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“Pudding on The Ritz”
5 of 5 bubbles Review of The Ritz London

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The Ritz London
Ranked #28 of 1,088 Hotels in London
Certificate of Excellence
Hampshire, UK
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Pudding on The Ritz”
5 of 5 bubbles Reviewed 10 June 2014

My daughter and i celebrated our birthday at The Ritz with lunch on Sunday. On entering the hotel everyone greeted us with genuine smiles and made our visit very special. When we first sat down, we looked around and were outnumbered by the waiters, but the restaurant soon filled up and that was when the well trained waiting staff really showed how truly professional they are. They served up every course with perfect timing and the food really is in a class all of its own. The smoked salmon was melt in the mouth delicious as was the roast beef. We finished off with cappucino's and the chef had made us a birthday cake, so we really did have pudding on The Ritz, a lovely touch and i shall cherish those memories spent with my daughter for a long, long time.
If you haven't eaten at The Ritz, you really should make time and go. Your experience from the moment you walk through the shiny doors to the moment you leave is just about as near to perfection as it gets.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Missy2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Gloucester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 June 2014 via mobile

really hard to find any faults?! at all the waiting staff attentive and catered to anything we asked. The sandwiches were exceptional and cakes and usually im not too keen on scones but the ones presented to us were heavenly! would really go back again! thanks to all the staff! :-)

Stayed June 2014, travelled with friends
Helpful?
1 Thank slave4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We stayed here fro a special occasion - just the one night but it was a wonderful night. The welcome was courteous and professional. At no point were we made to feel any less special than some of the wealthier clients who may stay here which is the mark of a truly classy establishment in my view. The room was upgraded slightly at no cost, was luxurious, incredibly comfortable and all the small details made it that much more special.

There was a slight problem with one of the dishes for dinner dealt with incredibly swiftly and in a manner that made our evening even more memorable. The duty manager could not have been nicer about it all.

We might never be able to afford to go back but thank you for the best night in a hotel we have ever had and a memory we will always treasure.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Milton W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 16 June 2014
Wonderful! I am delighted that you enjoyed your stay and firmly believe that The Ritz is exclusively for everyone! Thank you. SB
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London
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We held our Wedding at the Ritz for the occasion of our marriage, staying for 3 days in December 2013.

On behalf of the entire wedding party a huge thanks to the Ritz for putting what was a truly memorable experience. From the moment we arrived through to departure we all felt the Ritz provided accommodation, restaurant service and ‘beyond the norm’ attentiveness like nothing any of us had experienced (and between the group there are some very well-travelled types), delivering an event that was special and will never be forgotten.

One of the main reasons that the Ritz maintains their standards are their staff and in particular in this case, our wedding coordinator.

His impeccable attention to detail, his absolute unflappability in mini crisis situations, his knowledge of what is required without being asked, his whole demeanour as he carries out his duties all reinforced the first impression as you enter the Ritz, this place is where I want to be.

He and all the staff immediately brought the whole Ritz experience (and what we wanted our wedding to be) closer to us. Patrick’s can do attitude was welcome by all guests and really did help people relax very quickly. His attention to detail was unquestionable and he showed great skill in somehow being available at the right time (even just bumping in to him when you needed assistance) without ever crowding or making us feel claustrophobic. The extra efforts made (upgrades / room preparation and alike) were hugely appreciated as they also went a long way to making the most perfect wedding.

The staff helped to make, what would have been a very special day, just about the perfect day.

How they arranged for the sun to shine on that day in December, (the only day of bright clear sunshine of that week) only they know!

It’s truly the best hotel in the world. I can’t wait to return for our anniversary!

Room Tip: Green Park Suite. Stunning.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovelylass38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 16 June 2014
I personally enjoy knowing that there are weddings being held here at the hotel. The Ritz is a fantastic venue for such a special occasion, and the fact that we will always be here for anniversaries and other milestones allows us to enjoy return visits from familiar faces time after time. Even couples who only return for a silver wedding celebration will be able to take a walk down memory lane and often encounter someone who worked here at the time! I very much hope that you will return to relive that special day. SB
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Warwickshire, UK
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

We had the afternoon tea as a present for our special anniversary, it was a very hot afternoon and being Friday the hotel area associated with afternoon teas was extremely busy, as some of the waiting area was reserved we were directed to the bar where we were greeted by the bar man and advised although we would like a drink we could not offer us one as all seats were taken!. He took us back outside to the tea waiting area and left us! Fortunately the young lady looking after tea bookings saw us looking lost and advised us to take a seat at one of the reserved tables and were were to ignore the reserved signs - all credit to her. At the allocated booking we were led to our table where a waiter greeted us and after a short while our choice of tea to drink was made (about 10 available) and also would we like a glass of champagne - as it was a special occasion we said yes, the sandwiches and cakes were brought out but unfortunately they had forgotten about a special request for no chocolate our nuts but upon pointing this out the cakes were removed and returned shortly with a different selection. The sandwiches were nice but I am not sure if because we had a late afternoon booking the bread was rather dry, almost as though they had been prepared and kept open in a fridge. More sandwiches brought and then scones and an offer of two types of sliced cake.

I all a pleasant experience, something we had always wanted to do but just surprised by certain staff attitudes(bar) and the standard of the sandwiches. Oh and yes I know it was a special occasion but a glass of champagne £12 each come on Ritz surely this is something which should be included in the overall cost of the high tea.

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank EborWarwickshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

We have made many trips to London for new shows and sight seeing. We have always liked the idea of high tea but as I am lactose intolerant (allery to milk products) we thought it would be a waste of time and money.
When we booked we made a note of the dietary requirments and we had a reply that they can cater for such needs. Great!!! We did email again closer to the date as a reminder but they had made a note and were happy.
When we arrived all of the staff were very friendly and we were made to feel at ease. Seated a little early. We had the tea menu. I dotn know much about tea, it was more about the experince so I chose the 'champange of tea' and it was very tasty.
The waiter brought out the sandwhich which had normal cake on the top level and normal sandwiches on the middle and milk free sanwhiches on the bottom for me. They were all very tasty. I also had a second plate with 5 different cakes! I was delighted. I had expected just to be offered a fruit salad. Its a nice idea but as we were both paying the full amount i was hoping for something more creative, I was not disapointed at all.There was chcolate brownies, mini muffins with different tastes and another beautiful liquid centre desert I have not tried before.
All of the food was lovely as was the champage and tea. I could not have the scones or the cake from the trolley but that was fine as I was overfaced by the delicious cakes and sandwhiches already.
To anyone with an allergy dont feel phased about booking high tea. The ritz staff were very helpful with communcation before we vistied and everyone on the day made the process very easy.
Thank you so much to the staff who made the trip so memorable.I hope to go again when another big birthday rolls around.

  • Stayed May 2014, travelled with friends
    • Value
    • Service
Helpful?
1 Thank pwllgmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2014 via mobile

Chose to stay at the Ritz during my business trip.
Absolutely superb all round , staff were extremely welcoming and friendly. Well presented at all times, great with bio lingo.
The room was fantastic, clean and up to high standards, better than I even expected.
The function room was brilliant, staff catered to all my clients needs. Was very impressed and will definitely bring my custom back. This is definitely the best hotel in the UK

Stayed June 2014, travelled on business
Helpful?
Thank MalinaRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this review, 16 June 2014
This makes lovely reading and I very much hope that your next visit will be as successful and enjoyable. Thank you. SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz London

Property: The Ritz London
Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Business Hotel in London
#28 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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