Stayed here recently and with all the hype around the opening and the brand Savoy itself I was looking forward to my stay.
Firstly the hotel doesn't have a reception desk. The staff use earpieces and do the checking in while walking me to my room. I only found that out after I aksed an extremly rude concierge who didn't bother to look at me from his laptop. I guess it must have been an interesting website he was looking at.
The hotel itslef looks lovely, the food is great and the rooms comfortable.
I was very let down by the staff who don't smile or offer much assistance with anything. The overall feeling I walked away with was that everything seemed like a lot of trouble; not something you'd expect from Savoy or a 5* hotel.
With so many amazing hotels in London I defenitely won't be rushing back.
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- Also Known As:
- The Savoy Hotel London
- Savoy London
- Savoy Hotel London