I booked 2 double for 3 days at the Ritz through Amex Platinum and would have been entitled to room upgrades. Like all bad hotels , the Ritz did not honor the promise to Amex. One of the rooms was only ready by 4 p.m. . Our room was cold we had to ask for an extra radiator. Not only did nobody at the Ritz remember our names, my daughters were treated like prostitutes when they came home to the hotel after their graduation ball! just because after 2 days we were still not identified as guests staying at the hotel!
when we checked out we were in for a big surprise.Our bill had more than 300 pounds of unjustified charges on it. Room service on the morning we checked in (how can I consume breakfast when checking in at 1p.m.?) A local phone call of 10 minutes cost 33 pounds, Under no circumstances would I stay at this hotel ever again.
- Official Description (provided by the hotel):
- Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more less
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- Also Known As:
- The Ritz London Hotel London
- The Ritz Hotel London
- Ritz Hotel London
- Ritz London
- London Ritz-Carlton