Stayed 2 nights after Eurostar cancelled at Easter. Expensive at £400 per night, but gorgeous interior and beautiful room were very welcome. Arrived late and exhausted, so we didn't understand that breakfast was in the Chambers area. We were sent away by staff in the 'Booking Office' because we hadn't booked breakfast, although we were standing next to the Chambers door and showed them our room number. Left the hotel and had breakfast elsewhere, only to discover the mistake later - no breakfast at £400 per night?? Mentioned this on checking out and again by letter to the hotel but received no reply. Not good follow up and well below standard for a hotel of this supposed calibre. Otherwise, the hotel was excellent.
- Official Description (provided by the hotel):
- Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more less
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