What should have been a fab stay at a newly refurbed hotel was spoiled by a basic problem that you would not expect in 2009...no heating!!!!
The hotel looks fab, rooms all new with large flat screen great showers, nice linens etc but this all fades when you are having to sit in your coat shivering.
We found that the aircon unit did not work in our first room so asked for assistance, this was prompt but without sucess so having waited by then almost an hour we asked to be moved and within 10 minutes we were moved...to a COLDER room..arghh. I am still at a loss as why they moved us to a colder room where the heating also did not work.
The hotels solution is to provide a small electric heater to your room....not really good enough when paying £200 a night.
If you so stay here and get a warm room then am sure it will be fine, rooms look lovely, location is good and bar staff are friendly.
Just to add we were with a group of 20 and of those at least half had cold rooms half were fine. When we checked out another guest (not travelling with us) was also complaining of the lack of heat.
- Official Description (provided by the hotel):
- Following a recent extensive £10 million restoration and refurbishment program at the hotel, every area of the hotel has been transformed – our bedrooms have been completely modernised with a contemporary design and vibrant soft furnishings. Our public areas reflect the new contemporary style but retain elements of the hotel’s traditional Edwardian features. London landmarks like the British Museum and Covent Garden and Oxford Street are within easy walking distance. Just five minutes from Holborn and Tottenham Court Road Tube Stations. ... more less
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- Also Known As:
- The Kingsley By Thistle Hotel London
- Kingsley By Thistle London
- Thistle Bloomsbury
- Kingsley By Thistle Hotel London