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“Brilliant - faultless!!”
Review of The Ritz London

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The Ritz London
Ranked #31 of 1,081 Hotels in London
Certificate of Excellence
Reviewed 19 April 2011

My husband and I stayed at the Ritz, as we were sight-seeing in London. The experience was wonderful and I would recommend this hotel to anyone who wants a superb hotel!!! The staff were polite, respectful and very attentive. The afternoon tea was excellent - with a sense of sophistication and style and the food was purely excellent! There is nothing to fault about this hotel - I am looking forward to returning soon!!

  • Stayed: April 2011, travelled as a couple
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Thank GemmaandMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,217 - 3,223 of 3,800 reviews

Reviewed 12 April 2011

Stayed for one night with my cousin as a treat for my birthday. The Hotel is beautiful very glamorous in an old fashioned way. Staff very friendly and attentive on check in and escorted to our room at 12..00 noon which is very impressive. Room beautifully presented and large with seating area. However the downside was no view but I assume that the cheaper -£360.00 a night!!! rooms would not necessarily have the best views but it didn't worry us. The only problem I experienced was with room service - after a long afternoon walking and sightseeig we ordered coffee to be sent up in order that we could relax a while before a theatre trip. Ordered it at 5pm - still no sign 45 mins later. I rang down and was told it should already be there. Err obviously not. It then arrived 10 minutes later - hot coffee and served to us. Too late to relax and enjoy. The best bath towels I have ever used and plentynof toiletries. Fabulous power shower. We didn't have afternoon tea as we were too busy butnit looked amazing. We did have a drink in the Rivoli Bar after the theatre which was very nice. The Hotel is of course in an amazing location and not too big - which is a bonus above some of thenother 5 stars. I would definately return and particularly as they were very quick to resolve the issue with room service by removing the charge.

  • Stayed: April 2011, travelled with friends
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Thank dizzylinzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2011

The Ritz is just that. Perfect hotel, perfect staff. Expensive but worth every penny.

  • Stayed: March 2011, travelled as a couple
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Thank jimmycrack11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2011

We were lucky (unlucky?) enough to be staying at the Ritz during this weekends trouble in London!

As always the hotel was faultless, the room was superb, service was excellent and the meal in the restaurant was delicious as always.

I work in a Customer Service environment and know that the true value of service and the excellence of staff always comes to the surface when there is an issue outside of their control - this weekends events were cetainly outside the control of the staff at The Ritz however, their Management structure is un-questionable. Control was taken very quickly and very calmly, people were moved to safety away from broken glass and smoke in a calm but very authorative manner, additional chairs, first aid, water and support was delivered very quickly to everyone. The return back to normal was seamless and staff were calm and organised.

Absolute top marks to The Ritz, The Management and The Staff ! They should not have had to deal with this situation but they did and they did it well !

Room Tip: You Have to Stay Here!
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  • Stayed: March 2011, travelled as a couple
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2  Thank Julie-AnnFrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2011

No exageration. I have had the good fortune to stay at great hotels around the world, and I can say with out ANY hesistation that the London Ritz is in a class of its own. Every detail thought out and catered for. Every wish met. Opulance that would rival Versailles. A restaurant so good that it makes my knees weak.

Simply....perfection. Just go.

  • Stayed: March 2011, travelled as a couple
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2  Thank Johnb8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2011

Stayed here as part of an Orient Express package. The whole thing was brilliant. The service is amazing and the room was everything you could expect. If you get the chance you simply must experience this pure luxury at least once.

  • Stayed: March 2011, travelled as a couple
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2  Thank Z1GSTER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2011

Our third visit to this beautiful hotel, where the staff are do friendly and make you feel so welcome. Excellent value. Great cigar lounge. Cigars in excellent condition. Lovely birthday cake awaited my girlfriend when we got into the room, great touch to a lovely room. Can't wait to go again in the summer.

  • Stayed: March 2011
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2  Thank Kieron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#16 Family Hotel in London
#26 Business Hotel in London
#31 Luxury Hotel in London
Price Range: £415 - £788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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