My partner and I stayed here from the 13th to the 17th of October 2009. We chose the Ridgemount because of the large number of positive reviews, and the fact that it's relatively cheap (for London) and many people said the hotel was very clean.
We arrived about half an hour early, though we were able to wait in the lounge whilst the room was being cleaned. They provide free tea (P&G tips) and coffee (Maxwell house), free internet on a public-use computer, as well as free wifi - though the signal is a bit dodgy if you leave the ground floor (occasionally we could get it in our room, usually we could pick it up on the stairwell). There's also a vending machine with cans of coke etc for 50p.
We booked a few months in advance and were given room 26 - a double with ensuite that overlooked the back garden. The room was larger than I was expecting, though I've read a lot of people find them to be quite small, but if you're only using the room as a place to sleep then the size is fine.
The outside temperature varied between about 7 and 17 degrees Celsius - even so, the room was quite warm, and we slept with the window open a little at night to keep from getting too hot. I definitely wouldn't stay here in the middle of summer, as I can seeing the rooms being quite unbearably hot.
Having the window open did increase the noise level a fair bit, though this didn't bother me at all and I was able to sleep well. This might have been a different story if we'd been given one of the rooms facing the street, as it's busy most of the time (even at night) and the noise level is higher.
The bed was an actual double - not a queen, so if you're not used to sharing such a small bed with your partner you might be a bit put out. The bed was made, towels were replaced and the room and bathroom were cleaned every day.
The bathroom is a smallish, but doesn't fog up when you shower. There's plenty of space to store toiletries, and the water pressure was great.
Breakfast was between 7 and 9am and was included in the price. I never had to wait for a table, and the staff were always very friendly. There was coffee, tea and orange juice - I also heard someone ordering a hot chocolate, though I never asked for one. A choice of 3 cereals (when we were there they were cornflakes, frosty flakes or bran flakes) was followed by an egg & bacon (I read that a lot of Americans thought it was more like ham than bacon, though I think that's because American bacon is teeny thin little rashers. I'm Australian and it was just like our bacon at home, if not a little thicker). There's also a cooked breakfast item that rotates every day - tomato, baked beans or a sausage. This is all topped off with as much toast (with butter and marmalade) as you like.
Overall I'd stay there again.
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