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“Amazingly friendly efficient staff to a beautiful hotel” 5 of 5 bubbles
Review of The Athenaeum Hotel & Residences

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The Athenaeum Hotel & Residences
Ranked #165 of 1,089 Hotels in London
Certificate of Excellence
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazingly friendly efficient staff to a beautiful hotel”
5 of 5 bubbles Reviewed 15 December 2013

I took my friend to see a show and upgraded to a park view room before my stay on reflection I don't think it would have mattered as the hotel staff make the hotel, Marco being the most genuine young man, along with every single member of staff being so efficient with nothing being touch trouble and most importantly a sense of humour and a smile. When speaking with other guests it is apparent the reason they return each year is for the same reason. We will now become returning customers as often as we can. Well done atheneum hotel staff!! Merry Christmas

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sammi317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 24 December 2013
Thank you for the compliments about our staff; this will make Marco's day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,207 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 December 2013 via mobile

Good service, nice building, perfect location at a reasonable price.
The people are very kind and open to help.
The breakfast was stunning! Not very big choices, but everything was really good (I suggest the smoothies).
Highly recommended for business and holiday stays.

Stayed December 2013, travelled on business
Helpful?
2 Thank Belinteo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 24 December 2013
Thank you for your lovely review. It is so nice to hear that you feel we are kind and helpful. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
5 of 5 bubbles Reviewed 12 December 2013

Absolutely stunning hotel
As it was my birthday my room was upgraded to a suite with a cake
Fantastic service and fabulous suite
Perfect location within a easy walk to the tube and only a short walk to Piccadilly.
Would definitely stay again

Stayed February 2013, travelled as a couple
Helpful?
Thank Thelanes11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 24 December 2013
We think it is wonderful that you chose to spend your birthday with us! Thank you for the great review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Egham, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 December 2013

I stayed here with my friend I was welcomed my a charming and very friendly doorman named Jim who made me feel extremely welcome after checking in and visiting the beautiful room we went to the restaurant and met a lovely waiter called Pedro who worked very hard to ensure the service and experience was fantastic.

Can not recommend the hotel Enough was lovely and can't wait to stay there again.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edyta307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 11 December 2013
Thank you for recommending us! This will make Jim and Pedro's day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

Just spent one night in this hotel whilst visiting London, and this hotel was every bit as good (and more) as the reviews we read.

Firstly the excellent staff. We were met by Jim the doorman who carried our cases in and then valet parked our car nearby, then Betty at reception made us very welcome when booking in. We were then shown our room which was spacious, well appointed, with comfy bed and large flat screen TV. We were then advised apart from alcoholic, everything in the mini bar was complimentary such as soft drinks, crisps and chocolate. Also tea and coffee making in the room. The en suite was also of high standard with large shower.

The location was great (which is why we chose it), and very close to Hyde Park and just a short easy walk to Harrods. The Hyde Park underground (on the Piccadilly Line) was just a few minutes up the road which took us strait into Covent Garden. Also nearby are as good selection of restaurants including Hard Rock Cafe (just a few doors up) and Prezzos just around the corner.

The cosy bar was great for a quiet evening drink, and breakfast in the garden room was a really pleasant experience.

Granted the hotel is not cheap, but then this is Mayfair. We did "shop around" for the best price and the discounted one we chose included continental breakfast which suited us fine. Bear in mind though if you have a car there will be a daily charge for parking, we paid around £35.00 and the car was valet parked (by Jim) when we arrived, and returned to outside (by John) when we were ready to leave. What more could you ask.

What else can I say, except thanks to all the staff who made our very short stay such a pleasant experience. We look forward to returning.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mike3232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 11 December 2013
We are so pleased that you felt at home with us and enjoyed the fabulous location! We are very lucky having the best of London on our doorstep. The team will be delighted that you mentioned them by name, thank you. We look forward to welcoming you back to your London home - and do feel free to book directly with our best rate guarantee!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

Just stayed one night in an apartment but hotel was very nice. Mini bar comped, concierge great. Staff overall very helpful. Would definitely go back when next in London. Right near St James park which is nice for getting out. Duck food in room for the kids as well.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mtnClimb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 10 December 2013
Thank you for your lovely review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

Me and my boyfriend stayed here as a birthday treat for him. Firstly we were greeted by the bellman who took our bags and asked for our names. We arrived early and were shown our room straight away which was very pleasing as I had arranged a busy day for us. We then went downstairs to the spa - massage was amazing. On leaving to go to the Marylebone, the bellman complimented us on our way out. On arriving back to our room late that evening, we were surprised with a cake and a note that wished my boyfriend a happy birthday! On the next morning, we went down for breakfast which was divine! I would definitely recommend this hotel to anyone looking for that something special.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nmvb90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AthenaeumHotelLondon, Marketing Manager at The Athenaeum Hotel & Residences, responded to this review, 8 December 2013
Thank you for your kind words; we are so pleased we could be part of your special occasion!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Athenaeum Hotel & Residences

Property: The Athenaeum Hotel & Residences
Address: 116 Piccadilly | Mayfair, London W1J 7BJ, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Business Hotel in London
#56 Family Hotel in London
#85 Romantic Hotel in London
#130 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Athenaeum Hotel & Residences 5*
Number of rooms: 164
Official Description (provided by the hotel):
By the Royal Parks Intimate and sophisticated, the fabulous 5-star Athenaeum is your home-away-from-home in Mayfair, central London. You're opposite Royal Parks and Buckingham Palace, just down the road from national museums and galleries, and close to world-renowned shops and theatres. Michelin-starred chefs For eating and drinking, there's afternoon tea (voted "Best in London 2012"), an restaurant run by Michelin-starred chefs, and a fine bar - home to a large collection of whiskies and signature cocktails. For a little "me-time", our spa offers relaxing treatments, relaxation room, wet area and a well-equipped fitness room. Free WiFi, iPod(R) docks All guestrooms are spacious with modern decor and premium bedding. You can catch a game on the plasma TV, stream tunes through the iPod(R) dock, and browse the Web with free WiFi, all while sipping an espresso coffee. ... more   less 
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Also Known As:
Athenaeum Hotel And Apartments
Athenaeum Hotel Apartments

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