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“Hidden gem”

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Point A Hotel, London Westminster
Ranked #373 of 1,077 Hotels in London
Reviewed 27 April 2014

This is a great hotel in Westminster area. Walking distance to London Eye, Big Ben, etc.
Lamberth North Tube station is located across the street, so moving around London is extremely easy from this hotel!
Rooms are clean, but small, perfect for short stays. This is our second time staying at Tune and will definitively return when visiting London in the future. Front desk personnel is friendly and helpful...Strongly recommended!

  • Stayed: April 2014, travelled with friends
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2  Thank ZADY/PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for your great review, “Hidden gem” is very complimentary!

I was pleased to read that it was your return visit to Tune hotels, and that once again we managed to provide you with a quality stay.

Thank you also for recommending us strongly, we are looking forward to welcoming you back again.

Kind Regards,

Ave Jaanus
Guest Relations Manager

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954 - 960 of 2,382 reviews

Reviewed 26 April 2014

Great location close to the South Bank and walks along the River Thames. I would recommend this hotel to anyone staying in London. The reception staff were particularly helpful and friendly. Also, the person who cleaned our room did an amazing job! Thank you.

Room Tip: The corner room on the top floor was lovely and had lots of natural light. Also less noisy than the...
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  • Stayed: April 2014, travelled as a couple
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Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for your glowing review of your stay at Tune Hotel Westminster.

I was very pleased to read that your stay was perfect on every step of the way and that you particularly highlighted our fabulous location

Thank you also for noticing staffs dedication to customer service; both reception and housekeeping teams work hard to ensure that every guest has a comfortable and enjoyable stay.

Tune Hotel Westminster is looking forward to welcoming you back again.

Kind Regards,

Ave Jaanus
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Stayed here in Octobet 2013 for four nights. We knew that the hotel room is small but still when we entered our room it was a still bit of a wow-experience. This was not a big deal because we had a shopping-trip so basically we just slept in the room, not much more. The Hotel service is kind of a basic, but remember there's no big fancy services, basically just the front-desk-person who will help you with your common questions. And of course a soda-machine in the lobby! This Hotel is ideal if u want just some clean bed, not much more. Location is just bloody brilliant. From the hotel front door just 15sec walk and you are in the underground. There's is also a costa coffee in the same building which is good choose if u want some regular of bit of a special hot drinks in the morning. Hotel is great choose if you are traveling by yourself or with someone else (No Family Hotel) and if you are staying max. one week and you just want to travel all over London for shopping- or tourist tour-purpouses.

Next time when I go to London i will definitely consider this for my hotel again!

  • Stayed: October 2013, travelled as a couple
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Thank Ilmo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for choosing Tune Hotel Westminster for your stay and for sharing your experience with TripAdvisor.

I was delighted to read that we provided you with a perfect base for your shopping trip and even though the room was space-efficient, it included everything essential for a quality stay.
Tune Hotels are indeed all about cutting extra costs and concentrating on areas like comfort, cleanliness, service and of course fabulous location, pleased to hear you enjoyed all of it!

Thank you also for recommending us for shopping and tourism purposes.
We are looking forward to welcoming you back again on your next visit to London.

Kind Regards,

Ave Jaanus
Guest Relations Manager

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Reviewed 13 April 2014

Just stayed here for a total of 7 nights and dont think I have ever encountered a worse hotel experience. The hotel was under construction the entire time we were there and the first 4 nights we were there (went to Paris in between), our fire alarm went off repeatedly for 2+ hours and the shower leaked all over our bathroom. The service and the people at the hotel were of absolutely no help. The location is fine but I would advise spending a few more bucks for a more enjoyable stay - regardless of lack of time in the room.

  • Stayed: April 2014, travelled as a couple
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7  Thank Ross N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you for leaving your comments of your stay at Tune Hotel Westminster. I welcome all the feedback, both positive and negative as it helps us to improve ourselves and our services.
I was truly disappointed to read that you didn’t enjoy your stay and described it as absolutely terrible.

Our hotel was indeed undergoing building works, all works have now been completed and our lovely 15 new bedrooms are ready to welcome customers.

I do apologies for the fire alarm going off; I can confirm there was no fire or any danger to the Guests as announced already by the staff on the same night and on the following morning. The alarm was actually activated due to a maintenance issue in one of the rooms, therefore it unfortunately took longer for the staff to rectify it and deactivate the device. Once again I apologise for it as I do understand how frustrating it must have been.

Even more, I was sorry to hear that your shower leaked over the bathroom. Please let me assure that these are not our usual standards as you can see yourself from previous reviews.

I sincerely hope that we would have the pleasure of welcoming you back again so that we could offer you a quality stay and restore your faith in us.

Kind Regards,

Ave Jaanus
Guest Relations Manager

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Reviewed 11 April 2014

This hotel is highly recommended.very close to the hotel the are the most beautyful attraction of London like tower bridge , westminster city, big ben , the london eyes ecc ecc.
we find in the hotel a very kinf people where them take kare by us.
the room was realy clean..nex time im going to london im going to choose Tune hotel :)
like it.

  • Stayed: March 2014, travelled with friends
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Thank giulia m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you for sharing your experience at Tune Hotel Westminster with TripAdvisor.

I was very delighted to read that we ticked all the boxes for you and offered you a 5 star location, cleanliness, comfort and service.
Our front desk team indeed strives to do their best to help Guests with any queries and it is very motivating for them to see their efforts are recognized.

We are looking forward to your return visit to Tune Hotel Westminster.

Kind Regards,

Ave Jaanus
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

The Tune Westminster isn't in Westminster - it's near Waterloo. It's very handy for the South Bank. The rooms are small, as they say. This is OK if you don't have much luggage - I found that mine took up most of the floor space. The bed is a fair size, and comfortable. The power sockets are at the bottom of the bed and you have to crawl over the bed to access them. The shower is good - hot water and plenty of power. The room has a safe, which I could use for free despite the advertised extra charge. There are no tea/coffee making facilities. I was OK here for one night, on my own, with just an overnight bag. I don't think I could have managed for longer or sharing the small room. However, if you are agile and travelling light, the room is more pleasant than some of the drearier but more spacious cheap hotels. One hint - I found the front entrance hard to spot. It's next to Costa's near the Lambeth North tube entrance.

  • Stayed: April 2014, travelled on business
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1  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you for your comments of your stay at Tune Hotel Westminster.

I was glad to read that you had a good stay with us and pointed out our comfy Hypnos beds, hot power shower, and noticed our clean and tidy rooms, as these are all our goals and part of every quality stay.

The room sizes are space-efficient, however, that enables our customers to keep the room costs to a minimum, leaving more for enjoying London and its delights, which are all just a stone`s throw away, whether at Waterloo, Westminster or at Southbank.

We are looking forward to welcoming you back again.

Kind Regards,

Ave Jaanus
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

  • Stayed: March 2014, travelled as a couple
    • Value
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Review collected in partnership with Easytobook.com
1  Thank Collette F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gurses, Guest Relations Manager at Point A Hotel, London Westminster, responded to this reviewResponded 6 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Point A Hotel, London Westminster

Address: 118-120 Westminster Bridge Road, London SE1 7RW, England (Formerly Tune Hotel - Westminster)
Region: United Kingdom > England > London
Amenities:
Wheelchair access
Hotel Style:
#354 Romantic Hotel in London
Price Range: £63 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Point A Hotel, London Westminster 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Westminster is London’s historic heart, packed with more landmarks than you can shake a selfie stick at. Stroll along the Southbank and take in some of London’s greatest hits – all a stone’s throw from your Point A Hotel, London Westminster. So bring a bag, plans, places to be. And check in to your always affordable, always reliable Point A Hotel. Sink deep into your Hypnos bed. Help yourself to free WiFi. Get tomorrow-ready in a proper power shower. Then go find your point b. Shoreditch and the whole of London is on your doorstep. Every room is compact, well designed and comes with a super comfy Hypnos bed, en-suite bathrooms with a proper power shower, fast & free WiFi, USB charging point, air conditioning, hairdryer, huge TV with 240 channels and a safe. Blackout curtains ensure you have a good night's sleep. You’ll be well connected, being just 20m Lambeth North Tube Station and 900m from transport hub Waterloo. ... more   less 
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Also Known As:
Tune Hotels - Westminster Hotel London

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