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St. Pancras Renaissance Hotel London
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Reviews (3,644)
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Reviewed 23 September 2012

Elegant, sophisticated and beautiful. What a lovely treat to stay in this hotel. Stayed for two nights with our children whilst attending the Paralympics. Hotel is amazing. We stayed in a room in the new part of the hotel which was standard quality for a large London hotel. Not particularly elegant. Would have expected better quality coffee instead of instant nescafe sachets. Luxury toiletries were lovely. We had access to the Chambers club which was a necessary quiet oasis due to the number of noisy functions taking place in the hotel during our stay( these functions seemed out of character with the general ambience and sophistication of the surroundings). Staff in the Chambers club were excellent. Would definitely stay again.

  • Stayed: September 2012, travelled with family
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1  Thank lag111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2012

Really enjoyed our stay at this hotel. Stayed in a chambers room which is within the old original part of the building. The room itself was stunning and had great views of the euston road. Some noise from the traffic outside but this didn't ruin our stay and it is London after all.

I'd really recommend this hotel, particularly for a special occasion as its such a unique and beautiful hotel, making for a very memorable experience.

  • Stayed: September 2012, travelled with family
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Thank egnorth8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2012

The architecture took my breath away! The renovations are beautiful and understandably they are very proud. We stayed here for a wedding and found the location to be perfect for exploring the city, and very tempting to hop on a Eurostar train just steps away. The room was not everything I'd hoped it would be for a 5-star hotel (no complimentary water?), but it was clean with a comfortable bed. They had some nice touches with the turn-down service, plenty of outlets for charging all of our gadgets, and some interesting books about the hotel's history in the room. Loved the REN products in the bathroom. Our only window was tiny and overlooked the roof, so it was always dark in the room. Breakfast in the Booking Office was a large, delicious buffet with a variety of hot & cold foods. The spa was wonderful and all of the staff was beyond friendly.

  • Stayed: September 2012, travelled as a couple
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Thank BCA84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2012

Walking through the doors of St. Pancras is a step back in time to the elegant days of the late 1800s. The hotel, reopened in May 2011, has been lovingly and accurately restored. The true historical experience can be had by staying in The Chambers Suites. Each room is unique and elegantly decorated with period touches and modern conveniences. The modern technology is impressive for music, video, or Internet.

The Booking Office Bar, which was the original booking office for the railway, is now open for breakfast, lunch and dinner. There is a classic English menu and Victorian ambience.

The real treasure is access to "The Chambers Club." This area was the entrance hall of the Midland Grand Railway. The grandeur is breathtaking from the elegant staircase, decorative archways, and ceiling details to the personalized butler service. If you're a fan of Downton Abbey television series, this is your opportunity to experience that era first hand.

The Chamber Club Manager, Benjamin Moebus, is gracious and knowledgeable. He personally creates a welcome atmosphere and pride in St. Pancras. His leadership is evident throughout the staff. Our first experience was with Butler Sara. She thoroughly explained The Chambers Club location and services. Sara made us feel very welcome and provided light refreshments for us to enjoy upon our arrival.

A "must" on your list is to take a tour of St. Pancras with Royden Stock, the hotel historian and tour guide. His depth of personal knowledge about the location and renovation is priceless. He has an amazing collection of unique stories that could only be gained by years of research and experience. Royden's tour was a highlight of our stay at St. Pancras.

Room Tip: We would suggest staying in the Chambers Rooms and Suites. This is the original part of the hotel and each room is unique and elegant.
  • Stayed: September 2012, travelled as a couple
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1  Thank PassportOfficio2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2012

I booked a room at the St Pancras Renaissance as part of an anniversary celebration. I rang the hotel the day before to confirm that we had been given a double bed because the confirmation said ' 2 singles or a queen'. Despite assurances from the reservations person that I spoke to, we were indeed give 2 singles rather than the requested double bed and kept hanging around for nearly an hour before we were given an alternative room. From this point on, however, we had a lovely stay. Our new room was very comfortable, with a great big bed, smart bathroom, luxurious towels and dressing gowns and lovely Ren toiletries. The staff were very friendly and we were able to explore the hotel (and all its beautiful renovations) freely. A member of staff asked to see our room key when we were exploring the quieter areas of the hotel, but I thought it was fair enough, and they were very polite about it. I would love to stay again; budget permitting, it would be really nice to stay in one of the more unique Chamber rooms.

Room Tip: Ask for a room overlooking the British Library - interesting view, nice and quiet
  • Stayed: September 2012, travelled as a couple
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Thank Smithk31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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