I found the hotel to be remarkably mixed, in a way that I would not have predicted for a place of such past eminence.
The room itself was small, dark and, actually, quite ugly (room 437, for the record). It faced an interior courtyard, the principal view being of service areas of one sort or another. I was pretty surprised when I opened the door, having some loose family memories of a fire in the fireplace and the like. Bluntly, I have seen better rooms in a second- or even third-tier hotel.
On the other hand, everything else (and I mean everything) was exactly as it should be, and a great pleasure. Passing the unfortunate big things (size, location and aesthetics), every little thing about the room (and one really big thing) was well thought out and flawlessly executed. The bedding was lovely, warm and cozy, the bathing both lovely and highly functional, not an easy trick, the soap fine and English, bottled water appeared like clockwork and, critically, the room was very quiet despite its unpromising location.
And, need I say, every single element of the service is perfect, polite and friendly, laced with the expected English reserve, without fawning and without wasted motion. One can only imagine the amount and rigor of the associated training.
So, all in all, a lovely experience, arrived at in a somewhat unexpected way. Perhaps the lesson is, since you are springing for Claridge's anyway, pay the extra amount required to have the beautiful room that no doubt exists.
One last thing, which I hesitate to mention. Look at the bill. There are some differences between things promised and charges ultimately received, which, depending on the temperament of the individual traveler, one might pursue.
- Official Description (provided by the hotel):
- At the centre of London’s Mayfair, Claridge’s embodies grand English style, timeless glamour and impeccable, intuitive and highly tailored service. It is London’s art deco jewel, and home to breathtaking rooms and suites. From London’s finest afternoon tea in the Foyer and Reading Room to vintage champagnes and rare spirits at Claridge’s Bar or after-dinner drinks in the Fumoir, all are part of the hotel’s unique splendour and charm. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with MrandMrsSmith, Booking.com, Expedia, TravelUp, Hotels.com, Prestigia, Agoda, Ctrip TA, TripOnline SA, HotelsClick, Ebookers, 5viajes2012 S.L., HotelQuickly, Cancelon and Evoline ltd so you can book your Claridge's reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Claridge`s Hotel London
- Claridges London
- Claridges Hotel London