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Reviewed 16 July 2019

A truly Exceptional stay. A hidden gem in London. From the moment we arrived the staff were incredibly accommodating and greeted us with a very warm welcome. They were attentive to our every request. Lovely appointed rooms with modern amenities. We loved the location. A visit to American Bar is a must! Reception and Concierge services were excellent! Will definitely be back to visit!!

Date of stay: July 2019
Trip type: Travelled with family
3  Thank hbs0205
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 17 July 2019

Dear hbs0205,
It's such a delight to read your comments, especially regarding the amazing service from the whole team here.
Our beautifully appointed rooms offer all modern luxuries whilst retaining the history and legacy of our historic location in St James'. Our famous American Bar is real gem with Chef Ben's exciting BBQ menu and our stunning courtyard, it is a perfect place to unwind at this time of year. Rest assured I will pass on your kind feedback to the whole team, they will be thrilled to hear, as I am!
Look forward to seeing you again soon!
Best Regards,
Stuart

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Reviewed 12 July 2019

We booked a pre cruise stay for 5 days at the Stafford at the suggestion of our Travel agent. It was a great choice. The reception was very personable as was the rest of the staff throughout our stay. Before our arrival the concierges were great with dining suggestions and reservations as well as booking London tours for us.
We began with lunch after arriving from our international flight and were blown away by the quality of the food, the presentation and the service. This was true everyday we were there for breakfast in the restaurant or in our room.
Our room was terrific, clean efficient with all the modern conveniences we needed.

The couple we were traveling with agrees that we would all return to the Stafford on our next trip.
Cheers to all of the crew at the Stafford.

Room tip: our room # 15 and our friends # 17 were terrific.
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank CarlA484
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 15 July 2019

Dear CarlA484,
Thank you for sharing your kind feedback following your pre-cruise stay with us.
I am delighted that yourself and the travelling party have enjoyed the stay.
It is very pleasing to hear of your experience and I am so glad you have been able to enjoy all the aspects of the hotel, including our wonderful dining options and beautifully appointed rooms.
It is fantastic that you all agree to a return stay and hopefully it won't be too long before we see you all again.
Kind Regards,
Stuart

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Reviewed 9 July 2019

To the entire staff at The Stafford, thank you. You made my husbands 50th birthday and very memorable one. We’ve stayed at all the fancy chains, but this cute boutique hotel with old-world charm is truly a gem. Their attention to detail in creating a warm environment that feels like home is uncanny.

The location is exceptional and the service is top-notch. Thank you Charlie for being such a gentleman and taking great care of us.

The food in The American Bar, particularly the grill was some of the best food we tasted while in London. We will definitely be back and we’re looking forward to seeing you again.

The Kennedys

Date of stay: July 2019
Trip type: Travelled as a couple
1  Thank Jennifer K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 11 July 2019

Dear Jennifer K,
Thank you ever so much for sharing this wonderful review following your husbands 50th Birthday stay.
I know that the Charlie and team take great pride in creating a welcoming and homely environment and I am certain they will over the moon to read this review, as I am!
We are blessed with a wonderful location here in St James and Chef Ben's Barbecue truly is a perfect fit for the summer months in our beautiful courtyard.
I am so pleased that we were able to make your husbands Birthday trip a memorable one and I do hope we will have the chance to welcome you both back before too long.
Kind Regards,
Stuart

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Reviewed 8 July 2019

A very fine hotel with exceptional service and wonderful food. The rooms are large and comfortable with great closet space. We were a bit confused about restaurant directions and the concierge walked us through a back exit that saved us steps and time and then pointed out the restaurant. You are short walks from Buckingham palace, St. James palace and Trafalgar Square. We have no need to look for another London hotel now that we know about The Stafford.

Date of stay: June 2019
1  Thank Tom J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 11 July 2019

Dear Tom J,
Thank you so much for taking the time to write this great review and for the high accolade.
I am delighted that you have found your hotel in London and that the team were on hand to assist with anything.
Our beautiful Game Bird restaurant and historic American Bar provide some wonderful options for dining and chef Ben's new menu's really are a treat.
It is also very pleasing to hear that you found the rooms to be comfortable and with so many great options, we are able to find the right room for you.
Hopefully it won't be too long until we see you again.
Kind Regards,
Stuart

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Reviewed 8 July 2019

I stayed June/July 2019 with an 18 year old and a 76 year old who needed more assistance with getting in and out of cars and the hotel. The concierge got us amazing seats and tickets to 3 shows while there. The food was AMAZING! The people greeting us daily were amazing and so very friendly and helpful with telling us the easiest way to get around or do anything! Please stay here - off the beaten track but around the corner from EVERYTHING!!!!

Room tip: all rooms are beautiful but remember in the summer the sun rises at 4am and sets at 10pm!
Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank AGBTraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 11 July 2019

Dear AGBTraveler,
It's a pleasure to read your kind review following your recent stay.
We really are so well located but at the same time just 'off the beaten track', perfect for getting around with the family and experiencing all that London has to offer.
It is very pleasing to hear how the team took such great care of you all and that the concierge were able to find those amazing seats. Rest assured it was pleasure to host you all and we look forward to next time!
Kind Regards,
Stuart

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