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“Great location, great staff, quirky infrastructure”
Review of Thistle Hyde Park

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Thistle Hyde Park
Ranked #415 of 1,076 Hotels in London
Reviewed 16 October 2013

The staff at the hotel was really nice and accommodating. They upgraded our room due to availability which was awesome. Our room was a a great size with a really comfortable bed. The hotel is in walking distance to a bunch of tube stops and bus stops that will get you anywhere you want to go. A lot of tour bus' also stop nearby which makes sightseeing really easy. Only complaint was that the building is old so the infrastructure isn't great, our heat in our room didn't work so we had to use space heaters provided by the hotel and the hot water took a long time to get going. Other than that it was a great stay, and considering costs of other hotels in London this is a good value.

Stayed: October 2013, travelled as a couple
Thank Jamison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 - 487 of 904 reviews

Reviewed 11 October 2013 via mobile

I came down from Manchester on a business trip this week & it was my first stay. Really easy to find, cute looking hotel from outside & also inside the reception area. Princess on reception was lovely & when I got to my room she called after 5 minutes to make sure everything was ok. My room was great! Really keen & so quiet I slept like a log! Had an evening meal & there was good choice on the menu. Sat in the bar area & the 2 gentlemen working looked after me. Would definitely recommend this hotel if you want friendly staff, a great location, comfort & cleanliness!

Stayed: October 2013, travelled on business
Thank VickySimoneJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

Stayed here on 16th - 18th August at the start of our Europe adventure. Room was very comfortable and clean. Breakfast was very good, plenty of choice and staff very friendly. BUT location was perfect for getting around London. Hyde Park opposite, bus stop outside hotel and tube (Lancaster Gate) just 5 min walk. There is a service station 5min walk from hotel (exit hotel turn right) where you can get water & nibbles.. If you want food just keep walking past service station and turn right down next street. For a fantastic pub meal with live music and great atmosphere go to The Swan (exit hotel turn left, keep walking you can't miss it). We ate here every night as the meals were great and not to badly priced. We recommend this hotel for comfort & location. Cheers

  • Stayed: August 2013, travelled with friends
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Thank juleslangy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

The hotels location is very good. Near the hotel is the tube station.
The rooms are big and clean. In the bathroom there is a lot of grout being used.
The breakfast is great and the service is very good

Room Tip: a lot of grout being used in the bathroom.
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  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Skoosh
Thank janina_de_vos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Stayed here for one night at start of honey moon before leaving for Heathrow .Great location and service .Hotel in midst of refurbishment but this did not cause any disruption despite scaffolding etc outside of room ( Saturday night so maybe builders off work for Sunday ) we were given free upgrade to suite without requesting which was a very nice touch by the hotel .The suite was small but had been refurbished and although not the biggest or highest spec was perfectly acceptable and very clean .The dining room was splendid and breakfast varied with enough choice for everyone .Service levels were high and as an added bonus we were able to leave our car parked in car park until late evening despite checking out at 10 am .Perfect for short stay or overnight

  • Stayed: September 2013, travelled as a couple
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Thank 100jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013 via mobile

Stayed here towards the end of september with my wife as part of her birthday treat, we were informed that the outside was being worked on which we can understand but believe that they should have considered doing the bedrooms first especially when this is where they make their money very tired looking and no sign of being painted recently.

Ate in the restaurant on the first night only one girl left to do everything as it was quite supervisor disappeared. Breakfast the first morning was a bit of work it out for yourself as no one explained. Condiments were more in keeping with a cafe than a London hotel, butter dish had signs of being used previously to serve beans in.

Overall junior staff very helpful and polite senior staff/management seemed to be not interested in guests. I say this as someone who works in the industry and it saddens me when it comes across that there is no care to attention to detail.

This is a shame when it has such a great location will I stay in another thistle property probably not.

  • Stayed: September 2013
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1  Thank gg14862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

London is rife with hotels touting a location in their name, which in reality are several dreary blocks away from the advertised location. This is not one of them, finally! I've often stayed in the Lancaster Gate area of London, due to its location both near Paddington and Hyde or Kensington Park. Being near this grand park gave children a place and space to run off the long flight and me a good, calm breath of fresh air mid-business trip. But there are so many disappointing hotels in the area.

Thistle Hyde Park is happily not one of them. It's a grand old hotel with high ceilings and enough ornament to keep Old World lovers happy, while offering updated and modern amenities. I was given a room for a single for a night -- the bed was a double and comfortable, the room immaculate and the dear old plumbing quite lovely. They have a warning that it may take a while for the hot water to get to the room owing to age, but indeed once it arrives it's a tub full and more. Value for money, superb. Location, great, being not only facing Hyde Park but a few steps away from Queensway Road, where one can wade through the multicultural offerings that only London offers. It's a lovely walk to Paddington and on the tube to get anywhere else. That is, unless you prefer to walk through the park to get where you wanted to go, as we did. Just lovely! Will return again! Staff trained to cater to bewildered tourists with great patience, I noticed.

A word on the scaffolding -- they're refinishing the lovely exterior and its grand balconies. It will soon be down; part of keeping an old hotel looking grand.

Room Tip: rooms facing the park are really lovely but a bit of traffic noise.
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  • Stayed: September 2013, travelled on business
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Thank EShawMtns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thistle Hyde Park

Address: 90 - 92 Lancaster Gate, London W2 3NL, England
Phone Number:
Region: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#214 Romantic Hotel in London
#272 Family Hotel in London
#286 Luxury Hotel in London
#316 Business Hotel in London
Price Range: £124 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Hyde Park 4*
Number of rooms: 54
Official Description (provided by the hotel):
Thistle Hyde Park dates from Victorian times, with a cosy, relaxed atmosphere reminiscent of a Pall Mall private-member's club. A refined, intimate building, it is a comfortable base from which to enjoy the nearby West End, Oxford Street and Mayfair. Within walking distance of Lancaster Gate and Bayswater Underground stations and a literal stone's throw from multiple bus stops, you'll find it easy to get from the hotel to wherever it is you wish to visit in central London. What's more, you have the luxury of two of London's finest public parks just across the road from the hotel entrance - perfect for a morning stroll, weekend picnic, or letting the kids run off all the excitement of a holiday in the City. ... more   less 
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Also Known As:
Thistle Hyde Park London
Thistle Hyde Park Hotel London

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