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“Fabulous Stay”

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The Stafford London
Ranked #28 of 1,078 Hotels in London
Certificate of Excellence
Reviewed 26 January 2010

My husband and I stayed at The Stafford on New Years Eve. Upon arrival we were greeted straight away by reception staff and once checked in we were informed that we had been upgraded to a junior suite. We were personally taken to our room, which was lovely. The room was spacious, clean and very comfortable. The hotel was located close enough to all the main sights and a 5 minutes walk away from Buckingham Palace. Would recommend this hotel to anybody, we had a fantastic New Years Eve!!

  • Stayed: December 2009, travelled as a couple
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1  Thank Colrah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 11 February 2010

Thanks for your post. New Year's Eve is always such a fun time in London and this reflects in the atmosphere throughout the Hotel. I'm glad you enjoyed your upgrade and wish you a very Happy New Year!

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1,066 - 1,072 of 1,213 reviews

Reviewed 25 January 2010

I recently stayed at Stafford for 6 nights. And All I can say is the best of the best should only be consider your hotel. From the doorman to Housekeeping and staff at the American bar along with Breakfast crew reminded me the true British Hospitality..

As a Company we will make your Hotel part of our home as we travel constantly from Miami to UK/London.

Great location, Great Concierge and best stay in London..

  • Stayed: January 2010, travelled on business
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Thank samikohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 11 February 2010

It is always great to hear when our guests have enjoyed their experience with us, thanks for taking the time to share. We look forward to welcoming you back soon.

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Reviewed 19 December 2009

I agree with most of what the other travelers wrote about the Stafford. Wonderful location, good value for the money. Generous extras such as the drinks in the minibar as well as free internet. The bar is charming and relaxed, the service warm and friendly. The food in the hotel is fine, not great, not bad. However, the staff is another matter. Upon arriving, no one greeted us with a welcome. Yes, they took our luggage but there was absolutely no personal feeling. At the checkin desk we were met by a woman who seemed to not know very much about the hotel. Several of her statements were corrected by her fellow front desk mate. It seemed funny at first but overall it didn't instill confidence in the hotel. Again there was no small talk such as how was your flight. Small details but something one expects in any well run hotel. Often you would pass several staff members mysteriously lined up in the lobby as if there to greet you but instead they all stood as still as statues as if we hadn't passed. Weird. And most uncomfortable. That said room-service was quick and efficient (although there is no button on the phone to reach them thus necessitating a call to the front desk and being transfered...minor glitch but slightly annoying every time you try to order). All small-ish quibbles but all add up to detract from an otherwise very pleasant hotel.

  • Stayed: November 2009, travelled solo
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2  Thank unloved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 11 February 2010

Thank you for taking the time to give your feedback. It is invaluable for us and enables us to continually improve our services. I am sorry to hear that you felt 'unloved' during your stay with us and assure you that this is not our usual standard of guest service. I have taken all of your comments on board and will be addressing neccessary points with the relevant members of my team. I hope we will have the opportunity to welcome you back again soon.

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Reviewed 26 November 2009

We visit London alot for weekend breaks and have stayed at many good hotels there including Claridges and Browns. After our visit to The Stafford this is now the only hotel we will use when in London. A hidden gem ideally located with friendly staff , gorgeous rooms and a fabulous bar. Cant wait to go again.

  • Stayed: November 2009, travelled as a couple
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1  Thank Jules4167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 11 February 2010

We are very pleased to hear that you enjoyed your stay and we look forward to helping you settle into your new London 'home' in the future.

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Reviewed 3 November 2009

We travel a fair amount and for our last weekend in London in 2009 stayed at the Berkeley where the suite we had was so outdated it looked like it was last decorated in 1985. So, we tried a completely different hotel and opted for The Stafford. Tucked away behind St James palace it's a 5 minute walk from Bond Street and light years from the Berkeley. We had one of their new mews suites and it was wonderful. Beautifully decorated, very spacious (easily suit a family with a few kids and not feel crowded) and it felt luxurious. At the price of a London suite when little details are missing it really grates, no so with The Stafford. Free soft drinks in the mini bar, night lights in the floor and the most comfortable bed I have ever slept in. Finally the service, understated and very classy. No wonder it's a hit with the Americans. I never write reviews, but The Stafford deserves it, I had no complaints at all (rare) and recommend it.

  • Stayed: October 2009, travelled as a couple
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3  Thank weekendawaytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 4 November 2009

It was great to hear that you enjoyed your first stay at The Stafford and I am delighted that the new Mews suites exceeded your expectations.
Thank you for taking the time to review the Hotel.

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Reviewed 30 October 2009

Having stayed in hotels in all over the World and in particular in London The Stafford beats them all into a cocked hat! It has recently beeen bought by a wealthy private individual I am told and I see that someone has warned us all to beware. Well that is not my experience. The rooms are quite outstanding, generous in proportion with many thoughtful extras. On my last visit service was seamless. The Concierge are the most helpful and knowledgable I have come across and the American Bar has the best staff ever, mixing formality with humour in a way that has become a dying art form. I love it! The Managers are always in evidence and seem to know everyone by name which all adds to the 'home from home' atmosphere that i have yet to experience elsewhere. Every time I go it just gets better and better. No Big Shots here just wonderful hospitality in a beautiful hotel. Long may it continue.

  • Stayed: October 2009, travelled on business
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2  Thank SmallShot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 11 February 2010

Thanks for taking the time to share your experience at our Hotel. We look forward to welcoming you 'home' again soon.

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Reviewed 29 October 2009

This hotel is fabulous. We stayed in one of the suites in their carriage house and it was beautiful. The room and service were fantastic. The staff really go out of their way to make you feel welcome! Also, the location could NOT BE BETTER! You are walking distance to some of the best restaurant, the Buckingham Palace, and the green park tube! You will not be disappointed!!!

  • Stayed: September 2009, travelled as a couple
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2  Thank tdamore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaffordHotelGM, General Manager at The Stafford London, responded to this reviewResponded 3 November 2009

We are delighted that you had a fabulous time with us. The Carriage House suites are indeed unique in London. We look forward to welcoming you 'home' again soon.

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Additional Information about The Stafford London

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #28 of 1,078 Hotels in London
Price Range: £263 - £646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 107
Official Description (provided by the hotel):
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is one of the finest luxury hotels in the Capital. Luxuriate in the stunning individually designed rooms and suites, dine in cool sophistication in The Game Bird and relax with a cocktail in the renowned American Bar. Our stylish rooms and suites are guaranteed to help you relax. The Main House, is a blend of Victorian grandeur and modern comfort, while the Carriage House offers a unique, countryside ambiance in the heart of London. The Mews Suites and Penthouse offer classic, contemporary elegance and the comfort and discretion of your own private residence at one of London’s most prestigious addresses. The Game Bird restaurant is a contemporary tale about relaxed dining at any time of the day. A place to eat, drink and socialise, the focus is on modern British comfort cooking executed with style and panache, all wrapped in a seductive ambience that oozes cool sophistication. For a more relaxed atmosphere, visit The American Bar, where every available wall and surface is crammed with an intriguing collection of artefacts, knick-knacks and signed celebrity photographs donated by patrons and guests over the years. Open daily from 8am, enjoy a casual breakfast or lunch or simply soak up the history and relax with one of our speciality cocktails. There is even a private cobbled courtyard so you can enjoy outdoor dining at any time of day. Experience unrivalled luxury in one of London’s most historic and quintessentially English five-star hotels. ... more   less 
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