45 Park Lane for 1 night and it was fantastic. The host was brilliant and every aspect of the room and service was great, would thoroughly recommend. Hotel has also has an excellent location

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenbolly1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review, 28 May 2013
It is my pleasure to read your kind review on your recent stay at 45 Park Lane and how much you enjoyed your one night’s stay. I will share your kind comments to the host and the rest of the team and I look forward to welcoming you here on your next visit.
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

This hotel was quite spectacular. The staff was very friendly and extremely helpful! The room was great and very cool with all the latest technology, including an iPad to keep us entertained. I loved the heated tiles in the bathroom and the red velvet cupcakes that were in the room.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eks00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe_Hilty, Hotel Manager at 45 Park Lane - Dorchester Collection, responded to this review, 12 April 2013
Dear Eks00,
I am delighted to read that you thoroughly enjoyed your experience, all the amenities at 45 Park Lane and of course - the cupcakes. Thank you for taking the time to share your comments. I shall pass them onto the team, who always welcome such kind feedback. I look forward to welcoming you at 45 Park Lane in the near future,
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 February 2013

staying at 45 Park lane hotel is truly a wonderfully British experience!

It is beautifully decorated, chic & sophisticated. the service was impeccable and very friendly staff!
We had dinner in CUT which is in the hotel and it was Amazing!

We will definitely be going back!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachelcwebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review, 4 March 2013
Many thanks for taking the time to leave such a kind comment on your recent stay at 45 Park Lane. I am delighted to read how much you enjoyed the experience including the service and how much you liked dining in CUT at 45 Park Lane. I will share your comments with the team and look forward to welcoming you here on your next stay.
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
285 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
5 of 5 bubbles Reviewed 3 February 2013 via mobile

Thank you to all at the 45, great 2 night stay, room was special a corner suite over looking Hyde park, furnishing top quality great bathroom and comfortable bed, service with a smile from all that helped us with our stay.
The cut was great, with good food, but the bar was the highlight with wonderful cocktails which is a joy to watch being made , and even better to drink.
45 park lane is now my number one hotel in London and my preferred choice for future stays.

Stayed February 2013, travelled as a couple
Helpful?
1 Thank hugmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
45ParkLane, Manager at 45 Park Lane - Dorchester Collection, responded to this review, 4 February 2013
Many thanks for taking the time to leave a review of your recent stay at 45 Park Lane. I am delighted to read how much you enjoyed staying with us and how highly you valued the service. It will be a pleasure to share your comments with the team involved and I look forward to welcoming you here on your next visit.
Kind regards, Christophe Hilty, Hotel Manager, 45 Park Lane, Dorchester Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 45 Park Lane - Dorchester Collection

Property: 45 Park Lane - Dorchester Collection
Address: 45 Park Lane | Mayfair, London W1K 1PN, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#69 Business Hotel in London
#142 Romantic Hotel in London
#251 Luxury Hotel in London
#369 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — 45 Park Lane - Dorchester Collection 5*
Number of rooms: 46
Official Description (provided by the hotel):
Dorchester Collection’s latest hotel 45 Park Lane in exclusive Mayfair, London opened in September 2011 with Wolfgang Puck’s first venture in Europe, CUT at 45 Park Lane. Throughout the hotel, luxurious and contemporary interiors by New York based designer, Thierry Despont, provide a club-like feel. The chic hotel will offers London’s in-crowd and the most seasoned of jetsetters a smart but discreet hotel from which to enjoy London. Each of the spacious 45 rooms and suites offer views of Hyde Park, as does a spectacular Penthouse Suite featuring a spacious balcony with panoramic views over Hyde Park and Mayfair. A striking central staircase leads to the first floor featuring Bar 45, a library and a private media room. ... more   less 
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Also Known As:
45 Park Lane Hotel London

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