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“The Ritz Hotel London”
Review of The Ritz London

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The Ritz London
Ranked #30 of 1,067 Hotels in London
Certificate of Excellence
Aberaeron, Wales, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Ritz Hotel London”
Reviewed 28 January 2013

Afternoon tea at The Ritz was a delightful experience,service was as expected , excellent .The whole package was a treat to be enjoyed by all ages from my 18 year old daughted to my parents in their 70s .Well worth a trip out and would recommend it to anyone! thank you for a wonderful time.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Gillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (471)
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Sheffield, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 January 2013 via mobile

We have just returned from our stay at the Ritz and it was excellent. We travelled with our 2 year old daughter and had arranged for a cot prior to our arrival. When we entered our room we found a lovely cot with cute bedding,on it was a wrapped puzzle in a presentation box, her own hooded towel and special toiletries it was such a lovely touch. The hotel and especially our room were so beautiful and elegant. The only problem we had was our room service breakfast, they forgot to send some of the items and by the time they replaced them the rest of the breakfast was cold. But we really enjoyed our stay and would defiantly stay again.

  • Stayed January 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank claire0114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 25 February 2013
I am so pleased your stay with your daughter was a success - we do like to have little ones staying at The Ritz. What a pity about your Room Service breakfast, I do understand how that sort of mistake can set the tone for the day. In any event, thank you for taking the time to leave your feedback, it cannot be so easy to find time with a two-year-old, and I hope you will return to stay another time. SB
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London
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 January 2013

We celebrated our wedding anniversary with a stay at the Ritz including a dinner in the beautiful dining room with live music and dancing.

The 4 course dinner including Dressed Crab roll with Avocado and Charentais Melon,Lamb with Turnip,shallot and Lancashire pudding followed by Rhubarb Vacherin with warm doughnut and Sauternes was out of this world with service from the excellent waiters to match.

If you visit try the Rivoli Bar for pre dinner drinks,the art deco reminiscent of the inside of the Orient Express is a real delight.

Room Tip: Our room on the second floor at the rear of the Hotel was excellent apart from a few noisy guests ta...
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  • Stayed January 2013, travelled as a couple
    • Value
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    • Service
Helpful?
2 Thank gulliver007London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 25 February 2013
I am so pleased you enjoyed Live at The Ritz, it is extremely popular on a Saturday night and I think the band is wonderful. I hope you will return again to spend another enjoyable anniversary at The Ritz. Thank you for your encouraging words. SB
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Somerville, Massachusetts
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 January 2013

I was recently treated to high tea at The Ritz. I'm not usually big on tea, but I had to experience high tea in London! It was a great afternoon--the hotel is beautiful and in a great location, right near Piccadilly Circus and Hyde Park. The tea was delicious and plentiful, as were the sandwiches, scones, and desserts (my favorite part, of course).

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank ClaireAustin_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 23 January 2013

What a lovely hotel. We stayed for D<B&B in the run up to Christmas. This gorgeous place was magically decorated for the festive season. We expected the staff to be haughty and intimidating but nothing could have been more misguided; without exception they were warm and welcoming. The room was retero luxury but the bathroom a bit worn. There is a safe in the room and free wi-fi, both expected of any good hotel but not always there. The bar is atmospheric, classical art-deco, cosy and warm. Drinks are horrendously expensive, but that's to be expected; about £20 for a cocktail and for a glass of wine. The cocktails were great, the wine by the glass of very poor quality. The dining room is just beautiful; the waiters are helpful and the service impeccable. The food is "fancy", ravioli was in fact a ravioli! but it was good. The main course disappointed, meagre portions. Nevertheless the meal overall was very good indeed. Wine was not as expensive as expected, but the cheapest on the list,about £55, included a very acceptable Chablis. The cost of dinner normally about £65 for the evenings menu was inflated to £100 because it was a dinner-dance night - not to our taste and something of an imposition for a one night stay. The best experience was breakfast.
This is luxury at an affordable price, at least for some special occasion.

  • Stayed December 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank smithwolviston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 25 February 2013
Thank you for your feedback which is much appreciated. It is a pity that our dinner/dance Live At The Ritz was not so much to your liking, but I very much hope that the other aspects of your stay made up for that. I do hope you will come back and visit.....but maybe not on a Saturday night! SB
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Warsaw, Poland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 January 2013

The Ritz is impressive, however I found the hotel interior a little dated. It did not bother me because it has a very english, traditional feel to it but it does need "a good scrub".
The most important however are the people that represent the Ritz - they are just Superb!
I have never encountered staff this friendly, this professional and this attentive. Simply amazing people! They make the atmosphere and because of them, we will definitely return to the Ritz.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alicja l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 25 February 2013
Thank you very much! I am extremely proud of the staff here at The Ritz and I am absolutely delighted that you appreicated their hard work and dedication to service. We look forward to welcoming you back to The Ritz. SB
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London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 January 2013

I took my mother as a birthday treat and I have to say, they treated her like a queen. We were not only upgraded to a suite, but they also left a small birthday cake in the room for her. What a wonderful experience! the staff were helpful, friendly, and they just know how to make your stay special. I'd move in there tomorrow if I could.

Room Tip: Even if you have to save like mad, this is somewhere you should stay at least once in your life!
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Homeandaway_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 25 February 2013
I am so pleased you and your mother had such a lovely time and we were able to give you a lovely upgrade as a special treat. I hope you will come again, however I cannot promise the same suite! Thank you for your kind words of appreciation. SB
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Additional Information about The Ritz London

Property: The Ritz London
Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Luxury Hotel in London
#20 Family Hotel in London
#26 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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