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“rotten at the ritz”
Review of The Ritz London

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The Ritz London
Ranked #30 of 1,068 Hotels in London
Certificate of Excellence
Pebble Beach, California
Level Contributor
130 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“rotten at the ritz”
Reviewed 15 September 2010

booking a grand european tour ---the ritz london was an early choice; and the default for london. boy what a mistake.. having stayed there seven (7) times in the past five years.

from a non stop talking chauffeur (@ 350 usd for transfer from railstation ) to a room slightly larger than a closet; at 600 usd a night; to a room made up as a single--- when had informed them it was our 25th wedding anniversary... this hotel no longer lives up to its previous reputation... lousy service , and run down fittings;even rotten fruit ---well worth a miss.
one bright spot ; michael the long term concierge is still professional courteous, and
"one of the old school"---unfortunately michael cannot carry the rest of the hotel alone

literally walked into the ritz paris; and was well taken care of--- here where i was an old returning guest ;whose spent tens of thousands of dollars... seemed to be a leper.

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
23 Thank laoban173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2010

..Over the top on poshness, but that is what staying at the Ritz is all about.
My significant other surprised me with a mystery trip - which was staying at the Ritz and going to see The Mousetrap. It was lovely, although I wish I had known we were staying there as you have to be "properly dressed"...we had to have breakfast in our bedroom as we both wore jeans :( (!!)

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
Thank twinkle_toes65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northumberland
Level Contributor
517 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 831 helpful votes
Reviewed 5 September 2010

we booked afternoon tea to celebrate my son's birthday and we were not disappointed. our waiter was very friendly and professional and the sandwiches and cakes and scones kept on coming and they were delicious. all in all a very enjoyable experience and a nice relaxed atmosphere. obviously it is pricey but after all you are in the ritz!!!

  • Stayed September 2010, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank holiday032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2010

Either for business or for leisure do stay at the Ritz. This hotel sets the standard for luxury Hotel industry. Everything is perfect. The staff tries to guess your needs and anticipate them. Stayed again.Loved again.
PS:Don´t miss the afternoon tea

  • Stayed April 2010, travelled on business
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Helpful?
1 Thank yorkd50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England
Level Contributor
177 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 1 September 2010

I made my one night reservation through LHW and selected the Ritz almost entirely because of its location, which was within a 1 minute walk to where I needed to be the next day.
I arrived very late in the most atrocious weather, which had caused havoc with my travels during the day. In complete contrast to the chaos outside, the very warm welcome I received on arrival was about as good as it gets. Everything relating to check in was dealt with perfectly and within minutes I was relaxing in the comfort of my room. Check out was just as efficient.
The hotel itself is everything I expected but the staff are what makes this place world class - service as good as I've had anywhere.
I had only ever previously had afternoon tea at the Ritz (which is also excellent), but there is no doubt whatsoever that I will be staying here again.

  • Stayed August 2010, travelled on business
    • Value
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Helpful?
Thank MikeHibb666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2010

we found this hotel on luxury group website, which only features the cream of the crop and allows you to book direct through hotel's own website.
we were totally impressed with this hotel from the start - its not cheap but then again you don't go the Ritz if on a budget.
very plush and very service oriented hotel. we loved it. expect to see celebs and other glitzy people.
restaurant is fabulous as well.

  • Stayed May 2010, travelled as a couple
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Helpful?
Thank ErnestoRojas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 August 2010

Since the early years of the 20th century, The Ritz Hotel in London has been synonymous with luxury, elegance and fine dining. While it is a destination that most of us couldn’t afford to patronise on a regular basis, for those lucky enough to have saved the wherewithal for a ‘special occasion’ visit it is a highly desirable location. I was fortunate enough to spend two days there in Jan-04…

and they were two days I won’t be forgetting in a hurry. ...

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m-schwabing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz London

Property: The Ritz London
Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Business Hotel in London
#30 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton

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