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“Luxury and Style”
Review of The Ritz London

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The Ritz London
Ranked #27 of 1,063 Hotels in London
Certificate of Excellence
Thornton Cleveleys, United Kingdom
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Luxury and Style”
Reviewed 27 December 2013

Stayed at the Ritz for a long weekend as a treat to ourselves, yes it costs a lot of money, but you do get what you pay for. Class and service are top notch. The Rivoli bar is the most stylish of places to enjoy a cocktail or pre dinner drink.

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank Dave1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 30 December 2013
Thank you! You made a fabulous decision when choosing The Ritz to spoil yourselves! I do hope you will come back when you next feel like a special treat. SB
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West Sussex
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 25 December 2013

We booked this for a special occasion but wow, what a place to stay. From the moment we climbed the steps to the door until we departed I seriously have to say this is a lovely place to stay.

Doormen, reception staff, conceirge, waiters, room service, everything is just polished. The rooms are small but the Bose sound system, the big television, the beautiful decor, I could go on.

If I have a criticism I'd say don't bother with the full English. The breakfast buffet is awesome but the full fry a bit "normal". Gosh that sounds harsh but really it's the only thing I would do differently next time. And there WILL be a next time!

Not a place to go every day but occasionally, if you need to treat yourself, this is well worth paying for.

  • Stayed October 2013, travelled with family
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Helpful?
2 Thank Alwayslooking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 30 December 2013
Excellent news! Thank you for your kind words and I look forward to being able to welcome you back for another happy stay when the occasion arises. SB
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Lochinver, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 December 2013

Had 3 days here in December to celebrate a friends 50th birthday. The room was fabulous; very spacious and beautifully decorated in Ritz blues, peaches and golds. The only thing I did notice was that the beds don't have fluffy mattress toppers, just a sheet and they are really, really, squeaky! every time you sit, move or get up the bed squeaks so as we could hear the guests in the room next to us I am assuming they could hear us too! The staff are very polite and treat everyone beautifully. Compared to the other hotels in the area the cost of the room was reasonable but once inside things are quite pricy so do bear this in mind when ordering drinks, lunches or room service. Delicious lunch and two hours of people watching in the Tivoli bar, which had a very interesting mix of clientele, many being not what I expected at all. The private dinner in the Marie Antoinette Suite was beautiful and again the staff were quite exceptional.

Room Tip: If you want a quieter room then ask for a room looking the park.
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  • Stayed December 2013, travelled with friends
    • Value
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Helpful?
Thank RuddyglowPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 30 December 2013
I am delighted that you appreciated the service you received. I do believe this sets us apart from many other hotels. It is a pity you did not mention the 'squeaky' mattress during your stay, as this could have been changed for you - nothing is too much trouble at The Ritz! I hope you will visit again and thank you for taking the time to send in your comments. SB
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hastings
Level Contributor
192 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 24 December 2013

as a family treat we indulges ourselves with afternoon tea and loved everything....the food really was gorgeous, the mixes in the sandwiches delightful....the cakes sublime...thoroughly recommend this experience and what's more for those with the larger appetite there was plenty of more if you wanted it

  • Stayed December 2013, travelled with family
    • Value
    • Service
Helpful?
Thank karen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaham, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 December 2013

I booked The Ritz to have a splendid setting in which I could propose to my girlfriend. I could not have picked a better place. The history, quality, surroundings and, most importantly, the service were all of the highest order. The staff literally did everything possible to make the day go smoothly and create a memory that we will re-count for a long time to come.

For the weeks before we arrived, I was emailing the hotel with requests and requirements. I always received a response the same day and nothing was too much trouble. I also received a call from the reservations manager who was genuinely excited at my idea to propose and wished me all the best.

From arrival, the entire experience was exceptional and we were treat like celebrities, even though it was obvious this was probably a once in a lifetime visit. Everything was delivered to the room as I asked and at the time I asked. After the proposal we went out for celebratory drinks and when we returned, rose petals were spread around the room and formed a heart on the newly changed white linen bed. A complimentary bottle of Ritz champagne sat in an ice bucket and romantic music was playing on the television. It really was magical.

I cannot speak highly enough of The Ritz and my fiancé and myself would like to extend our thanks once again for making our engagement so special.

  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank Kevin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 30 December 2013
Congratulations to you and your fiancée! It is always a pleasure to be able to be part of a life changing event and it is most gratifying to learn that everything went to plan. I hope you will drop in to re-live the magic should you be in the vicinity in the future. I hope the wedding plans proceed happily. Good luck. SB
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cheshire
Level Contributor
169 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 22 December 2013

Stayed in October for two nights as our wedding anniversary. Timeless, historic, beautiful building. Ornate, comfortable, beautiful room with a huge marble bathroom and the best shower in the world. Paid £700 for two nights. Had a cocktail in the bar and also afternoon tea at palm court, expensive but part of the experience. Recommend highly the Wolseley opposite for breakfast or lunch.

Perfect location just next to Green Park tube and 15 min walk to theatres.

Loved every second!

Room Tip: We had a basic one and it was stunning
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank tescoqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 30 December 2013
Thank you for choosing The Ritz for your special occasion, it is always a pleasure to learn that our efforts have been appreciated and I hope that the memory of your stay will remain fresh for years to come. I do hope you will come again. SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 December 2013

Have been to The Ritz before but not as a resident . Booked a 1 night stay in a Deluxe King room for my wife's 50th Birthday. From the moment we stepped outside the taxi we were treated like royalty , staff could not have been more helpful. The room was huge and I highly recommend breakfast room service ( a very reasonable £5 charge) which is brought to you on a small table. The Rivoli bar is a true jewel in this crown and we also had a meal in the restaurant which has live music on Friday and Saturday nights, as you can imagine the quality of food and service was fantastic. You could go to much cheaper places but if you want to celebrate special occasion which will live long in the memory look no further than The Ritz,

Room Tip: Deluxe Kings are huge rooms but you can go cheaper in the Superior King or Queen.
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Rooms
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Helpful?
Thank Renato S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 30 December 2013
It does sound like we have gained another happy customer! Thank you for your straightforward comments which require no further explanation. I hope you will visit again and we can continue to live up to your high expectations. Happy New Year. SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz London

Property: The Ritz London
Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Business Hotel in London
#27 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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