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“Quality” 5 of 5 bubbles
Review of Claridge's

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Claridge's
Ranked #49 of 1,089 Hotels in London
Certificate of Excellence
Sutton Coldfield, United Kingdom
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Quality”
5 of 5 bubbles Reviewed 1 September 2014

As a bit of global traveller i am pushed to heap praise on any one place...however having watched the Tv program on the refurbishment of the hotel I have to say the investment looks to have been a good one. Lunch with a customer was most enjoyable even if the wine was somewhat overpriced. the delivery was superb as was the quality...a most enjoyable two and half hours indeed.

Sadly part of the discussion was my customers disappointment with some of the room facilities which others consider as standard...room to improve on that front i feel.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shaggybaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,493 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
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English first
Exeter, United Kingdom
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 28 August 2014

I could go on and on about how wonderful the food was, the staff and the hotel in general but it's much simpler to say the whole experience is just stunning! Highly recommended and beats the Savoy hand down.
P.S. the only down side was a charge of £75 for an extra bed for a 3 year old! At over £600 per night is that really necessary?

Room Tip: We had an inside hotel room so no traffic noise at all.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lisacw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 22 September 2014
Dear "lisacw",

Thank you for your fantastic review.

We hope to see you again soon.

With all good wishes,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

I cannot say enough about the hotel itself, but it is the staff that makes this such a special place. There is no way to improve the experience. High tea was extremely expensive for tea and sandwiches, but a special time nonetheless.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 1 September 2014
Dear "Jeff H",

Your great review means so much to each and every member of the team here - thank you!

With our good wishes,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

I have been travelling to top hotels all over the world for 40 years and have stayed here many times sometimes with average experience and sometimes exemplary. At the moment the hotel seems to have got everything right and I always look forward to each trip here. Sometimes I'm recognised, sometimes I'm happily incognito. Either way the staff and management are extremely discrete. The dogs b......!!

Stayed May 2014, travelled with friends
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 1 September 2014
Dear "Steve R",

We hope we can look forwad to welcoming you back for many years to come.

Happy Travels!

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
148 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 21 August 2014 via mobile

What a wonderful stay we had at London's top hotel.
From walking in the front door, to leaving is an experience you'll never forget.
The attention to detail, and general ambience of the hotel is second to none, and staff so well trained, they are the equal of any top hotel in the world, and the envy of many.
Rooms are exquisite, fastidiously clean and well appointed.
The location of the hotel is Proberly one of London's most prosperous areas, with Bond st, Piccadilly, Burlington arcade etc, all within a few minutes walk, in fact most of the best parts of London are well within walking distance of the hotel.
Try afternoon tea in the hotel, it starts at 15.00, till about 17.00, you are best to book this at busy times of year.
Its a tradition that's been going on for almost 100 years, the food and pastries are to die for, and the different types of teas on offer is staggering, and you can have as much as you can eat....
The staff certainly know what they are taking about, ask them as many questions as you like, they know everything, take advice about the types of tea to drink, and what accompanies it.
I must congratulate the staff, who overheard my wife say happy birthday to me, next thing is we have a cake turn up with candles.. Well done to all, a credit to the most famous of hotels, I will always tell people how impressed I was with my whole visit.

Stayed August 2014, travelled as a couple
Helpful?
Thank Bruce180852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 28 August 2014
Dear "Bruce180852",

We are delighted that you took away some wonderful memories of your birthday stay and that we had the opportunity to arange a little something to mark such a special occasion.

Please come back and see us again soon.

With my good wishes and those of all the team,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 19 August 2014 via mobile

This hotel was so special ! The service was perfection, as was the delicious food. The decor was very posh and updated while maintaining it's old world style. I would most definitely return to this beautiful place when staying in London ! It is situated in the heart of town, so all the shoppes are just down the street. We had such a fabulous time here.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Taina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 28 August 2014
Dear "Taina C",

We are proud of how special Claridge's is and we are very happy that you feel the same way.

Please come back and see us again soon.

With all good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

Both checking in and checking out, I received unhurried personal attention and even a personal tour of the hotel and its amenities was offered upon arrival. My room and its facilities were enormous, comfortable, neat, quiet and elegant. Even on the 2nd floor facing the street, you could hear a pin drop. The lobby and restaurant are out of a Merchant Ivory film, and only if I had run into Emma Thompson in Edwardian period costume could I have been more dazzled! Hahahahahaha... I cannot wait to return to Claridge's and I surely will! Twitter and Instagram: @kmptop10

Room Tip: Rooms at the end of the hall away from elevators and stairs are particularly quiet.
See more room tips
  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kmptop10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas_Kochs, General Manager at Claridge's, responded to this review, 28 August 2014
Dear "kmptop10",

We cannot wait for you to return either.

We wish you safe travels which hopefully will bring you back to London and Claridge's very soon.

With my good wishes,

Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Claridge's

Property: Claridge's
Address: Brook Street, London W1K 4HR, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Spa Hotel in London
#48 Luxury Hotel in London
#79 Business Hotel in London
#124 Romantic Hotel in London
#136 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Claridge's 5*
Number of rooms: 197
Official Description (provided by the hotel):
At the centre of London’s Mayfair, Claridge’s embodies grand English style, timeless glamour and impeccable, intuitive and highly tailored service. It is London’s art deco jewel, and home to breathtaking rooms and suites. From London’s finest afternoon tea in the Foyer and Reading Room to vintage champagnes and rare spirits at Claridge’s Bar or after-dinner drinks in the Fumoir, all are part of the hotel’s unique splendour and charm. ... more   less 
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Also Known As:
Claridge`s Hotel London
Claridges London
Claridges Hotel London

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