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“Superb, lived up to expectations” 4 of 5 bubbles
Review of The Ritz London

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The Ritz London
Ranked #26 of 1,086 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
186 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Superb, lived up to expectations”
4 of 5 bubbles Reviewed 11 May 2013 via mobile

Went to the restaurant for a birthday, staff were friendly and highly attentive throughout.

The food was excellent. The menu consisted of many classic dishes but were executed brilliantly with great presentation. Asparagus with gulls egg and morel was a great combination and ox cheek was very tender.

Would definitely return again, the atmosphere and beautiful surroundings really make it a special experience.

Stayed April 2013, travelled as a couple
Helpful?
1 Thank DWD26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,293 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (453)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Norwich, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 10 May 2013

Stayed one night with boyfriend, it was cool but I could not help comparing it with The Paris Ritz which I stayed in a few years ago. Felt a little less posh (for want of a better word) but that is not a criticism. We didnt dine in the hotel but had a spectacular breakfast in our room. Smoked Salmon and all the trimmings.

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jasmine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 20 May 2013
I am so glad you had a comfortable stay and hope you will return. Although The Ritz Paris is run completely separately and has different owners, I nonetheless hope that you will enjoy visiting when it reopens - scheduled for next year. In the meantime, The Ritz London is very much open and looks forward to seeing you next time! SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California, United States
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 9 May 2013

Amazing hotel-very upscale with wonderful location near tube stations and buses, excellent service, lovely rooms, very fine restaurants on property and Fitness Studio
Very good English Breakfast
Provides Butler Service
London is very exciting this year and the hotel offers special packages to these events

Room Tip: Get a quiet room
See more room tips
  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Celia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 10 May 2013
Thank you for the straightforward and succinct feedback, which is much appreciated. SB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
calif
Level Contributor
223 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 9 May 2013

We've stayed at the Ritz twice and the rooms (we stayed in a suite) were magnificent - everything you would expect from the Ritz. The staff is accommodating and helpful but lacks a genuine warmth. I've gotten the feeling on both visits that if you aren't "somebody" or not wearing designer clothes they look down on you.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bigpenny34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 10 May 2013
It is such a shame that you are left with this feeling from the hard working and highly trained staff. I wonder if perhaps our British formality has given you the wrong impression as it most certainly is not in our interest to look down on anyone. Everyone should be treated the same - as a VIP! I do however wholeheartedly apologise for any mixed messages you might have received and hope that you will return for a lucky third time. SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upton upon Severn, United Kingdom
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 8 May 2013

Really enjoyed the partridge that I had, very nice, attentive staff and beautiful Christmas decorations. It lived up to its expectations for both us and our Russian friends. Nothing was too much trouble for the staff and the restaurant had the most marvellous live music from amazing musicians.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Qwertyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 10 May 2013
Thank you for those kind words. I am always very happy to read compliments about the staff, as they work amazingly hard and are truly dedicated to customer service. I hope you will visit again. SB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brodick, Scotland, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 May 2013

A pleasure from start to finish, this Iconic hotel exceeded my expectations.The staff are attentive and helpful,the decor is stunning and the atmosphere is elegant and relaxed.We had afternoon tea in the palm court and then moved on to the Rivoli bar for cocktails.A wonderful afternoon and evening.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vincent V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 6 May 2013

To celebrate a wedding anniversary, we visited the Ritz for afternoon tea. From the initial "Welcome to the Ritz" as we stepped out of the cab, the hotel staff were very friendly and helpful. The food was great (and more was continually offered). A wide range of sandwiches, followed by warm scones and fantastic cakes. Then more cakes and trifle! A wide range of teas is on offer, all served from decorative teapots. It is well worth visiting for that special occasion, especially as the setting is so good.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank matts3872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz London

Property: The Ritz London
Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Business Hotel in London
#26 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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