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“Fabulous english hotel”
5 of 5 bubbles Review of Claridge's

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Claridge's
Ranked #49 of 1,089 Hotels in London
Certificate of Excellence
St. Annes-on-Sea, United Kingdom
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Fabulous english hotel”
5 of 5 bubbles Reviewed 5 February 2014 via mobile

my wife and I visited for her 50th birthday and enjoyed our 2 days of luxury at this gorgeous hotel.We were made to feel so special from the door man to the manager himself.We enjoyed our afternoon tea and although everything was not perfect the staff sorted things out with no fuss.The room was typical art Deco and the service given was above and beyond.The food at the foyer restaurant was special as was the fantastic ambiance.my wife will long remember our stay at this English classic run by Mr Thomas Koch's and his highly trained staff from all over the world.You must visit it if you stay in London!

Stayed November 2013, travelled as a couple
Helpful?
1 Thank ian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear “ian m”

Thank you for your fabulous review but I was sorry to learn that your Afternoon Tea was not perfect.

Please come back and see us again soon.

With regards,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,558 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (272)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Cannock, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

Stayed here for a treat, delightful experience and first class service. Staff impeccable and always smiling. Tasteful room and lovely touches. Lives up to the reputation and will look forward to returning.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear "Jackie B",

Your review means a great deal to all the team who promise to keep smiling.

With kind regards from us.

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Claridges is one of my fav hotels in London. It's very classy, and the service is great. Depending on which room you get, the bathrooms are usually very large with heated marble floors and heated towel racks. If you like classy traditional hotels that make you feel like royalty, then this is the place to go. HIgh tea is very good here, served in a very shmancy dining room with live music. My only complaint is that the tea service and food is pretty pricey. But guess that can be expected..

While staying here the last time, I encountered a few issues: slow bathtub drain, doorknob feel off in my room, didn't receive my paper, etc.. Mostly small stuff, but thankfully they took care of it and hooked us up.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scorpio7765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear "Scorpio7765",

I was delighted to learn how much you enjoyed your most recent stay.

Happy travels.

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

We stayed at Claridge's on the 26th and 27th January. What an amazing hotel, and fantastic staff. Anna at Reservations and front desk was simply incredible, she arranged and made a special weekend into one of the most memorable weekends my wife and I have ever had. Our room, 407, was beautiful, a lovely suite with tasteful living room and bedroom. Our butler Stephen was kind, attentive and very witty and made every part of our stay a complete joy. Both bars were amazing and the Espresso Martinis and Brandy Alexandra are to die for.
This was a very special weekend that has been made forever memorable by the outstanding staff at Claridges. Thank you and we will be back.

Room Tip: claridges suite 407 is truly amazing
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keechies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear "Keechies",

Our number one priority is to ensure that our guests are made to feel special and that they take away with them nothing but wonderful memories and all the team are thrilled that we achieved this for you.

With all good wishes,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberlour, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

Staff, location, food room - MAGICAL

We had afternoon tea here and it was far better than The Ritz. We also used the Spa and the therapists were terrific.
Breakfasts were delicious too.
Reception staff fantastic.
Just didn't want to leave.
CAnt wait to go again!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear "Margo M",

We really appreciate your review and we cannot wait for you to return either.

With our good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 January 2014 via mobile

This is the Hotel we will be back to for our next visit. I don't know why we didn't stay inn before. Location is ideal for shopping. The staff are very attentive, polite and professional. We had a junior suite with a nice seating area. I missed the expresso machine that I usually appreciate in the suites. Food is great with a long in-room dining menu. Being a 5 stars Hotel owner and after trying many 5 stars hotels in London, I can only recommend Claridge's as The London Hotel by Excellence. Of course Excellence has a price.

Stayed January 2014, travelled as a couple
Helpful?
Thank Chakib C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear "Chakib C",

I am glad you finally found Claridge's! All the team join me in thanking you for your great review and in hoping that we will be your residence in London for many years to come.

With our good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

Lovely down to earth staff. They went out of their way to please me. I arrived on my bike and they were very accommodating and put away my bike safely. The bed was the most comfortable bed I have ever stayed in. Fantastic food. Really outstanding hotel and a cut above the rest.

Stayed September 2013, travelled with friends
Helpful?
Thank Siwan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 14 February 2014
Dear "Siwan S",

Thank you for your super review.

With my good wishes and those of all the team.

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Claridge's

Property: Claridge's
Address: Brook Street, London W1K 4HR, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in London
#48 Luxury Hotel in London
#79 Business Hotel in London
#124 Romantic Hotel in London
#136 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Claridge's 5*
Number of rooms: 197
Official Description (provided by the hotel):
At the centre of London’s Mayfair, Claridge’s embodies grand English style, timeless glamour and impeccable, intuitive and highly tailored service. It is London’s art deco jewel, and home to breathtaking rooms and suites. From London’s finest afternoon tea in the Foyer and Reading Room to vintage champagnes and rare spirits at Claridge’s Bar or after-dinner drinks in the Fumoir, all are part of the hotel’s unique splendour and charm. ... more   less 
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Also Known As:
Claridge`s Hotel London
Claridges London
Claridges Hotel London

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