We stayed the week of Christmas. The service was amazing. When I called for a shoe shine or turn down service, the staff would be at our door within minutes. Michael the doorman was very friendly and remembered our name every day.
Some people don't like the tight security, but I appreciated it and felt very safe. Hotel security was posted around the lobby at all hours. There were extra men on duty in the evening.
I appreciated the dress code. Jeans are not permitted in certain areas of the hotel. Guests look elegant and sophisticated. There is an air of respectability and Old World glamour. I loved it!
We had two rooms because we brought our teenagers with us. Both rooms were stocked with lots of fluffy white towels. We had complimentary bottled water and ice every night. The sheets and pillows were soft. Mattress was comfortable.
It is quite expensive to eat at the hotel. The waiters in the main restaurant were very snobby during lunch and dinner. They tried on numerous occasions to up-charge us and I felt the language barriers and accents would increase during these moments. If we didn't consent to the more expensive bottle of wine, for example, then the waiter/sommelier would get huffy and irritated. He didn't seem satisfied when we ordered the $300 bottle of wine! That was after he gave a glowing report on a $3,000 vintage, and then the $700 vintage. Nevertheless, there are plenty of restaurants nearby if you want to avoid the persnickety waiters in the main restaurant. However, the breakfast staff was very nice. In addition, Rivoli Bar staff was nice.
The room rate was reasonable for the amenities and service provided. The hotel was spectacularly decorated for Christmas. We had tea and there was a never ending supply of food.
Hotel guests can dine at The Ritz Club casino. You can't gamble, but the bar is phenomenal.
The only negative was that the shower sprayed water all over the floor. This happened in both rooms because the glass shower door provided inadequate coverage. The water damage made the paint peal off the walls.
Overall, I'd definitely stay at this hotel again.
- Official Description (provided by the hotel):
- Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more less
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- Also Known As:
- The Ritz London Hotel London
- The Ritz Hotel London
- Ritz Hotel London
- Ritz London
- London Ritz-Carlton