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Reviewed 21 August 2019

There's nothing not to love about The Stafford London. The hotel is beautiful and ideally located, a hidden gem. Our room felt like a true home away from home -- comfortable, well appointed, quiet, and brimming with English charm. I can't say enough about the wonderful staff and the service they offer. Every morning when I called downstairs for coffee, a friendly staff member would be there within 5 minutes (no exaggeration), delivering our coffee on a silver tray, complete with an assortment of cookies. It was such a lovely way to start each day. We ate breakfast every morning and dinner one night at The Game Bird, whose staff is equally friendly and helpful, and the food, presented tastefully and elegantly, delicious. We also had a great time on our last evening in London sipping drinks and chatting with patrons at the American Bar before heading out for a stroll in adjacent Green Park. It is true that The Stafford is "stately," as the hotel's website reads, but it is also warm and welcoming. Everyone at The Stafford London is kind and eager to make your stay memorable.

Date of stay: July 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank marthac137
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 22 August 2019

Dear marthac137,
It is such a pleasure to read your wonderful review!
I really believe you have summed up the Stafford perfectly and I am so glad that you have experienced so many aspects of the hotel. From our stunning location in the heart of St James', our outstanding breakfasts in The Game Bird and our beautiful courtyard area at The American Bar. Above all else, it is the staff that really make the difference. We are blessed with a brilliant team who go out out of their way to make you feel at home and I know the team will be thrilled to hear your very kind feedback.
We look forward to welcoming you back 'home' before too long!
Kind Regards,
Stuart

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Reviewed 20 August 2019

I had to book my hotel on the fly - literally sent an email as I was boarding my international flight. When I landed a lovely email confirming my room and that it would be ready for me to shower before my meeting. Great service!

Date of stay: August 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank X199WLnancyl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 22 August 2019

Dear NancyL,
Thank you for your review.
I'm very happy to hear that we were able to accommodate you.
Of course, we are here for you 24/7, 365 days of the year, so don't hesitate to get in touch at any time.
Hope to see you again the next time you are coming to London!
Kind Regards,
Stuart

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Reviewed 18 August 2019

Location, Food, Comfort and Style was above 5 stars. The eagerness and ability of the staff to help and recommend was over the top. They could get us reservations or play tickets in a matter of hours. Fabulous trip will be back here for sure!

Room tip: The junior suite was very spacious and luxurious and extremely quiet.
Date of stay: July 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank 4boysandamom
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 19 August 2019

Dear 4boysandamom,
Thank you for the kind review!
It's great to see that we scored well in so many aspects and the team were able to assist so swiftly.
Looking forward to seeing you again soon!
Kind Regards,
Stuart

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Reviewed 17 August 2019

We stayed at the Stafford for 5 nights and really loved the hotel and location. We could be in the park, the tube, shopping, or at Buckingham Palace in mere minutes. The walk through the park to Westminster Cathedral was absolutely beautiful. The service is super attentive. The spacious rooms (newly refurbished), VERY quiet location, and excellent staff really sets the Stafford apart from other hotels in the city. Charlie (doorman) is fabulous and knowledgeable and happily welcomed us from minute one. We were sad to leave....it's a super comfortable spot! Thank you, Stafford staff, for being gracious and attentive to your jet-lagged guests. We very much hope to see you again soon!

Room tip: Our room faced the front of the hotel, which is on a side-street, and was very quiet.
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Parieeeee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 18 August 2019

Dear Parieeeee,
Thank you for your lovely review, I'm delighted to hear that you enjoyed your stay!
We are so fortunate with our location, perfectly placed to enjoy a stroll in the Royal Parks or for some retail therapy in historic St James's. Our newly refurbished rooms and suites offer classic elegance with all the modern luxuries you would expect. Above all else, it's the staff that make all the difference and it is characters like Charlie our Doorman that fly the Stafford flag with pride. Rest assured I will be sharing your kind feedback with the whole team, they will be thrilled to hear! Looking forward to seeing you again soon.
Kind Regards,
Stuart

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Reviewed 14 August 2019

I enjoyed Afternoon Tea with two friends in the sumptuous surroundings of The Stafford. It was an elegant occasion. We were given a black and vanilla tea to begin with which was then followed by our own choice of teas. I chose Zest, a refreshing and subtle combination of lemon and ginger. The tea included savoury items as well as the usual sweetmeats, which appealed to me particularly. The cakes are presented in the form of luxury items which can be purchased at shops within the locality of The Stafford and are unique in style. The food was plentiful and of the highest quality, as was the service. Quite one of the best Afternoon Teas I have experienced and to be recommended in every way!

Date of stay: August 2019
    • Value
    • Service
2  Thank ChrinaJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StuartProcter, General Manager at The Stafford London, responded to this reviewResponded 18 August 2019

Dear ChrinaJ,
Thank you so much for taking the time to post this wonderful review!
I'm thrilled to hear that yourself and your friends enjoyed the experience.
Our stunning new afternoon tea takes you on a journey through St James's, inspired by some of London's most historic boutiques. We are always showcasing new ideas in both our Game Bird restaurant and famous American bar. We hope to see you again very soon.
Kind Regards,
Stuart

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