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“Business or pleasure ? Come one come all.......”

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The Stafford London
Ranked #26 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 23 June 2014 via mobile

Arriving in shorts and shirt at this pristine Hotel in mid summer heat did not at first allow me comfort as this well placed establishment is a perfect business meeting place, and i found myself surrounded by formal business attire! Despite this, the staff quickly put me at ease and treated me as if I were in full morning suit! I need not have worried as there was a good mix of casual visitors, but expect this type of mix if you visit but don't let it spoil your stay by any means. All staff excellent, and extremely attentive from Concierge to reception, bar, room and restaurant staff.
Rooms beautiful and ours situated in the cobbled courtyard where we also enjoyed a light lunch and refreshments in a superb outdoor environment.
Stunning building, beautifully kept and bedecked with flowers throughout.
On the expensive side, and seemingly a favoured hotel for North American visitors , perhaps the draw of Kempinski standards no doubt?
All said and done - great experience highly recommended for a special occasion but you will need to save those pennies......

  • Stayed: June 2014
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1  Thank SandySwindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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743 - 749 of 1,213 reviews

Reviewed 14 June 2014

We decided to have three days in London and, having stayed at the Stafford for one night last year, decided to give the hotel an extended trial as we've been looking for an alternative to the Lanesborough which is closed for renovations.

This hotel completely won us over, I doubt, even when renovations are finished, that we'll return to the Lanesborough. The Stafford is situated in a 'forgotten' part of St James, cabbies know it well, others struggle. This is a microcosm of old Royal London, a place where the hotel's cellars connect directly to St James Palace and rumours of the Queen Mother occasionally helping herself and leaving a note abound. There's an alley to cut through to Green Park and another that takes you directly to St James and Jermyn Street/Piccadilly a 200 yard walk that could be miles away so deeply ensconced in its own world is the hotel.

We were given a Courtyard room, a beautifully furnished and slightly larger space than a deluxe double in the main hotel. The rooms feature stable doors, a bed that requires a step ladder for those of smaller stature but which is, possibly, the most comfortable hotel bed I've ever slept in. My lady was impressed by the bathroom, everything was where it should be, everything worked properly and the amenities by Floris and others were 'welcome'. The locks on the front door to these rooms are electronic and, according to front desk, "can be difficult". A masterly understatement, in three days I only managed to open the door 3 times unaided. Fortunately staff were always to hand. This is a small five star and as a result the staff learn guests names very quickly and if you yearn for proper service then this is certainly a hotel for you. This is not a lip-service five star it is, in a world of wannabes, the real thing.

The restaurant is, like the hotel, small but perfectly formed, the food is very good and the service excellent, breakfasts are what one would expect of a hotel of this standard with a large choice. The Hotel's bar, The American Bar, is something of an institution and has to be seen with decorations donated by guests from all over the World (but particularly the US). On sunny days the Courtyard, which has tables, is available for drinks and excellent bar food - tip: for lunch pre-book your Courtyard table early or you will most likely be disappointed. For early evening drinks Courtyard tables are given on a first come, first served basis - early evening can be busy but the bar staff are fast, efficient and endeavour to ensure guests get what they want as soon as its available. If you fail to reserve a lunch table being a hotel resident will not get you a table any earlier than passing trade and in the early evening it makes no difference whatsoever.

Needless to say we will be visiting The Stafford again very soon, there is a very relaxing 'magic' to this hotel despite the fact that it is in the heart of the West End.

Room Tip: Try for a Courtyard, don't be annoyed if you can't open the door unaided.
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  • Stayed: June 2014, travelled on business
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3  Thank champagnelife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Went for dinner here to meet my partners father for the first time, will lets just say The Stafford Food was a ice breaker. Food was beautiful every bite was amazing most of the food my pallet has never tasted before. I don't write review but this was a must. I will surely be back soon for amazing food, polite staff and wonderful atmosphere.

  • Stayed: March 2014, travelled with family
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Thank 434PopB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Located in the St. James area of London. Stayed in the newer part of the hotel which made the rooms more modern but would have preferred the older side to remind me more of Europe. Service it first rate and could not do enough for us. This will certainly be my continued selection when in London.

  • Stayed: September 2013, travelled as a couple
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1  Thank Tim0628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

The hotel is very nice and upscale, with superb service. The breakfast was very good (albeit expensive). The location is incredible, right next to St. James Park and within short walking distance to Buckingham Palace, Piccadilly Street, and Westminster Abbey. I would have absolutely no doubts about giving this hotel 5/5 stars, except for one unfortunate incident throughout the four nights of our stay. The toilet got clogged on the very first evening, and despite multiple attempts by the staff to fix it, they weren't able to get the water flowing properly. Flushing the toilet became an unpleasant repetitive task, which required 5-6 flushes to get everything down. The water pressure was simply insufficient and the staff didn't do anything to accommodate us.

  • Stayed: March 2014, travelled on business
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3  Thank Sasha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Pros: Highly attentive staff, ranging throughout the organization. There was never a misstep anywhere in the organization. Doormen would walk a block to flag down taxis (would never happen in NY), servers in the bar were intimately familiar with various gin varietals and breakfast service was always quick and attentive. Staff was uniformly exceptional.
Con: Although well appointed and maintained, some rooms are tiny. We were in room 310, which has a 2-step rise to the bathroom. While the change in levels was nice, I slid down the stairs while going through the closet - my fault, although it would have been less likely if the room was a tad larger. This room was prettty tight for 2 people and 4 suitcases.
The location is good, although I prefer something closer to the Thames (eg, Corinthia) and theater. This location, however, is ideal for shopping.
I'd stay again (although I'd book a larger room).

Room Tip: Rooms here are unique with wide variation. Some have steps within them. Larger rooms generally com...
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  • Stayed: May 2014, travelled with friends
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1  Thank windance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Stafford is located in the heart of London in St James'. Green Park and St James' Park are around the corner. The hotel would be great as the background of a Agatha Christie novel.
Grand father clocks, open fires and a delicios afternoon tea. You can choose between very traditional rooms or modern ones in the recently built annexe. The junior suites are located in the former mews house. The American bar serves excellent cocktails and you can also have something to eat even late. I feel that the Stafford is a real home away from home in London.

Room Tip: I prefer the traditional rooms in the main building for example 105
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  • Stayed: February 2014, travelled on business
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1  Thank Anders L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Stafford London

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #26 of 1,077 Hotels in London
Price Range: £258 - £643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 107
Official Description (provided by the hotel):
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is one of the finest luxury hotels in the Capital. Luxuriate in the stunning individually designed rooms and suites, dine in cool sophistication in The Game Bird and relax with a cocktail in the renowned American Bar. Our stylish rooms and suites are guaranteed to help you relax. The Main House, is a blend of Victorian grandeur and modern comfort, while the Carriage House offers a unique, countryside ambiance in the heart of London. The Mews Suites and Penthouse offer classic, contemporary elegance and the comfort and discretion of your own private residence at one of London’s most prestigious addresses. The Game Bird restaurant is a contemporary tale about relaxed dining at any time of the day. A place to eat, drink and socialise, the focus is on modern British comfort cooking executed with style and panache, all wrapped in a seductive ambience that oozes cool sophistication. For a more relaxed atmosphere, visit The American Bar, where every available wall and surface is crammed with an intriguing collection of artefacts, knick-knacks and signed celebrity photographs donated by patrons and guests over the years. Open daily from 8am, enjoy a casual breakfast or lunch or simply soak up the history and relax with one of our speciality cocktails. There is even a private cobbled courtyard so you can enjoy outdoor dining at any time of day. Experience unrivalled luxury in one of London’s most historic and quintessentially English five-star hotels. ... more   less 
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