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“Great, if you have a deluxe room or a suite.”
Review of The Ritz London

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The Ritz London
Ranked #31 of 1,075 Hotels in London
Certificate of Excellence
Reviewed 8 July 2014

That was my third time at the Ritz. To be quite honest I have always been a Claridge's client but as my wife does not like the art deco style if the Claridge's I thought I should book there. When I made the reservation, months before through Booking.com, I asked for a quite room on a high floor overlooking Green Park. I was assigned room 227 which is on the second floor, overlooking the building across the backyard. I complained, and eas told that all executive rooms have similar view so I was offerd for an extra GBP100 (Euro 130 or $160) per night the last available deluxe room at the 5th floor (522) which was fine .Otherwise, the hotel is old and so are its customers which overfill the tea salon every afternoon (tea and sandwiches cost GBP46 p.p.!). Breakfast is very good (especially Bircher Musli, fruit, salmon and cheese), save the croissants and danish pastries which are tasteless. So if there are a few things to learn from my experience, 1. Book a deluxe room which was not offered by Booking.com -perhaps try the hotel's web, or a suite 2. Avoid room 227 3. Room 522 is fine 4. Avoid croissants and danish pastries 5. Try the Bircher Musli, cheese and smoked salmon for breakfast at the Ritz salon.

  • Stayed: July 2014, travelled as a couple
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4  Thank Okyalos21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,112 - 2,118 of 3,630 reviews

Reviewed 7 July 2014

We stayed at the Ritz for 2 nights in April and what a delight. Everyone who walks through the door gets treated as the most important person in a Ritz staff member's world at that given time. The staff are obviously very proud of where they work and love to put on a show for the guests- whether it is the cheeky over the top "I can get that organised for you Madam" of Michael the concierge; or the deft replacement of a tablecloth on an afternoon tea table by one of the highly skilled waiters, everyone does their job to perfection and as a sales and marketing professional I found the subtleties of the up-selling an absolute delight. Our room was glorious with all trimmings you expect of a high class establishment. The decor of the whole hotel was just breathtaking and the doorman remembered my name and what I was doing for the day and followed up to see how i went upon returning to the hotel later in the afternoon. Michael got us tickets for the dress circle for the Book of Mormon and did it with a great display of showmanship. We stayed at the Savoy for 2 nights prior and found that hotel was stilted and disinterested in us as guests in comparison to the Ritz. Both hotels were on our bucket list, the Ritz will receive a return visit!

  • Stayed: April 2014, travelled as a couple
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2  Thank bronwyn b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this reviewResponded 17 July 2014

Fabulous reading! It sounds like an old fashioned case of 'Puttin' on The Ritz'! Thank you for the generous words and I look forward to welcoming you back in due course. SB

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Reviewed 6 July 2014

I stayed here for my 1st year wedding anniversary ,amazing hotel staff can't do enough for you we stayed in a superior room very spacious rooms and with excellent mini bar, we also had dinner which was outstanding ,they also came over with a little anniversary cake which was very romantic touch ,the ravoli bar and casino are also very relaxing and enjoyable to have drinks and relax would highly recommend this hotel it's gorgeous

Stayed: November 2013, travelled as a couple
1  Thank smcScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this reviewResponded 17 July 2014

We love to make celebrations extra special at The Ritz, and I am thrilled that we lived up to expectation for you. I hope you will chose to spend many more happy anniversaries here with us in the future and I thank you for the kind feedback. SB

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Reviewed 5 July 2014

July 29th sees the ruby wedding celebrations celebrated in style at the London Ritz.Set up as a complete surprise months earlier we travelled to London by rail and HST 1.Arriving early we sat in the grand hall listening to wonderful piano recitals and at the appointed time were delivered politely and gently to our tea table which would be our romantic space for the next two hours.Exquisite sandwiches,superb pastries and cakes,lovely scones with butter and jams together with individually blended teas and coffees made the occasion of a lifetime something to be treasured for ever and all for £45 per head.Served by a nominated staff member full of finesse and professional we had the royal ruby treatment afterwards to walk in the late afternoon sunshine through Green Park and up the Mall to the Palace before heading for the train home

  • Stayed: August 2013, travelled as a couple
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Magnificent and worth every penny, my wife had a fantastic birthday. Quite possibly the finest Lemon Drizzle cake I've ever tasted. Lives up to the legend and can't wait to go again. The Sunday Roasters.

Stayed: July 2014, travelled as a couple
1  Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

We recently stayed for four nights and "wow". The service from every member of staff we came across treated us like we were royalty. Don't think I opened a door or moved a seat for four days.
The room was excellent, fresh flowers, chocolates, champagne on arrival. Asprey toiletries were replenished daily.

Room service for breakfast, expected a tray and ended with what seemed like a banquet with our own little dining table.

Afternoon tea was an excellent experience, again the staff could not be more polite and we were offered plenty of sandwiches and extra pots of tea.

We had an evening meal on our last night and the food was divine. We were presented with a lovely little cake and once returned to the room our bed had been scattered with rose petals.

The room had a good view and although Piccadilly facing, it was really quiet at night. Beds were comfortable too with an excellent turn down service.

I keep prancing around in my Ritz slippers wishing I was back there.

From checking in to checking out the service was top class!

Thank you to all staff for making our stay such a wonderful one.

  • Stayed: May 2014, travelled as a couple
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3  Thank Angie-Leeds-Yorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Boxall, Managing Director at The Ritz London, responded to this reviewResponded 17 July 2014

I am so pleased that you were looked after from arrival to departure and thank you for your kind feedback. I hope we will see you again in the future. SB

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Reviewed 1 July 2014

My daughter bought me the gift of a traditional afternoon tea at The Ritz for mothers day as she knows it's something I've always wanted to do. It was a lovely experience, just as you would imagine. The sandwiches were a bit fancy, so if you like plain food, like my daughter, you won't eat much. The cakes were good, and the scones and clotted cream. They bought more sandwiches round and more cake, but we were stuffed. There was a big choice of teas but we stuck to English breakfast. The waiters were very professional and polite and helpful. All in all, a lovely experience, if not a little expensive.

  • Stayed: June 2014
    • Location
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Thank TanyaBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Business Hotel in London
#31 Luxury Hotel in London
Price Range: £410 - £887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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