We have stayed at some of the best hotels in the world, and do know how to dress and behave in a top hotel. But after experiencing the rude ritz staff and their dress codes. (not being able to go into a bar without a jacket.) and my son being refused entry to meet us after buying a jacket that day, which apparently was not the right kind of jacket (how pedantic). They really do need to move into this century. We ate that evening in a top restaurant where needless to say they had nothing to say on our dress code. Would never stay here again.
(Who says there is no class distinction anymore, go to the ritz to find it) they look down there noses at you most of the time, and treat you like second class citizens.
My son was made to feel awful being stood at the door waiting for us. We will never put him in that situation again. We met at the Savoy last time we were in London and they were lovely.
The staff on check in also need a lesson in being courteous. We had to carry our own bags to our room, no one was there to do this, and they never arranged for them to be taken there. Not 5 star hospitality.
We had been looking forward to staying there as we have been in most of the top hotels in London when we meet our son. But so far this has been the worst experience.
Couple from Lincoln
- Official Description (provided by the hotel):
- Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more less
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- Also Known As:
- The Ritz London Hotel London
- The Ritz Hotel London
- Ritz Hotel London
- Ritz London
- London Ritz-Carlton