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“Sacoy Luxury Hotel”
Review of The Savoy

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The Savoy
Ranked #40 of 1,067 Hotels in London
Certificate of Excellence
Borehamwood, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Sacoy Luxury Hotel”
Reviewed 15 July 2014

Beautiful decor and very comfortable beds with superb bed and bath linen. Great place to stay in London and afternoon tea here is a real treat. Highly recommend. Great location near The Thames and theatres,



  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Plum1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

Many thanks for your kind words. It is a pleasure to hear that you enjoyed the hotel, its amenities and favorable location. Your feedback with regards to afternoon tea is also much appreciated.

Kind regards,

Kiaran MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
San Francisco, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 July 2014

If you want to feel pampered then stay at the Savoy. The staff treated us like royalty. This was a treat for us as we don't usually splash out so much on a hotel stay. Everything in the room was luxurious, and I had the best nights sleep in any hotel I've ever stayed at - the pillows were wonderful. We asked for a view of the city and were delighted with a fabulous view of the Thames and city skyscrapers. Thank you Savoy - you're definitely worth it!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Oprali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

Many thanks for taking the time to review your stay. I was delighted to hear that you enjoyed The Savoy Experience and shall look forward to sharing your kind words with the team.

Kind regards,

Kiaran MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Motherwell
1 review
Reviewed 15 July 2014

What a wonderful experience. Made to feel so special from start to finish. We all enjoyed each and every moment. Staff were incredibly attentive and friendly.

Hotel was simply superb. I thoroughly recommend it.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Irene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

It is such a pleasure to hear you enjoyed a stay at The Savoy. Many thanks for your kind words which I look forward to sharing with the team.

Kind regards,

Kiaran MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 July 2014

The most ridiculous prices for anything over the regular room rate I have ever experienced. I liked the way we were checked in. When we complained about wrongful charges we were treated poorly........

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
7 Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

We were disappointed to read your comments here on your stay at The Savoy. I gather that we are in touch with you privately regarding any concerns you have highlighted and we look forward to continuing that correspondence.

Kind regards,

Kiaran MacDonald
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redcar
1 review
Reviewed 14 July 2014

Wonderful stay, only down side is a little pricey even by comparison to other top hotels and the lack of areas to sit have a drink with children after shopping, lobby was for afternoon tea and no other areas allowed children.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Garry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

Many thanks for your kind words. Whilst I was pleased to hear that you enjoyed the hotel, I was disappointed to hear that you were unable to have a drink in the Thames Foyer as it was fully committed for afternoon tea. Families are welcome in the Knights Bar at Simpson’s-In-The-Strand, apologies if this was not highlighted to you by a member of the team.

Kind regards,

Kiaran MacDonald
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
171 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 14 July 2014

Stayed here in a suite last month for one night with my wife.

The hotel itself is the ultimate in luxury and quality service. This is my second time staying here and having experienced other high end hotels in London like The Dorchester, Connaught, Sanderon etc I rate The Savoy as a cut above all of these. It truly is a real 5* hotel.

The suite itself was roomy with all the usual extras you would expect from the Savoy (nice toiletries, high end finishes, roll top bath) and was very quiet too. We had an excellent nights sleep.

If you ever get the chance to stay here you must take it. I'll be back here when the occasion calls, or the budget affords!

Top Class.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank raouldukelondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

Many thanks for your kind words. I am delighted to hear that you enjoyed staying at The Savoy, especially as you have been able to experience such prestigious London establishments. I look forward to sharing your review with the team and hope we are able to welcome you back soon.

Kind regards,

Kiaran MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2014

Our stay here was a wonderful experience., from our own personal Concierge to the beautiful, elegant room in which we stayed. The dining room staff were excellent. In fact ALL the staff we encountered, were perfect. Our room was elegant, spotlessly clean & very quiet. The bedding was superb. The mattress & pillow were out of this world and it was the best nights sleep we had had in a long time. We would thoroughly recommend staying here.

Room Tip: Overlooking the Thames
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  • Stayed October 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank eeyane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review, 18 July 2014
Dear Guest,

Thank you for your review. I was delighted to hear that you thoroughly enjoyed the visit and appreciate your recommendation. Many thanks for your feedback with regards to the team here, I look forward to sharing your feedback with them and hope we are able to welcome you back soon.

Kind regards,

Kiaran MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Savoy

Property: The Savoy
Address: The Strand, London WC2R 0EU, England
Phone Number:
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in London
#40 Luxury Hotel in London
#44 Romantic Hotel in London
#53 Business Hotel in London
#60 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Savoy 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Savoy Hotel London
Savoy London
Savoy Hotel London

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